Download presentation
Presentation is loading. Please wait.
1
Veeva Commercial Vault 19R2 Deep Dive
MedComms Focused July 2019
2
Auto-On Features
3
Back to Vault from Medical Portal
Overview Vault users viewing a Portal can now return to Vault by clicking on the dropdown on the upper-left hand corner of the Portal’s Homepage Clicking on the dropdown reveals an option to return to your Vault Clicking on the MedComms logo from the Portal Selector page will bring users back to Vault
4
Back to Vault from Medical Portal
Impact Provides a more seamless experience for users, as they will no longer need to manually redirect themselves back to Vault Considerations Remember to train users on where to find the return to Vault link Relevant only to Portal users who also have access to Vault (i.e. doesn’t concern Portal-Only Users)
5
Available Tasks Visibility
Overview Previously, the Available Tasks view only appeared on a user’s Home tab if Available Tasks were configured within the Vault In this release, the Available Tasks view will now always be visible to users on the Home tab Impact Improves performance of the Home tab Considerations Users will be able to accept an available task from Home > Available Tasks Available Tasks will always now be visible to users on the Home page
6
Document State Type: Deleted
Overview Introduction of a new Deleted state type in all Vaults, which can be used for Documents that are not available for use, but should not yet be fully deleted Impact Admins can now map states from specific document lifecycles to a higher level ‘type’ Provides Admins with a ’soft delete’ option Use Case A document that will no longer be used can be put into a Deleted state until the required retention period has been satisfied Considerations Once a document enters the Deleted state, it will only be accessible to Vault Owners Configuration Admin > Configuration > Document Lifecycles Learn more about Document State Types New Deleted state
7
Vault File Manager Enhancements
Overview In this release, we have added several Vault File Manager capabilities to enhance the user experience and automate some of the processes working with File Manager Impact Improve user experience and automate manual processes whilst checking in / out documents with the Vault File Manager Considerations Vault File Manager is only available for Windows In 19R3 Enhanced Checkout will no longer be available. It will be replaced by Vault File Manager. The Vault File Manager caters to most authentication tools and requires no user privilege to install.
8
Vault File Manager Enhancements
When a user checks out a file to Vault File Manager, the file will automatically open after it has finished downloading You can now click Check In from the document's actions menu in Vault, and it will automatically start checking in the file from Vault File Manager in the background New "Undo checkout" action for files in your Vault File Manager application This will simultaneously remove the file from Vault File Manager, and Undo Checkout in Vault Customers using Microsoft Azure AD to authenticate can now use Vault File Manager We have also added Custom URI support to the ‘PingFederate’ and ‘Other’ Authorization Server Provider options
9
Vault File Manager Enhancements
Checking out to Vault File Manager automatically downloads and opens the file Ability to undo check out from the Vault File Manager desktop application
10
Vault File Manager Enhancements
Check in from Vault a file that was checked out to Vault File Manager The local file is checked in after you enter the version description and the Vault File Manager refreshed
11
Report UI Changes Overview Impact
The Vault Report’s user interface has been updated to include a Properties panel Impact Assists users in understanding a report’s settings Properties Panel displays: Report Type Flash Report Schedule & Associated User If Previous Versions are included If Report is Multi-Pass
12
Sticky Filters in Advanced Search
Overview Advanced searches now preserve any previously applied filters, allowing users to combine advanced and standard search criteria Impact Users can add or modify advanced search options without needing to reapply filters from their original search or saved view Considerations Duplicate filters have been removed from the advanced search dialog For example, the “File Format” filter is no longer displayed in the advanced search dialog because users can now apply that same filter in the standard search prior to opening the advanced search dialog
13
Pop Out Viewer for Document Hovercards
Overview Document hovercards that appear in the Library (tabular view), a report, or an object record now include a pop-out icon that can be clicked to open the document in mini-browser window Impact Allows you to quickly view a document without being taken away from the current page, helping to keep your place when navigating in Vault Document in Library (tabular view)
14
Pop Out Viewer for Document Hovercards
Considerations When you click another document hovercard pop-out icon, the current mini-browser window refreshes to display the new document Learn more about Document Hovercards Document within an Object Record Document within a Report
15
Admin Features
16
From the Configuration Report
Document Workflow Step Details in Vault Compare & Vault Configuration Report Overview In this release, the Vault Compare and Vault Configuration Report functionality will include details for Document Workflow Steps Impact Provides greater visibility into the configuration From the Configuration Report
17
Vault Compare Enhancements
Overview Now supports comparison of Default and Override Rules, Documents & Binder Templates, and Vault Settings Improved readability of entry criteria, entry action and user action on lifecycle states for both Document | and Object Lifecycles Impact The Vault Compare report has added enhancements to support what the Config tool was previously used for Considerations Domain settings will only be included if the user generating the comparison is a Domain Admin
18
Rendition Profiles Event Action
Overview A new event action, Set Rendition Profile, is available for document lifecycles that will allow Admins to configure Vault to define conditions and automatically apply a chosen rendition profile Impact Provides greater flexibility for Admins to chose the required rendition Use Case Global companies can create rendition profiles that account for double byte character sets in countries where this is required and to specify the use of that rendition Ensures the rendition shows fonts exactly as intended
19
Rendition Profiles Event Action
Considerations Using specific renditions for the use cases above may result in larger file sizes on renditions Can be used on the following Event Actions: Create Document, Create Draft, Create Copy Configuration Admin > Configuration > Document Lifecycles > [Lifecycle] > Event Actions > [Event Action]
20
Configurable Features
21
Multi-Pass Reporting Overview Impact Considerations Use Case
Admins can now build more powerful reports by joining data from up to five (5) reports Impact Allows a single report to provide information that would previously require multiple reports Use Case Allows users to see Document information along with Created By User information Considerations Report Views are used to construct Multi-Pass reports Admins must create a corresponding Report View before creating the Report Type Report Views do not support prompts, groups, conditional fields, flash reports, or dashboards Filter conditions will not show when you run the report but will be applied Report Types are limited to Object and Object with Document Reports are matched on related object fields or object reference fields
22
Multi-Pass Reporting Configuration
Report View - Admin > Configuration > Report Views .
23
Multi-Pass Reporting Configuration
Report Types - Admin > Configuration > Report Types > [Create Report Type] Create the Report by selecting the newly-created report type and click Continue Click “Create”, select “Multi-Pass” from the Class dropdown, and select the appropriate relationships using the available Report Views and Save
24
Document with Created By User Report Type
Overview This new report type allows users to create reports which include both document information and information about the user who created the document Edit and change Status from Disabled to Active Once the report type is active, the ability to create the report will be available
25
Document with Created By User Report Type
Impact Allows users to see Document information along with Created By User information Considerations The new report type “Document with Created By User” is automatically provisioned (but Inactive) under Report Types This report is part of the Multi-Pass reporting Class type Configuration Admin > Settings > Configuration > Report Types
26
Vault replaces tokens with Field Values by auto-filling upon upload
Merge Fields for Excel Overview The Merge Fields feature is now available to use within a Microsoft Excel™ (XLSX only) source file This feature allows Vault to find tokens within an XLSX source file and replace them with values from Vault document fields Field merging enables template creation by auto-filling details like Product Name, Document Status, and Version Date Impact When Vault replaces tokens with field values, the system saves the updated version as the source file and if a user downloads the source file, they see the Vault field values rather than the tokens For backup purposes, Vault store the original uploaded source file without any modifications Use Case This feature provides customers with an automated, flexible, time saving solution when assembling content for publishing, that limits the risk of inaccuracies putting their documents out of compliance Vault looks within the uploaded file for text that matches this pattern Vault replaces tokens with Field Values by auto-filling upon upload
27
Add the Merge Fields shared Document Field to your Document Type
Merge Fields for Excel Considerations Merge Fields as a Shared Field should be added to your Document Type in Vault Tokens for a multi-select object reference field or for fields on that object, the process creates a comma-separated list in the cell Does not support Merge Fields barcodes and Merge Fields filtering Configuration Admin > Configuration > Document Fields Add the Merge Fields shared Document Field to your Document Type
28
Weekday Function and DateValue Enhancement
Overview This feature adds support for the Weekday() function in Vault formulas and allows the DateValue() function to accept an optional time zone parameter DateValue is an existing function that converts a DateTime to a Date but has been enhanced, so that it now accepts a second optional parameter – the timezone Weekday() function is a new feature that takes either a Date or DateTime field and returns the day of the week as a number. The number 1 represents Sunday and 7 represents Saturday Impact By passing a time zone parameter to DateValue function, users are able to decide whether the returned date should be based on the user’s local time zone or a different time zone, instead of always defaulting to Vault time zone The Weekday Function can inform users what day of the week a date or datetime is Use Case Users can use the Weekday Function to set a date to 30 days from now but ensure the day is a weekday on an object in PromoMats
29
Weekday Function and DateValue Enhancement
Considerations This is only available as a formula field for objects, validation rules and field defaults This is not available on workflow or lifecycle formulas, nor object lifecycles Examples DateValue() is used when comparing a Date to a DateTime and you want to be specific about what value is used for the DateTime to Date conversion. This allows for the server or user time zone to be specified Today("user") -
30
Configurable Tab Filters
Overview Admins now have the ability set filters on custom document and object tabs Impact Allows a narrower set of documents or records to be displayed Use Case Quickly see a list of users who have logged in within a specified timeframe Only display documents, within a specified document type, that are in an Approved state
31
Configurable Tab Filters
Considerations Admin configured filters are not visible to the end user Admins can configure up to five (5) filters Contact Veeva Support to add additional filters To view or configure, you must have a security profile that grants the correct Admin: Tabs permissions Configuration Admin > Configuration > Tabs Use the +/- signs to add/remove filters Operators will vary based on selected field 3. Select filter criteria 1. Select tab type: Document or Object 2. Select Document Type or Object 4. Select operator Note: Operators will vary based on selected field 5. Select attributes Note: When available, click on the binoculars to to open a search dialog
32
Lifecycle Stages Overview Impact
This features makes it easier for a user to clearly identify which steps of a document or object record have been completed and which remain outstanding, when moving through a lifecycle Impact Allows Admins to group document and object lifecycle states into systematic stages Colour coding to represent whether a stage is completed (green), in progress (blue), or upcoming (grey)
33
Lifecycle Stages Considerations Configuration
Admins can configure up to ten (10) stages per document or object lifecycle Lifecycle Stages should be configured to reflect business logic Admins should not configure workflows, entry criteria, or other business logic based on Lifecycle Stages Configuration Document lifecycles: Admin > Configuration > Document Lifecycle Stage Groups Admins will also need to ensure document users have the following object permissions selected: Document Lifecycle Stage Label Document Lifecycle State-Stage Object Lifecycle Stage Label Object Lifecycle State-Stage Learn more about Lifecycle Stages
34
Multi-Document Workflow: Support Specific Lifecycle Configuration
Overview Admins can now create Multi-Document Workflows that are only available for a specific lifecycle Fields from all document types associated with the lifecycle are available State change actions within these workflows can also use lifecycle states, rather than state types In these workflows, Admins can: Use a broader set of document fields to configure workflow updates Prompt users for field values Select the lifecycle applicable to the Multi Document Workflow Prior to 19R2 Multi-document workflows didn’t allow lifecycle choices
35
Multi-Document Workflow: Support Specific Lifecycle Configuration
Impact Allows for documents to be sent through Multi-Document Workflows which require lifecycle-specific elements Use Case A large amount of training material is coming up for review and needs to have new expiration dates set These can be sent through a Multi-Document Workflow created for that specific Field Medical Lifecycle Considerations This capability will be available in all Vaults Configuration Admin > Configuration > Multi-Document Workflows Learn more about Configuring Multi-Document Workflows
36
Multi-Document Workflow: Prompt for Fields on Start Step & Task Step
Overview Admins can now configure Multi-Document Workflows to prompt workflow initiators or tasks owners for field values Entered values will then populate across all documents included in the Multi-Document Workflow Impact Streamlines the completion of document information by populating data entered at prompts across all documents included in the workflow Use Case Admins can configure the workflow to prompt the workflow initiator or task owner to enter an expiration date and this will be propagated across all content in the workflow Considerations This feature works with cross-lifecycle workflows as well as single-lifecycle workflows With cross-lifecycle workflows, only fields associated with Base Document are available
37
Multi-Document Workflow: Prompt for Fields on Start Step & Task Step
Configuration Admin > Configuration > Multi-Document Workflows >[Multi-Document Workflow or Create New] Fields can be made required or optional Prompt for Document Fields
38
Multi-Document Workflow: Enhanced Support for Document Fields
Overview Admins are now able to configure Multi-Document Workflows to: Update non-shared document fields in a Content Action step Use document fields in conditions in a Content Action step This enables workflows to set document fields, for example Effective Date fields as well as perform actions on a document only if the condition is true Impact Update document shared fields in a Content Action step, this enables workflows to set document fields Use document fields in conditions in a Content Action step, this enables workflows to perform actions on a document only if the condition is true Use Case There is a large amount of training material to review and update. Using a Content Action the Admin may choose to update certain fields based on criteria defined in the workflow. Considerations The document fields that will be available to update are dependent on the Multi-Document Workflow’s lifecycle The Content Action step can either ‘Always’ perform or ‘Perform with conditions’
39
Multi-Document Workflow: Enhanced Support for Document Fields
Configuration Admin > Configuration > Multi-Document Workflows ‘Create Step’ within the Multi-Document Workflow and Select ‘Content Action’ as the Type Select ‘Perform with Conditions’ and provide conditions Select the actions to update document field, confirm document field and set a value e.g. Today() Available fields are: Dependent on the lifecycle Non-shared
40
Multi-Document Workflow: Enhanced Document Timeline View & Audit
Overview In multi-document workflows, the document timeline view now displays workflow and task instances from where users can: view timeline and audit history, add, replace and participants, cancel workflows and tasks The document audit trail now also captures all workflow and task events Impact Uniformity between multi and single-document workflows providing a more consistent and better end user experience Considerations Prior to this enhancement, the object record audit trail captured all workflow and task events for multi-document workflows Workflow tasks now available for Multi-Document workflows from Action Toolbar
41
MedComms Focused Objects
42
Create Records in Pop-up Dialog
Overview Vault can be configured to allow the use of a pop-up dialog window when a user is creating a new object record Admin have the option to enable ‘Create records in pop-up dialog’ option when: Configuring a custom tab Configuring a related object section Related Object example: When a user creates a record the Create Record Pop-up Dialog opens Case Object Page Layout – edit Case Request Object
43
Create Records in Pop-up Dialog
Impact This enhancement allows for faster record creation and provides users with a more streamlined process for related object records while viewing the parent record data Considerations The ‘Create records in pop-up dialog’ option is disabled by default on custom tabs and related object section When the ‘Create records in pop-up dialog’ option is disabled, record creation will function as it does today, with records created in a new page When the ‘Create record on New Page’ option is enabled users will now stay on the related record page Learn more about Creating Records in the Pop-Up Dialog Configuration (Related Object Section) Admin > Configuration > Objects > [Object] > Page Layouts > [Layout] > Create New Related Object Section or Edit Related Object Section Configuration (Custom Tab) Admin > Configuration > Tabs > [Object] > Enable Create records in pop-up dialog
44
Dependent Picklists for Objects
Impact More control over the values a user can select and ability to map out data restriction at the outset of data entry Use Case Anytime you want to limit the choices of a picklist based on a controlling picklist Request Category and Request Sub-Category Region and Locale Considerations You can have multiple controlled picklists depending on the same controlling field but you can only have one controlling field for a given picklist
45
Dependent Picklists for Objects
Configuration Admin > Configuration > Objects >[Object] > Fields > [Picklist field] Click on Create Dependencies Select the controlling field Select the values and choose save
47
Appendix
48
General Updates Add Event Description to Audit Exports
The Event Description field will now be included in the export of an Audit Trail Show Family Name in Domain Information When viewing Domain Information, a Domain Admin will now see the application family name, rather than the application name Ex: ‘Commercial’ will display for all PromoMats and MedComms Vaults Data Model Changes for User Role Setup Source Introduces ‘Source’ picklist and ‘Source Reference’ text field on objects with the User Role Setup class Both fields are optional and non-editable Future releases will use these fields to track origination of User Role Setup records New Supported Component Types Document Lifecycle Stage Group* Object Lifecycle Stage Group* *Both are supported for Configuration Migration, Configuration Reports and Vault Compare Details for document workflow steps will now be included in the Vault Compare and Configuration Report Scalable FTP An upgraded Vault FTP infrastructure that takes greater advantage of AWS™ - Improvement of the complete migration process - Better visibility of documents being consumed - Shortened time for documents to become usable in Vault after load
49
Vault Release Cycle – 3x per Year
2019 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec V19R2 scoping 2019 R1 2019 V20R1 scoping V19R3 scoping 2019 R2 2019
50
Pre-Release Vaults Validation testing for new features can be performed in Pre-Release Vault Access to Pre-Release is limited to Vault Owners of Production Vaults and Product Support by default Access can be requested via a Support ticket (Zendesk) via the Customer Support Portal Pre-Release environments are available for the 4 weeks before and 4 weeks after a General Release 4 Weeks before: prepare and test 4 Week after: change control close out activities
51
VeevaDocs Contains validation documentation for Veeva Products and Veeva Operational Reports Organized into Binders by product and release Access can be requested via Support ticket (Zendesk) via Customer Support Portal
52
Release Notification Vault users that opt in via their User Profile will receive an notification about Upcoming General Releases Invitations to General Release overview webinars Pre-release & validation availability Go-live date reminders Users that do not check the box will not be notified about upcoming General Releases
53
Notification Emails from Veeva
Opt-in to Product Announcements in User Profile to be contacted about: Initial release announcement (RIA) Release webinar invites Pre-release and validation document availability Go-live & key date reminders Opt-in to Service Availability notifications in User Profile to be contacted about: Planned system maintenance Service disruptions
54
trust.veeva.com Offers up to date information on all of Veeva Systems’ service status Communicates known issues, current status, and incidents of service unavailability Calendar of known maintenance windows and planned downtime Listed by Product & POD
55
Administer Communications
Admins can manage who receives communications for each vault Service Availability Notifications can be configured using one or both of the following methods: 1. Provide an address for an individual, or a distribution list for multiple people, in each Vault Admin > Settings > General Settings > Service Availability Notifications 2. Enable Service Availability and Product Notifications for an individual user, or use Bulk Action to setup for multiple users at once Admin > Business Admin > Users Customers can report on the User object to: Determine who opted in to Product Announcements and Service Availability notifications Use Bulk Actions to set or remove this option for multiple Users
56
Service Announcements
Starting with 19R2, Vault will display a dismissible banner to communicate planned release downtime to all Vault users Banner will appear 24 hours prior to the scheduled downtime Time will be listed in PDT with the appropriate US/EU/APAC POD timezone in parentheses Only English is supported If a user does not log in during the 24 hour period, the user will not see the banner
57
Objects
58
Field Formulas allow Related Object Fields
Update Record Field & Update Related Record Field Actions Support New Fields Overview The Vault Object Lifecycle and Workflows offer two actions for updating object record fields systematically: Update Record Field Update Related Record Field These actions are available within object workflows and as lifecycle state entry actions This release also allows Admins to leverage field values on related objects Object Lifecycle State Entry Actions allows: Update Record Field Update Related Record Field Field Formulas allow Related Object Fields
59
Update Record Field & Update Related Record Field Actions Support New Fields
Impact Provides Admin with greater flexibility to control how and when record fields and related record fields are updated on objects Use Case The Scheduled End Date on an audit record could be calculated based on the Closure Due Date on the related Project record Configuration (object workflow step) Admin > Configuration > Object Workflows > [Workflow] > create WF step
60
Update Record Field & Update Related Record Field Actions Support New Fields
Configuration (object lifecycle state entry action) Admin > Configuration > Object Lifecycles > [Lifecycle] > [State] > Edit Entry Actions > create Action
61
Filtering on Related Object Sections
Overview Related object sections on Page Layouts have been enhanced to include a full set of filter options Filter List is based on the related object fields
62
Filtering on Related Object Sections
Impact Provides Admin with greater ability to control which records are displayed in related object sections based on business requirements and processes Use Case This feature can be used in the following ways: A related record section could show only records in the Active state, filtering out Inactive records To create separate related record sections based on the related record lifecycle state: Approved state records would show in a separate section from New and In Approval records Considerations Vault will convert any existing object type filters to filters under the Filter Related List section
63
Filtering on Related Object Sections
Configuration Admin > Configuration > Object > [Object] > Page Layouts > [Layout] > Edit > Define Filter options
64
Audit Trail Field-Level Security Enhancement
Overview Currently, when a user is unable to see a hidden object field due to field level security, they also cannot see any fields (hidden or unhidden) in the record’s audit trail Now, when object fields are hidden from users using field level security, they are also filtered out of the record’s audit trail This feature also filters out hidden fields on related objects Use Case An internal compliance auditor may need to run planned or ad-hoc audit reports on stored Product and related Copartner metadata. However, sensitive Copartner metadata is hidden from most internal/external users and thus needs to be filtered out of audit reports, ensuring system wide metadata security and compliance Impact Provides a more intuitive user experience when generating object record audit reports Improves the UI object compliance reporting by aligning the object security model to the Vault UI functionality Considerations This feature has no effect on document audit trails Learn more about Audit Trails
65
Object Field Encryption
Overview This new feature enhances the existing encryption (data is always on encrypted disks) capabilities of Vault by giving you the option to set encryption at the field level, thus encrypting the value of the field itself Impact Sensitive information can now be even more secured by encryption at field level Use Case For information that falls into the Protected Health Information section, you can now ensure those fields are encrypted Considerations You can only enable this for a maximum of 10 fields per object Vault cannot add additional encryption on system fields, formula reference fields, document reference fields, or fields that already have values Cloning and Export Package will not bring values of Encrypted Fields Patient Age and SSN are encrypted fields that are protected when Vault is accessed via VMC by Support
66
Object Field Encryption
Configuration Admin > Configuration > Objects >[Object] > Fields > [field] Select whether you want the field value to be encrypted
67
Secure Object Record Attachment
Overview The Secure Object Record Attachment feature increases the level of control over user access to attachments Enabling this setting adds four object actions to the object: Attachments: Delete Attachments: Edit Descriptions Attachments: Upload Attachments: View and Download ‘Allow Attachments’ must be enabled to use the ‘Action Security to Control Attachments’
68
Secure Object Record Attachment
Overview continued These settings control access to attachments for each object record, Application Role, and object lifecycle state At the Approved state, the Editor role: Cannot see the Download button Can see the edit description icon but cannot use it Cannot see the Upload button Can see and interact with the Attachments section and view attachments in the viewer Permission Access Details Attachments: Delete: View Users can see the Delete action on an attachment but cannot use it Attachments: Delete: Execute Users can see and use the Delete action on an attachment Attachments: Edit Descriptions: View Users can see the edit description icon but cannot use it Attachments: Edit Descriptions: Execute Users can see and use the edit descriptions icon Attachments: Upload: View Users can see the Upload button in the Attachments section and the Restore action on the attachment’s version history but cannot use either Attachments: Upload: Execute Users can see and use both the Upload button in the Attachments section and the Restore action on an attachment Attachments: View and Download: View Users can see and interact with the Attachments section and view attachments in the viewer. Users cannot see the Download button Attachments: View and Download: Execute Users can see and interact with the Attachments section and view attachments in the viewer. Users can see and use the Download button
69
Secure Object Record Attachment
Impact Provides Admin with greater flexibility to control who, when, and how object record’s attachments are accessed and managed Use Case An internal business process, such as an Asset Request, may require approval documentation to be attached to the record for compliance practices. When the asset request is approved, users are not allowed to download, upload or delete attachments Consideration Vault secures all attachments on a specific record as a whole Vault cannot secure attachments individually Learn more about Secure Object Record Attachments
70
Secure Object Record Attachment
Configuration Admin > Configuration > Objects > [Object] > Edit Details > Enable Use Action Security to control attachments This checkbox is only available if the Allow attachments setting is enabled on the object first Admin > Configuration > Objects Lifecycles > [Lifecycle] > [State] > Atomic Security: Actions > Edit
71
Dataset Configuration Migration Enhancements
Overview Added support for any non-system managed unique fields as object lookup (Key Field / idParam) Added support for Update and Delete operations Impact Previously, Datasets only supported a limited set of unique field lookups and custom fields were not supported In addition, while creating Datasets in configuration migration packages there was no ability to include any update or deletion of records Considerations System managed / auto-generated fields cannot be used as unique lookup keys
Similar presentations
© 2025 SlidePlayer.com Inc.
All rights reserved.