1. Overview of services & support of dispersal & resettlement and challenges in the region
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2. Overview of our service…
Casework
1-2-1 specialist support
Advice
Assistance
Contact agencies, Housing, DWP, Home Office, Solicitors
Advocacy
Signpost
Destitution practical support
Supermarket vouchers
Travel support
Food parcel/Food Bank
Clothing support – referrals
Homeless referrals
Baby Packs
Family Reunion Travel Assistance
International Family tracing
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3. How we work… Drop-in clinic every Tuesday & Friday
Appointments on other days
Ongoing Casework
Referrals to/from other agencies
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4. Partnership working… Hope Fund Migrant Help Restore
Narthex
Asirt
Lifeline Options
Legal Aid Solicitors
Law Centre(s)
Accommodation providers
Spring housing
Birch Network
NASS housing providers (G4S)
Midland Heart
Peace House (Coventry)
Migrant Help
Red Cross refugee services in other cities
Home Office
Local authority
NHS
Food Banks
Quakers (Christmas food parcels)
Community groups
Children's society
ESOL providers
STAR
Citizens Advice
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5. Main Challenges in the region
Increase of clients in the West Midlands
Funding
Lack of Housing options
Lack of Legal support options
Policy - Move on period, just 1 example
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6. Main Challenges in the region - Notes
Increase of clients in the West Midland
The increased demand relating to increased numbers of service users will exacerbate already stretched capacity across the BRC and the 3rd sector as a whole.
Funding
The increased demand relating to increased numbers of service users has had and continues to have a large draw on the current charitable budgets, if the increase continues many 3rd sector organisations will find themselves in difficult situations as the year goes on.
Many projects across the city are externally funded and are time limited.
Lack of Housing options
NRPF clients – Vulnerable clients with additional needs - Homeless clients
Lack of Legal support
With the increase we are seeing more work for the same number of legal professionals
Policy - Move on period
The move on period refers to the time when a service user receives their refugee status and must now ‘move on’ from Asylum support to mainstream benefits. This should be a very simple cessation of one support package and start of another, however there are a multitude of issues which delay the start of the new support package, which then leads to a period of destitution for the service users.
Text slide for presentations about refugees and asylum seekers