1. Microsoft Services Hub
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Microsoft Services Hub
A new digital experience for Unified Support

2. Microsoft Services Hub
Get the most out of your Microsoft investment with access to guidance and tools for your Microsoft Unified Support
Save time
Help mitigate risk with expert Microsoft guidance and recommendations
Proactively manage the health of your IT environments with On-Demand Assessments
Optimize how you spend your time with self- serve capabilities
Connect
Access the latest technical and expert guidance
Create and manage requests for Microsoft support
View your Microsoft contacts and your organization’s contacts
Achieve more
Improve your team’s knowledge with access to on- demand learning content
Plan for product upgrades and changes with the Update Center
Manage team projects with Plans
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3. Optimize your time with the Services Hub Dashboard
Contract Details
IT Environment Health
Learn On-demand
Support
Services Catalog
Update Center
Optimize your time with the
Services Hub Dashboard
View your Microsoft contacts and your organization’s contacts
See high priority items in the Action Center
Monitor your support trends by Microsoft product, and access specific support requests
View Proactive Services trends in your organization
Access on-demand and upcoming Microsoft Services
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To learn more about the displayed feature:

4. Maximize your Microsoft Unified Support benefits
Dashboard
IT Environment Health
Learn On-demand
Support
Services Catalog
Update Center
Contract Details
Maximize your Microsoft Unified Support benefits
Review the details of your support contract
View your Microsoft contacts and your organization’s contacts
Reference your standard and critical support response times
View the services you’ve purchased
Provide more granular permissions for your users with multiple Services Hub workspaces
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To learn more about the displayed feature:

5. Keep your IT environments healthy with On-Demand Assessments
Dashboard
Contract Details
Learn On-demand
Support
Services Catalog
Update Center
IT Environment Health
Keep your IT environments healthy with On-Demand Assessments
Leverage predictive analytics based on years of Microsoft analysis
Remediate issues and risks with expert recommendations
Drill into recommendations to see root cause analysis
Use remediation plans to help your team take action
Configure once and run on your schedule
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To learn more about the displayed feature:

6. Dashboard
Contract Details
IT Environment Health
Support
Services Catalog
Update Center
Learn On-demand
Stay current on Microsoft products and technologies with on-demand learning
Anytime access to learning content for your organization’s Services Hub users
Improve your team’s knowledge with a variety of learning experiences
Participate in live instructor-led webcasts
Learn at your pace with learning paths and on- demand videos
Practice skills interactively with Hands-on Labs
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To learn more about the displayed feature:

7. Easily manage your Microsoft support activity
Dashboard
Contract Details
IT Environment Health
Learn On-demand
Services Catalog
Update Center
Support
Easily manage your Microsoft support activity
Open a request for support from Microsoft on the Services Hub
View and manage your support requests, including cloud support requests created in the Azure and Office 365 support portals
Assign and manage your Support Contacts online with self-service capabilities
Create groups and share support requests among your teams
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To learn more about the displayed feature:

8. Connect to the Microsoft Services you need
Dashboard
Contract Details
IT Environment Health
Learn On-demand
Support
Update Center
Services Catalog
Connect to the Microsoft Services you need
View the latest Microsoft Services catalog online
Check seat availability for workshops and online courses
Click to contact Microsoft to reserve seats or schedule a new service
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To learn more about the displayed feature:

9. Keep your Microsoft products current with the Update Center
Dashboard
Contract Details
IT Environment Health
Learn On-demand
Support
Services Catalog
Update Center
Keep your Microsoft products current with the Update Center
Get updates about Microsoft Office 365 and Azure as they become available
Get notifications about changes to Microsoft on-premise products
Track Microsoft product lifecycles
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To learn more about the displayed feature:

10. Learn More Microsoft Unified Support: https://aka.ms/Unified-Support
Sign in to the Microsoft Services Hub:
Services Hub Resource Center:
Key Resources:
• Overview videos:
• Getting started resources:
• Feature documentation:
Microsoft Privacy and Security
Microsoft Services Hub is subject to Microsoft’s Privacy Statement
To learn more about how Microsoft meets industry regulations, implements and supports security, privacy, compliance, and transparency, please visit our Trust Center to review specific areas:
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11. Services Hub Features at a Glance
Services Hub Dashboard
Contract Details
IT Environment Health
Learn On-demand
Microsoft Support
Services Catalog
Update Center
Optimize your time with the
Services Hub Dashboard
Maximize your Microsoft Unified Support benefits
Keep your IT environments healthy with On-Demand Assessments
Stay current on Microsoft products and technologies with on-demand learning
Easily manage your Microsoft support activity
Connect to the Microsoft Services you need
Keep your Microsoft products current with the Update Center
Leverage predictive analytics based on years of Microsoft analysis
Remediate issues and risks with expert recommendations
Drill into recommendations to see root cause analysis
Use remediation plans to help your team take action
Configure once and run on your schedule
Anytime access to learning content for your organization’s Services Hub users
Improve your team’s knowledge with a variety of learning experiences
Participate in live instructor-led webcasts
Learn at your pace with learning paths and on- demand videos
Practice skills interactively with Hands-on labs
Open a request for support from Microsoft on the Services Hub
View and manage your support requests, including cloud support requests created in their product portals
Assign and manage your Support Contacts online with self-service capabilities
Create groups and share support requests among your teams
View the latest Microsoft Services catalog online
Check seat availability for workshops and online courses
Click to contact Microsoft to reserve seats or schedule a new service
Get updates about Microsoft Office 365 and Azure as they become available
Get notifications about changes to Microsoft on-premise products
Track Microsoft product lifecycles
View your Microsoft contacts and your organization’s contacts
See high priority items in the Action Center
Monitor your support trends by Microsoft product, and access specific support requests
View Proactive Services trends in your organization
Access on-demand and upcoming Microsoft Services
Review the details of your support contract
View your Microsoft contacts and your organization’s contacts
Reference your standard and critical support response times
View the services you’ve purchased
Provide more granular permissions for your users with multiple Services Hub workspaces
Banner = remove background. Change to plain blue throughout the deck. (May play with grey, but for now submit with blue). Maybe play with new SH rep if it looks too bland. Leave icon trail as-is. Try color coding / content pillars.

12. May change color but leave for now.