1. How To Write Marketing Text Messages That Will Drive Sales

2. When your business uses
SMS messaging services, you reach thousands of clients instantly. Read here to learn how to write effective marketing text messages.

3. That said, you can’t expect the same old marketing strategies to work in this new marketing medium. But don’t worry.

4. need to know about effective SMS marketing right here.
We have everything you
need to know about effective SMS marketing right here.

5. Follow these 6 Essential Steps to Writing Marketing
Text Messages That Will
Drive Sales.

6. WHO are you?

7. “90% off all products and services, today only!”
That sounds like an
amazing deal.

8. Too bad your customers don’t know who sent it.
Identifying yourself may sound like a no-brainer, but it’s easier to miss than you might think,

9. Especially if you are used
to marketing. s automatically identify the sender.

10. But unless you make yourself known in your marketing text messages, your customers will only know you as a jumble of numbers.

11. Always state your company’s name or website in the text.

12. text message to all of your customers?
Who Are You Talking To?
Would you send the same
text message to all of your customers?

13. The ones who shop from you every day and the ones who only shop once a year?
That doesn’t make any
sense… does it?

14. Your customers are not all the same person
Your customers are not all the same person. If you only send messages to one demographic, the rest of your customers will likely opt-out.

15. But if you pay attention to your analytics, and segment your lists, you can personalize your messages to multiple people.

16. You can tailor offers specifically to your customers’ shopping habits, what types of items they buy, how often they shop,

17. Whether they tend to shop online or at a brick-and-mortar location, etc.

18. Analytics-based targeting is vital.
You can also offer exclusive promotions to win back customers who haven’t purchased in a while.
Analytics-based targeting is vital.

19. Your customers will receive more relevant information,
and you’ll receive more
orders!

20. Text messaging exists to be
Be Timely
Text messaging exists to be
the most instant form of telecommunication possible.

21. When customers receive a text from you, they’ll expect
you have something immediately relevant to say.

22. So, if you’re texting your customers right now, it better be important… right now.

23. For example, customers actually love getting timely promotional offers in their texts. It’s the number one reason consumers opt-in to SMS marketing programs.

24. But what if, instead of a coupon, your customers
get a text from you promoting
an event that doesn’t start
for 3 months?

25. Your customers are going to feel disappointed and your
texts will come off as
irrelevant and annoying.

26. As a business, there are always hundreds of things you want your customers to know, but that’s what newsletters are for.

27. With text messages, customers expect urgency.

28. If you fill your marketing text messages with non-urgent information, you’re wasting
their time.

29. Instead, use your texts to show your customers you always have something new to offer them. New sales, new items, rebranding, site improvements.

30. Now each text is an exciting new development!
Being timely also goes hand-in-hand with analytics-based targeting.

31. You can use demographic targeting to advertise upcoming sales and new items to those who will find it most relevant.

32. Or you can time sales and promotions based on which demographics you need to boost.

33. A Call To Action is Mandatory

34. You’ve sent a text about a “flash sale” that ends today
You’ve sent a text about a “flash sale” that ends today. Your customer opens it, likes the sound of it, but doesn’t get around to it. What’s missing?

35. A call-to-action. Don’t just inform customers, invite them to “act now
A call-to-action. Don’t just inform customers, invite them to “act now!” Always assign them a simple action toward your desired sales goal.

36. Add a link in your marketing text messages to your online store, or a phone number they can call right then and there!

37. You’ve offered your customers a great deal that’s personally relevant and time sensitive. That’s great! But don’t stop there or it will never make it off their to-do list.

38. If you give them the first step toward taking advantage of your deal, you build their momentum to get the task done. People often procrastinate starting tasks,

39. but it’s much easier to finish a task once they’ve started.

40. Give them that first step.
It will mean the difference between a customer at your store and a customer who misses out.

41. Some practical ways to do this:
Use commanding speech at the end of your message. (“Use this coupon code,” “Find a store,” “Sign up here,” “Show this text at checkout.”)

42. Use a link or button. (“Click to View Coupon,” “Buy Now”)

43. Here’s a special tip… if you add your link at the end of the text message, some phones will show the link as an active BUTTON people can click in the message!

44. Keep It Simple
There’s a second part to the urgency people expect from text messages: BREVITY

45. No one ever wants to read a daunting wall of text, especially in a text message. Keep marketing text messages simple, focused, and very short.

46. People text to share time-sensitive information as quickly and conveniently as possible. They expect the
same in return.

47. Now that we’ve shown you what customers do want in your texts, cut out everything else. Pick 1 point to make per text, use the four guidelines above to make it and that’s it!

48. Anything more will take longer than your customer plans to invest in reading your text.

49. One sentence can be enough to achieve this; there’s no reason you’d need more than three.

50. Remember, this isn’t your newsletter
Remember, this isn’t your newsletter. Customers don’t want to know every new thing your company is up to in one text.

51. Now for some other tips on what NOT to do…
They only want the one thing that is personally relevant for them right now.
Now for some other tips on what NOT to do…

52. Avoid Spam Speak

53. Lastly, here’s what NOT to do in a marketing text:
DON’T USE ALL CAPS. It’s the text version of shouting, and no one likes to be yelled at.

54. DON’T overuse emoticons. It’s annoying, cluttered and looks spammy
DON’T overuse emoticons. It’s annoying, cluttered and looks spammy. One or two
is fine.

55. DON’T over punctuate. Why
DON’T over punctuate!!! Why??? Customers won’t respect a company that texts like a middle-schooler.

56. DON’T leeve uncorrected tyypos. Same reasons as above.

57. DON’T sound too “sales-y.”

58. No one likes a pushy salesperson
No one likes a pushy salesperson. You want your customers to feel like you’re giving to them, not selling to them, helping them, not taking advantage of them.

59. DON’T sound like a robot
DON’T sound like a robot. When trying to stay brief it’s easy to start sounding like a computer-generated message.

60. Try to keep a personal tone in your message
Try to keep a personal tone in your message. It will make your customers feel more special.

61. These are guaranteed to
annoy your customers into opting out of your texts.
Avoid them like the plague.

62. Marketing Text Messages Cheat Sheet

63. Do:
Identify Yourself. Add a link to your site, or at the least remind them who you are!

64. Personalize: Use analytics to send relevant information and offers to targeted demographics.

65. Be Timely: Don’t text anything unless it is relevant to that customer right now.

66. Call To Action: Give customers an easy first step to making that purchase, signing up, inviting friends, etc. and they’ll want to finish the task.

67. Be Brief: sentences.

68. Don’t: Forget your name. Send long texts.

69. Sound impersonal, unprofessional, juvenile, pushy or spammy.
Allow typos, triple punctuation or use too many emoticons.

70. Conclusion
The importance of these steps and SMS marketing itself is not wisely overlooked.

71. For reference, print out the above cheat sheet or check out more ways we can help at