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Risk Management Presented by You Exec.

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Presentation on theme: "Risk Management Presented by You Exec."— Presentation transcript:

1 Risk Management Presented by You Exec

2 Table of Contents I II III IV Introduction Stakeholders Engagement
Types of Risk Risk Categories Risk Identification Risk Appetite Risk Tolerance III IV Risk Management Procedure Tools & Practices Risk Planning Risk Identification Risk Assessment Risk Monitoring Risk Tracking Impact &Probability Analysis Risk Mitigation Strategies Qualitative Analysis Quantitative Analysis

3 Introduction

4 Types of Risks Operational Strategic Hazard Financial Cost Overrun
Operational Controls Capacity management Supply Chain Issues Employee Issues incl. fraud Bribery and Corruption Commodity prices Demand Shortfall Customer retention Integration problems Pricing pressure Industry downturn JV or partner losses Types of Risks Macroeconomic Political Issues Legal Issues Terrorism Natural disasters Debt and interest rates Financial management Asset losses Goodwill and amortization Accounting problems Hazard Financial

5 Internal & External Risks
Internal Risks Strategic Operational Enablers Governance Strategic Planning Ethics & Values Stakeholder Relations Demand Regulatory Economical Socio- Political Environment Access to Services Processes Business Interruption Emergency Response People Financial Technology Infrastructure

6 Risk Categories Product Design System/ Software Manufacturing
All Other Project Management Quality Product Performance Data Accuracy Assembly Consumer service Team work Quality system Design Security Tools Environment Product cost Sigma Levels Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here Your text here

7 Identification of Risk Categories
Risk Category Financial Operational Strategic Risk Sub Category Funding Capacity Availability Customer Retention Demand Shortfall Likelihood 2 3 4 5 Risk level Profitable Growth Low Price Develop New product Leverage Technology Risk Score by Risk Category

8 Risk Severity Dial Medium High Low
This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Low This slide is 100% editable. Adapt it to your needs and capture your audience's attention. High This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

9 Stakeholders Engagement

10 Exceeding Risk Appetite
Low Medium High Exceeding Risk Appetite Impact Within Risk Appetite Obtain an estimate of the risk appetite of the shareholders with the help of the below bar graph. This will help in assessing the acceptable risk level Low Medium High Likelihood

11 Risk Tolerance Very Low Very High Low Moderate High 0.7 0.2 0.1 0.9
0.5 Cost Schedule Scope Quality Insignificant increase <10% cost increase 10- 20% cost increase 20- 25% cost increase > 25% cost increase Insignificant fall in schedule <7% schedule slippage 7-10% schedule slippage 10-15% schedule slippage 15-20% schedule slippage Insignificant scope decrease Minor areas of scope affected Major areas of Reduction unacceptable Project end item is useless Barely noticeable degradation Only demanding applications are affected Reduction requires approval is unusable

12 Risk Tolerance Impact Likelihood Loss of key managers
Business continuity problems Supplier default IT problems Product or service quality Loss of key partnerships Poor project management Likelihood

13 Risk Management Procedure

14 Procedure for Managing Risks
Risk Planning Risk Register Risk Monitoring Risk Tracking Risk Assessment Risk Identification

15 Likelihood of Detection Likelihood of Occurrence
Risk Assessment Risk Rating Guide Probability Impact Low Med High Very High 1 3 5 R Show stopper 15 25 O Significant risk 9 Y Proceed w/ caution G No concern High (5) Medium (3) Low (1) Major uncertainties remain No or little prior experience or data Infrastructure and/or resources not in place Some uncertainties remain Some experience and data exist Infrastructure in place but under-resourced Few uncertainties remain Significant experience and data exist Infrastructure in place and fully Performance, quality, cost or safety impacts resulting in major redesign and program delay Performance, quality, cost and/or safety impacts resulting in minor redesign and schedule adjustment Performance, quality, cost and safety requirements met within planned schedule Risk Scoring System Likelihood of Detection Detectability is very high Considerable warning of failure before occurrence Some warning of failure before occurrence Little warning of failure before occurrence Detectability is effectively zero Likelihood of Occurrence Consequences No. direct effect on operating service level Minor deterioration in operating service level Definite reduction in operating service level Source deterioration in operating service level Operating service level approaches zero E. Probability of once in many years D. Probability of once in many operating months C. Probability of once in some operating weeks B. Probability of weekly occurrence A. Probability of daily occurrence

16 Risk Assessment (Cont.)
Consequences Insignificant Minor Moderate Major Catastrophic 1 2 3 4 5 Likelihood A. Almost Certain B. Likely C. Possible D. Unlikely E. Rare - - - - - - - - - - - - - - - - - - - - - - - - - Extreme Risk Immediate Action where senior management get involved High Risk Management responsibility Should be specified Moderate Risk Managed by specific responsible person Low Risk Managed by routine process

17 Risk Response Strategy
Risk Register Type of Risk Description of Risk Probability M L Impact Perf. Cost Time Risk Response Strategy Risk Owner H Design Lack of acceptance by investor of design proposals 50k-500k Market observation, alternative designing solutions Investor Delays and difficulties in obtaining opinions and permits 500k-2m Earlier diagnosis of the situation in local authorities offices, organization of meetings preceding designing process Conflict among designing team members Response of a team leader to all forms of conflicts – mediation in a team Designer Office Overly optimistic assessment of employee workload Proposing for employees to work overtime or ordering of part of work to another designing team Incorrect information from investors and lack of clear guidance 2m-5m Application to investor for extension of time to complete a design due to additional circumstances Time Acceptance of unrealistic deadlines in contact Employment of new employees or ordering part of work to another party during a contract Budget Underestimation of design budget Limiting scope of design to necessary minimum.

18 Risk Management Plan Type of Risk Outcome
Existing risk treatment actions in place Rating Additional Resources Target Date Person Responsible Proposed risk treatment actions to mitigate risk Strategic risk Performance Deterioration Proper assessment of underlying strategies 2 Detailed understanding of the market Your text here 31/4/2018 John Smith

19 Risk Identification Identify Risks Cost Time Resources Communication
Schedule overruns Tasks omitted from Schedule Opportunity to compress Schedule Budget Exceeded Unanticipated Expenditure Resources Communication Identify Risks Team is under-resourced Materials shortage Machinery unavailable Industrial Action Skills gap Poor communication (Stakeholder dissatisfaction) Positive & timely communications (positive publicity) Environmental Scope Bad weather results in re-work Weather delays progress Adverse effects occur Environmental approvals not complied with Scope creep Scope poorly defined Project changes poorly managed

20 How Long Can You Do Without? Impact of Doing Without?
Risk Identification How Long Can You Do Without? Impact of Doing Without? Vulnerabilities? Contingency in case of a disaster? Utilities Equipment (IT only) Facility Personnel Transportation System Vendors (Sourcing) Raw Materials 5 days After five days no way to schedule production or track orders No UPS/ generator, MD hardware, SPOF SME Use paper reports for 5 days then go manual for as many members as possible 0 days No production, potential for bankruptcy, IT non- existent Metal building, flood zone, poor maintenance, no perimeter security, door lock broken Look for warehouse space, attempt to salvage equipment and restart operation, file bankruptcy Degraded operations, low service levels Too many SPOF Best effort shifting of available staff, temps 30 days before new deliveries None until on hard exhausted Single supplier relationship Search for alternatives supplier 30 days in 2 days out No suppliers, No deliveries Location, design of entrance None 0 hours/power 0 hours/water Extrusion shuts down, lines cleaned, waste collected and prepared for grinder, IT non-existent Single power feed, no generator or backup water supply 4 hours No call center Mercy of vendor Being in-house

21 Step 2: Consider Likelihood Step 3: Calculation Risk
Risk Analysis – Complex Description of Risk Risk Analysis C L Risk Rating Control Measures (Detail any existing Controls) Risk Analysis (with additional controls) Additional Control (Detail additional to be implemented Controls) Step 1: Consider Step 2: Consider Likelihood Step 3: Calculation Risk Extreme Critical Major Minor Regulatory Non compliance Major non compliance Warning Minor non compliance What is the consequence of the hazard occurring. Consider what is the most possible consequence with respect to work Safety at work Sickness Casualty First aid Medical treatment What is the likelihood of the hazard consequences occurring in Step1 Almost Is expected to occur in most Certain Circumstances (once per year) Likely Will probably occur once (every 5 year) Possible Event might occur at some time (10years) Unlikely/ Rare Event expected to occur only in exceptional circumstances (20+ years) Take Step 1 rating and select correct column 2. Take Step 2 rating and select correct row 3. Use the risk score where the two ratings cross on the matrix below. H = High, S = Serious, M = Medium, L = Low Min Maj Crit Ext Almost Certain S(A4) S(A3) H(A2) H(A1) Likely M(B4) S(B3) H(B2) H(B1) Possible L(C4) M(C3) S(C2) S(C1) Unlikely Rare L (D4) M(D3) M(D2) S(D1) Likelihood

22 Risk Analysis – Simplified
Likelihood of Risk Item Occurring Impact to Project if Risk Item Does Occur Priority (Likelihood * Impact) Risk Items (Potential Future Problems Derived from Brainstorming) 10 100 8 9 72 6 54 7 49 4 32 2 20 New operating system may be unstable Communication problems over system issues We may not have the right requirements Requirements may change late in the cycle Database software may arrive late Key people might leave

23 Rare Possible Almost Certain Medium Risk High Risk High Risk Risk Matrix Medium Risk High Risk Low Risk Use the Risk Matrix during risk assessment to define the level of risk by considering the category of probability or likelihood against the category of consequence severity. This is a simple mechanism to increase visibility of risks and assist management decision making. Low Risk Low Risk Medium Risk Insignificant Moderate Significant

24 Risk Response Matrix Risk Event Response Contingency Plan Trigger
Who is responsible Interface Problems Mitigate: Test prototype Work around until help comes Not solved within 24 hours John System Freezing Reinstall OS Still frozen after one hour Louise User Backlash Mitigate: Test Demonstration Increase Staff Support Call from top management Helen Hardware Malfunctioning Mitigate: Select Reliable Vendor Transfer: Warranty Order replacement Equipment fails Tom

25 Risk Tracker ID Description of Risk Impact Risk Response Risk Level
Risk Owner Notes 1 Supplier Delay Pushes Launch Confirm delivery dates by Phase 2 High John Add notes here 2 Factory Availability Cost Overruns Stakeholder trip to China Dave 3 Steering Committee Unavailable Delay Launch Marketing Define Marketing Plans in March Low Carey 4 5 6 7 8 9 10 11

26 Risk Item Tracking Risk Items Monthly Ranking Risk Resolution
Inadequate Planning Poor Definition of Scope Absence of leadership Poor Cost Estimates Poor time Estimates Risk Items Monthly Ranking Risk Resolution This Month Last Month # of Months 1 2 4 3 5 Working on revising the entire project plan Holding meetings with project customer and sponsor to clarify scope Just assigned a new project manager to lead the project after old one quit Revisiting cost estimates Revisiting schedule estimates

27 Tools & Practices

28 Tools & Practices Quantitative Analysis Impact & Probability Analysis
Qualitative Analysis Risk Mitigation Strategies

29 Risk Impact & Probability Analysis
Cost Time Quality Very Low Very High Low Medium High Impact Manageable by exchange against Internal budgets Slight slippage against internal targets Slight reduction in quality/scope, no overall impact Require some additional funding from Institution Slight slippage against key milestones or published targets Failure to include certain ‘nice to have’ elements Requires Significant additional funding from Institution Delay affects key stakeholders – loss of confidence in the project Significant elements of scope for functionality will be unavailable. Requires Significant reallocation of Institutional funds (or borrowing) Failure to meet key deadlines in relation to academic year or strategic plan Failure to meet the needs of a large proportion of stakeholders Increases threaten viability of project Delay jeopardizes viability of project Project outcomes effectively unusable

30 Risk Mitigation Strategies
1 Technical Risks Emphasize team support and avoid stand-alone project Structure Increase project manager authority Improve problem handling and communication Increase the frequency of project monitoring 2 Cost Risks Increase frequency of project monitoring Improve communication, project goals understanding, and team support Increase project manager authority 3 Schedule Risks Increase the frequency of project monitoring Select the most experienced project manager

31 Risk Mitigation Plan Client Management Identified Risk Server
Update client more frequently along the way with project progress Perform periodical check on server status Monitor any updates on popular web browser and / or bootstrap and make sure all UI design works as intended on updated web browsers or responsive bootstrap Client Management Identified Risk Miscommunication with sponsor or client regarding project requirement and expectations Server Identified Risk Server is down which causes project to be slightly delayed due to application not able to load Technical Identified Risk Popular web browsers may get an update that will discontinue support for features used in our development as we using responsive bootstrap.

32 Qualitative Risk Analysis
Impact 1 2 3 4 5 Probability Negligible Minor Moderate Significant Severe (81-100)% Low Risk Moderate High Extreme Risk (61-80)% Minimum Risk (41-60)% (21-40)% (1-20)% Project Risk (Threat & Opportunity) Matrix: Any Risk with a probability of over 80% will be treated as a fact and will be addressed in the Project Management Plan and not in Risk management. Risk Threshold( which risks move forward) in the process and which one will be

33 Risk Title & Description
Quantitative Risk Analysis Risk Title & Description Resp. Due Date Cat. Rating Prob. Impact Total Score Mitigation Actions Contingency Plan Cost Risk Insufficient funds to support the bid ABC 5/31 Cost High .80 4 3.20 Find a partner to help share costs Borrow money from the bank or investor to fund the effort Schedule Risk Insufficient resources to finish work on time BMC 6/1 Sched. Low .55 2.20 Borrow additional proposal staff from another division Hire additional proposal staff or consultants Risk Score = Probability * Impact Risk Probability values are between 0.1 (Remote Chance) – 1.0 (Certain) Risk Impact values are between 1 (insignificant) - 4 (Unable to meet objectives) Risk Score values are between 1-4 (with 4 being the highest risk) or red, yellow, green, blue.


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