1. Smart Grid is Coming Will Customers care?
David Green
Executive Vice President,
Customers and Markets
North America
Elster Solutions
Copyright © 2010 Elster

2. Smart Grid promises efficiencies to help utility customers manage life’s essentials
Opportunities
Regulations
Transmission
Greenhouse Gases
Purity
Safety
Production
Renewable
Right-of-Way
Distribution
Data
Security
Losses
Outages
Control
Availability
Information
Assess
Resources
Ecology
Conservation
Consumer Choice
Financials
Shareholder Value
Solutions
Consumer Comfort
2 © 2009 by Elster. All rights reserved.