1. Communication and Relationship Building
Alaisha Alexander and Kai Doyle-Shannon

2. Discussion Point #1
What is Communication?

3. Communication the imparting or exchanging of information or news
means of connection between people or places, in particular

4. How do I communicate with others?
Discussion Point #2
How do I communicate with others?

5. How do Others communicate with me?
Discussion Point #3
How do Others communicate with me?

6. Active Listening Maintain eye contact Keep an open mind
Minimize internal distractions

7. Exercise #1
Planning Together

8. Exercise #2
The Train Story

9. Best Communication Practices
Be relatable
Emphasize your key points through repetition
Actively listen
Be present
Write everything down
Customize your communication style for each individual
Ask before you speak
Be open to feedback

10. Communication in Two Steps
Listen
Talk

11. Communication in Two Steps
Learn to Listen
Strategize
Respond
Act
Achieve Clarity
Be clear in your own mind
Deliver the message succinctly
Ensure the message has been clearly and correctly understand

12. What WOULD Good communication on my chapter board look like?
Discussion Point #4
What WOULD Good communication on my chapter board look like?

13. Thank you