1. Introduction to Faith in Action Evaluation Resources
Danijela Korom-Djakovic
Public/Private Ventures
September 18, 2007

2. FIA Evaluation Resources
Available on the Extranet
Purpose of the resources

3. Features of the resources
Easy-to-read
Brief
Use examples
Have suggestions for additional resources and weblinks
Adaptable worksheet, form, survey and letter templates

4. Overview of the resources
1. The Uses and Purposes of Program Evaluation
Highlights the ways programs can use program evaluation results
2. Guidelines for Program Evaluation
Lists key characteristics of good program evaluations
3. Flowchart of the Evaluation Process
Provides an overview of key steps involved in program evaluation
4. Program Logic Model Worksheet
Contains instructions and a worksheet programs can use to create program logic models

5. Overview of the resources (cont.)
5. How to Focus Your Evaluation: Selecting Outcomes and Indicators
Highlights key questions to help programs determine what to focus on in their evaluations
6. Planning a Program Evaluation Worksheet
Can help facilitate the planning phase of the evaluation
7. Tips on Creating Survey Questions and Increasing Response Rates
Lists essential practices for survey development and getting more people to respond to the survey
8. Data Collection Worksheet
Simple form to keep track of different aspects of data collection

6. Overview of the resources (cont.)
9. Program Evaluation Timeline 
Simple form to keep track of activities in your evaluation
10. Tips for Data Tracking and Processing 
Suggestions for tracking and processing data
11.Tips for Analyzing Evaluation Data 
Suggestions for approaches to analyzing qualitative and quantitative data
12. Tips for Presenting Evaluation Data 
Suggestions for writing up evaluation reports
13 & 14 Program Evaluation Resources on the Web and in Print
Annotated bibliographies of additional resources on program evaluation and methods

7. Overview of the resources (cont.)
Surveys and forms
Care Recipient Satisfaction Survey
Volunteer Training Evaluation Form
Volunteer Satisfaction Survey
Caregiver Satisfaction Survey
Community Member Awareness Survey
Board Member Self-Evaluation
Presentation/Workshop/Meeting Evaluation Form
Donor Survey

8. Overview of the resources (cont.)
Each survey:
Can be modified
Has an Excel data entry template (except Board Member Self-Evaluation)
Has been tested
Has pre-coded questions:
How often do you donate to Faith in Action? (Check only one box.)
1 I made my first donation this month
2 More than once a month
3 Once a month
4 A few times a year
5 Once a year
6 Less than once a year

9. Overview of the resources (cont.)
Cover Letter Template for Anonymous Mailed Surveys
Sample cover letter
Questions, comments?

10. Contact Information
Danijela Korom-Djakovic
Research Associate
Public/Private Ventures
2000 Market Street, Suite 600
Philadelphia, PA 19103
Tel: