1. QuickServe Online Training
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QuickServe Online Training
Help Desk: Basic Information
Frequently Asked Questions
Feedback/Help Links
QSOL Help Desk Tickets

2. QuickServe Online Help Desk hours of Operation:
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QSOL Help Desk
QuickServe Online Help Desk hours of Operation:
Monday - Friday 7am - 4pm EDT GMT/UTC -5 hours
Closed on all major US holidays
Our Goal is to respond to each Help Desk Ticket within 1 business day.
If you need to report a product problem or request technical assistance with engine repairs, or if you have an immediate need for parts information not found in QuickServe Online, please contact:
• Your normal Cummins support person.
• Your local Cummins distributor (select "Service Locator" under "My Applications" in QuickServe Online)
• The Cummins Customer Assistance Center for your area:
○ United States & Canada: Call DIESELS ( ).
○ Europe/Middle East/Africa: Call +44 (0) (UK/Eire Freefone )
○ Elsewhere, go to select "Customer Assistance", then "Contact Information"

3. Customer
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Frequently Asked Questions
If you have any questions or need assistance with QuickServe Online please check the Frequently Asked Questions section, you may find an easy answer.
The questions are arranged by category. Just click on a question to view the answer.
If you don’t find the answer to your question you can submit a QuickServe Online Help Desk Ticket.

4. Customer
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Feedback/Help Links
To submit a QuickServe Online Help Desk Ticket, click on one of the Feedback/Help links.

5. Customer
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QSOL Help Desk Tickets
Please take a moment to read this before submitting a Help Desk Ticket.

6. Customer
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QSOL Help Desk Tickets
You will be sent notifications about the progress of your ticket, so be sure the correct address is entered.
Please provide as much detail as possible when submitting a ticket. The more information we have the better we can respond.
The HTTP Referrer allows us to see the page you were on at the time when the ticket was submitted. If you would like to report an error with the content of QuickServe Online, please go to the location the error occurred and submit your ticket from that page.

7. Customer
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QSOL Help Desk Tickets
You can see all of your active QuickServe Online Help Desk Tickets by clicking this link.

8. This screen shows you the status of your tickets.
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QSOL Help Desk Tickets
This screen shows you the status of your tickets.
Your name will appear here
Click here to see details about a ticket.