1. Axios HR Care Webinar | 2-28-2018
HUMAN RESOURCES • INSURANCE • STAFFING
Axios HR Care Webinar |

2. Axios HR Care Webinar | 2-28-2018
Outline
Axios HR
Holistic Solution
HR Unicorn
Employee Expectations
Leader & Manager Expectations
HR Administration Work
Setting up a Caring HR Dept
Case Study #1: Not Profit Organization
Case Study #2: Manufacturer
Building the Action Plan
Axios HR Care Webinar |

3. Axios HR Care Webinar | 2-28-2018
Who is Axios HR?
Axios HR is committed to improve the quality of life for the individuals, families, and communities we serve. 
We do this by personalizing the business of employment…
Through offering a wide breadth of Human Resource solutions to employers, employees, and job-seekers.
Axios HR Care Webinar |

4. Axios HR Care Webinar | 2-28-2018
Our Holistic Solution
Axios HR Care Webinar |

5. Axios HR Care Webinar | 2-28-2018
HR Unicorn
Axios HR Care Webinar |

6. Employees Expect HR to be Mobile and Easy
Nearly Half of Workers are Millennials
By % of all U.S. workers will be millennials.1
67% of millennials judge their employers by their technological knowledge.1
Millennials expect to use the latest technology tools at work.1
Most Adults Use a SmartPhone
As of 2015, 64% of adults own a smartphone. 2
34% growth in smart phone usage in US between 2015 and
Employees Expect Mobile HR Self-Service
Employees expect to be able to view and update anything related to their employment on their SmartPhone.
If they have to call someone, or fax a form, or go speak to someone in person can’t do this – they perceive this as inferior customer service.
Failure to meet employee expectations about things that matter to employees like pay and benefits can cause retention issues.
1Millennials in the Workplace 2008 – Gen Y Author/ Expert Amy Lynch
2CompTIA’s study 2013
3Pew Research Study on Smart Phone Usage in US 2015
Axios HR Care Webinar |

7. Leaders & Managers Expect HR to get to Talent Management
Attract
Develop
Retain 1
Are postings alone getting you what you need?
Do you have a passive recruiting strategy?
Are your compensation and benefits market competitive?
Is your culture inclusive? 2
A top driver for millennial engagement is personal development
Do your managers know how to coach and mentor others?
Do you allow job rotations and job shadowing? 3
Do you know your employee engagement results?
Do you have an action plan for improvement?
Relationship with their manager is a top driver for engagement, do your managers cultivate belonging?
How do HR Unicorns make time to do of Talent Management?
Axios HR Care Webinar |

8. 50% of HR Work is Administrative
Driving More Administrative Work
Employees Have Lots of Life Events
Are you:
Using multiple vendors that require coordination?
Coordinating these items internally?
Then someone is ‘chasing and catching’:
Communicating the same thing to multiple vendors
Auditing the different tracking systems to keep them in synch
Communicating status updates while employees wait
Join the organization
Change jobs
Change schedules
Change pay
Change supervisors/ managers
Get married or divorced
Have a new child
Become injured or sick
Move to a new address
Leave the organization
Axios HR Care Webinar |

9. Setting Up a Caring HR Function
Don’t just look at your HR people – look at the platform and process that support them.
Most HR Teams
HR Unicorns
People
Is your HR team getting beyond ‘administrative’ role to provide ‘social worker’ and ‘strategy’pieces too?
A recent study by SHRM, indicated that the typical ratio of human resource people to employees without a robust HRIS system was 1:501
In contrast, when an integrated system is implemented, the ratio increases so an HR person can support 137 employees.1
Platform
How does your HR platform enable self-service for employees and managers? Does it automate transactional work?
Process –
How do the processes flow when it goes to various vendors and / or managers?
Process
People
Platform
By addressing all three elements you can ensure you and your employees have what they need, when they need it AND HR gets out of the weeds and to the important stuff.
Axios HR Care Webinar |

10. Axios HR Care Webinar | 2-28-2018
Case Study #1: Retail
Situation:
Huge ramp-up needed – doubled staff from 250 to 500 people
Had 1 HR person and didn’t want to hire an army
Action:
Developed workforce plan
Took on back-office HR – payroll, benefits administration, time and labor, etc…
They added 1 HR person but did not have to add any other resources to their team
Result:
HR role focused on recruiting large number of people and performing social worker and strategy pieces
Was able to meet hiring needs
Kept HR ratio and overall costs down by outsourcing back-office
Axios HR Care Webinar |

11. Axios HR Care Webinar | 2-28-2018
Case Study #2: Manufacturer
Situation:
HR person challenged to drive culture and talent management
Struggled to get out of the weeds, as employees drove many requests!
Adding two out-of-state locations
Action:
Outsourced on back-office HR – payroll, benefits administration, time and labor, etc…
They added 2 HR people
Result:
HR role focused on strategy pieces.
She hired ‘social worker’ profile to supplement her locally and added another in large out of state location
Kept HR ratio and overall costs down by outsourcing back-office
Axios HR Care Webinar |

12. Axios HR Care Webinar | 2-28-2018
Axios HR Resources
Check out our brand new Axios HR Resources page!
You can now access various resources, including recorded webinars, white papers, e-kits, case studies and our free HR diagnostic.
For example, if you want to reference the Case Studies we discussed in this presentation, click HERE to access the page and download our content!
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13. Axios HR Care Webinar | 2-28-2018
Q&A
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