1. aiia : voice of the digital economy SA Government ICT Procurement April 2011 2011 AIIA Member Survey

2. aiia : voice of the digital economy Context

3. aiia : voice of the digital economy

6. OCIO Survey Questions

7. aiia : voice of the digital economy Length of procurement process Timeliness of decisions Variability of terms and conditions What do you see as the main barriers that your company sees in doing ICT business with the State?

8. aiia : voice of the digital economy Unreasonable: 15% Unnecessary: 25% Add cost: 95% Do you believe that the Government's requirements, with regards to the bidding processes, are either unreasonable, unnecessary, or add cost which is passed on to the State?

9. aiia : voice of the digital economy Satisfied: 5% Neutral: 65% Not Satisfied: 30% Is your company satisfied with the transparency of the State's decision making in relation to strategic ICT sourcing?

10. aiia : voice of the digital economy Usually satisfied: 15% Sometimes satisfied: 45% Sometimes dissatisfied: 25% Usually dissatisfied: 15% Is your company satisfied with the general level of communication and consultation from, and by the State in relation to strategic ICT sourcing?

11. aiia : voice of the digital economy Changing face of ICT Process efficiency and effectiveness Silo approach Encouraging innovation Access by SMEs Having regard to the current arrangements in place for across-Government procurement, what do you think are the most significant challenges facing the State in planning and implementing the scope of the Tranche 3 procurements?

12. aiia : voice of the digital economy Focus on business outcomes Reduced red-tape Innovation – solutions and approaches Having regard to the current arrangements in place for across-Government procurement, what do you see are the most significant benefits that the State could achieve in planning and implement the scope of Tranche 3 procurements?

13. aiia : voice of the digital economy Bundle IT Equipment and Services. Purchasing as a service rather than CAPEXReduced red-tape Best of breed Stop bundling Negotiate true whole of government contracts What do you suggest would be the logical re- alignment of the bundling of goods and/or services when approaching the Government market?

14. aiia : voice of the digital economy Improved collaboration with vendors; risk/reward mechanism Encourage local industry involvement Strategic vendor panels Leave room for innovation Have you any other ideas, suggestions or comment that you believe may be of interest or relevance to the State in relation to the planning and implementing the Tranche 3 procurements

15. aiia : voice of the digital economy Additional AIIA Survey Questions

16. aiia : voice of the digital economy

26. Significant interest by AIIA members Some degree of variability in responses Additional analysis of key issues required Conclusions

27. aiia : voice of the digital economy AIIA thanks the OCIO for the opportunity to participate in this survey and looks forward to continued collaboration