1. Gender Based Security For SHIs
An overview

2. BACKGROUND NASHO/ES CONTRACTED THE JOHANNESBURG HOUSING COMPANY:-
Conduct a pilot study on gender security, health and safety
The project was funded by Rooftops Canada and Global Affairs Canada
Two pilot projects were nominated and JHC’s own experiences are also reflected

3. TERMS OF REFERENCE Review security plans Safety design components
Look at active and passive security approaches
The current security policy and procedures.
Run focus groups with women tenants, who have raised issues with security
Conduct interviews with the front line security, building management and the community development staff.

4. TERMS OF REFERENCE
Conduct a community safety audit with women tenant representatives, appropriate SHI staff, and other stakeholders in the buildings and immediate surrounding areas
Develop a plan for each SHI to implement adaptations and maintenance focused on priority safety issues identified during the safety audit.
Develop an overall draft security plan which includes, policies, protocols and procedures.

5. METHODOLOGY Part 2 Part 4 Part 1 Part 3 Presentation of the report
Brainstorming and preparation of a workplan
Part 1
Staff Engagement and interviews
Stakeholder interviews
Women and children focus groups
Assessment of the tenant intake processes
Neighbourhood walkabout
Part 2
Data analysis and report writing
Confirmation and clarification of facts
Part 3
Presentation of the report
Part 4

6. METHODOLOGY
Interviews with the different Stakeholders at the Institution:-

7. METHODOLOGY

8. METHODOLOGY

9. Findings Related to House Rules
Littering
Drug and alcohol use/abuse in common areas
Dangerous driving habits
Loud music and parties
Inappropriate behaviours in children’s play areas
Intervention approaches are mixed

10. Findings Related to Security
Security protocols not always clear
Incident record keeping gaps
Relationship with SAPS could improve
Confidentiality
Unauthorised visitors gaining access
Women not fully confident with security approaches when threats are present
Domestic violence not properly addressed
Responses to incidents outside the gate

11. Findings Related to Screening
Problem tenant behaviours at outset of tenancy
Criminal behaviours

12. Findings Related to Property Maintenance
Play facilities are inadequate
Grounds maintenance issues
Hazardous conditions- glass, electrical
Insecure areas of the development
Lighting not working/inadequate
Cleaning and refuse management

13. Findings Related To Incident Management
Incident management protocols could improve
Confidentiality of information not always safeguarded
Security shift change protocol
Relationship with SAPS could be improved
Relationship with supportive external agencies could improve

14. FINDINGS OF THE STUDY Community Development
Social networks
SHIs could improve relationships with external organisations such as CBOs and NGOs and government departments
Tenant engagement could be improved

15. Going Forward Tenant screening process House Rules and enforcement
Security
Community development
Neighbourhood development
Property management
Incident management

16. A Security Policy Framework
Based on good practice to support building communities that are supportive and protective of women, children and vulnerable people
Need to align this policy framework with other policies
A key factor of the policy is to address communication between tenants and the SHI to allow the SHI to proactively address emerging issues and implement structures that support the community

17. A Security Policy Framework
Recognizes that achieving a healthy community will require collaboration and partnerships to be established and well managed

18. Roles and Responsibilities
Roles and Responsibilities will need to be addressed for:
Caretaker/Housing Supervisor/Housing Manager
Community Development Department staff
Property Team
Security staff

19. Tenant Screening
Policy speaks to the importance of tenant screening recognizing two key areas
Financial viability and
Social viability
Guidelines and procedures are embedded in the policy

20. House Rules Enforcement
As with all rules, consistent enforcement is critical for tenants. Detailed guidelines were developed to guide staff in interpreting the transgression with recommended sanctions.
This allows the Caretakers and the Community Development staff (where applicable) to take appropriate action when addressing the transgression

21. Incident Reports
SHI’s must develop or amend an incident reporting system – this is critical in order to consistently collect and interpret the seriousness of the transgression
Incident reports are instrumental in assessing the health of the SHI community and provide valuable input into current and future programming and demand for partnerships.

22. Security Services
Services contracted by the security providers must include access control, security monitoring - which includes regular patrolling and monitoring of the SHI property and reporting
Reporting needs to be documented in a detailed manner that will allow the SHI to take action
Security staff must play a role to support all tenants including woman and children to feel safe and secure.

23. Security Services
All SHIs must have systems that allow tenants to contact security to request assistance or report incidents.
Clear property access rules must be managed and communicated
House rules should reflect policies on tenants authorizing access for visitors and additional tenants.

24. Infrastructure and Neighborhood Development
Policy includes the need to maintain the SHI property infrastructure and speaks to tenant engagement on an ongoing basis for input into issues – especially ones that are impacting on woman and children.
SHIs have a civic responsibility to engage in urban regeneration to ensure safety for woman and children beyond the front gates of the SHI

25. Security costs SHRA average NASHO’s moving average
Lowest cost of security pupm for a SHI with 88 units is R3
Highest cost pupm is R814 for a SHI with units under management
In general, average cost Pupm is R220 for 25 SHIs in the SHRA archives. The average number of units is in this case
NASHO’s moving average
The moving average trims out the lowest 3 security costs pupm (R3, R25, and R44) & also trims the highest 3 security costs pupm (R421, R465, and R814)
Lowest security cost pupm in this scenario is R104 pupm  
Highest security cost Pupm is R368
The moving average security cost pupm is R195.34