1. Accessing Higher Ground
Working with Vendors: techniques to assess and ensure accessible products and services
Lisa Sawin
Director of Web Technologies
November 15th, 2017

2. Agenda
When to keep accessibility in mind
Talking to vendors
Assessing accessibility maturity
Talking to purchasers
After the contract is signed
Roles & responsibilities
Questions

3. When to keep accessibility in mind
Purchasing software
Licensing an online platform
Engaging a digital agency
Any purchase involving a user interface

4. Talking to vendors
Request for Proposals (RFP)
Statement of Work (SOW)
Accessibility Addendum

5. Assessing accessibility maturity
VPAT
Timelines
Conversation
Spot checks

6. Talking to purchasers
Accommodation plans
Timelines
Feedback & accommodation requests

7. After the contract is signed
Ongoing review
Keep track of remediation targets
Submit issues to vendor
Respond to feedback & accommodation requests

8. Roles & responsibilities
Purchasers
Procurement
ITS and other developers
Content creators
Office of General Counsel
Resource Office on Disabilities

9. Questions?