1. E-Business: Not Just Selling on the Web!
Using the Internet to Enhance Business

2. Internet Penetration Historical Perspective English 330 million
Telephone 38 years million
Television 13 years - 50 million
Internet 4 years - 50 million
English 330 million
Chinese 132 million

3. Online Sales 6.2 Billion on Black Friday 2018 (Adobe)
62% of the Sales were on Mobile devices 2018 (Adobe)
9 Billion on Cyber Monday (projected by Adobe)
Steady Growth from 2000
20% of GDP from Internet*
Online represented 42% growth is U.S. retail market 2016 *
billion in 2016 or 11.7% of total sales *
2.3 Trillion Wholesale & Retail sales estimated for Statista * U.S. Commerce Department figures

4. Type of Sales business-to-business (B2B) business-to-consumer (B2C)
business-to-employee (B2E)
business-to-government (B2G)
government-to-business (G2B)
government-to-government (G2G)
government-to-citizen (G2C)
consumer-to-consumer (C2C)
consumer-to-business (C2B)

5. Type of Online Business Models
Selling a Product - Amazon
Providing a Service – Legal Zoom or Consulting
Free Products but selling access or information

6. Help Desk & Online Support
Save Money by:
Reduces Phone Calls
Faster Response to Customer Needs
Document Depository
Lower Labor Cost

7. Marketing
Market Research New Market Demographics Current Market Competitors Buyer Demographics
Market Statistics & Economic Projections

8. Marketing
Product Positioning Image Control Damage Control

9. Financial
Year End Report
IPO
Project Proposals
Fund Raising

10. Banking Online Banking Online Management of Resources
Capital Acquisition
Public & Private Loans

11. Auctions / Inventory Reduction
E-bay
Craig’s List
Yahoo
Google

12. Communications Company to Customer Company to Vendor
Company to Employee
Division to Division

13. Document Control Cost Publish Documents Update Documents
Review Documents
Track Documents

14. Education & Training Changing Work Force Upgrade Skills
Just In Time Training

15. Employment Advertise Openings
Targets a Population with some Computer Skills
Low Cost to Company.

16. E-Government FirstGov (US) Arizona (State) Maricopa (County)
Phoenix (Local)

17. Reasons for the Internet Bubble
Bad Business Plans
Under Estimated Advertising Dollars
Under Estimated Profit Margins
Poor Customer Service