1. North East ISD Parent & Community Feedback Survey
Analysis
of Survey
Results
North East ISD Parent & Community Feedback Survey
I have an opportunity to present the further analysis of the results of the parent & community feedback survey.

2. Purpose of the survey What do parents value the most?
What could the District be offering that it is not currently?
Before I present the results of the survey, I’d like to describe the intent of the survey. The district wants to know what parents value the most in the following categories:
Academic Offerings
College & Career Initiatives
Parent & Community Involvement
School Safety
Staff & Facilities
Student Services
The next inquiry was open text – to give parents an opportunity to provide additional feedback for what could the district offer that it is not currently.
02/21/2019
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3. Description of survey – 17 questions
On a scale from 0-10, how likely are you to recommend NEISD to someone you know?
Parent familiarity with district offerings
Student extracurricular participation
Communication and social media preferences
Ranking of items within categories
Ranking of overall categories
Open-ended question: What would you like to see offered or expanded at NEISD?
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4. Survey Invitations & responses
5,623
Responses
1,188
Web &
Social Media Responses
The initial was sent to 56,129 parents. Out of the 56,129 s sent, we had 5,600 responses to the survey which yields about a 10% response rate-. There were about 8,000 parent s missing. The district was unable to send s to parents who had not updated their contact information through the new data management system. We only needed 3800 to achieve a high confidence level. Initial sent November 6. One reminder sent November 15 (a week and a half later).
The first survey was distributed via to parents.
The survey to elicit community feedback was distributed through the district website, Facebook, Instagram, and Twitter. Respondents included current parents, former parents, and community members. Employees likely also responded to the survey.
Breakdown of responses:
63% current parents
19% former parents
18% community members
Source of web/social survey response:
57% Facebook
30% district website
7% twitter
5% instagram
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5. How Likely to recommend NEISD
8.6
Web & Social
8.0
On a scale of 0-10
This results are for parents only. The overall average for parents regardless of level was 8.6
Elementary
8.7
Middle school
8.5
High school
8.4
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6. preferred methods of communication
93%
Automated calls 33%
Remind app 32%
Printed newsletters sent home with students 21%
Social media 20%
This was a select all that apply question.
Respondents added “text messages”
These results include both the community and parent survey
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7. Social Media Participation
Social Media Platform
District
Campus
Facebook
44%
50%
Instagram
12%
14%
Twitter
15%
16%
These results include both the community and parent survey
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8. How often do Parents visit Our campus and district websites?
The survey respondents visit the campus websites more than the District website. 31% of parents visit campus websites at least once a week while 24% of parents visit District websites at least once a week.
According to Ruth and her dept (they also follow analytics on visits to campus webpages)- Dorian call Ruth.
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9. Categories Parents ranked2 3 1
As I mentioned before, parents ranked items within the categories to provide feedback in what they value the most.
Just a recap of what the overall categories are:
Academic Offerings----(AP/Dual Credit/On Ramps; STEAM; Fine Arts; GT; SPED; Foreign Languages; Hyper-Accelerated Math; Dual Language; Athletics Classes; Pre-K)
College & Career Initiatives---- (Ability to earn college credits; CTE classes; Magnet programs; Ability to Graduate Early)
Parent & Community Involvement----(Family specialists; Watch DOGs; Volunteer opportunities; PTA; Adult & Community Education)
School Safety----(Bullying prevention; Metal detectors; Front entrance security; Resolution of discipline incidents; Police officer presence)
Staff & Facilities----(Class sizes; Quality of administration; Quality of athletics centers; Diversity of staff; Quality of teachers; Quality of school facilities)
Student Services----(After school programs; School choice; Availability of transportation; SEL; Cafeteria menu options; Counseling services; Health services)
Parents were then asked to rank the overall categories as well to determine what was most important to them 1 being the most important:
Staff & Facilities was ranked most important then
School Safety then
Academic offerings.
These three categories were the top ranked.
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02/21/2019

10. items ranked most important across all categories
Quality of teachers
Ability to earn college credits
Class sizes
AP/Dual Credit/OnRamps
Quality of administration
STEAM
Bullying prevention
Social-Emotional Learning
Across both the parent and community ( and web/social) responses, the overall categories of staff and facilities, school safety, and academic offerings were ranked as most important. Looking across the items ranked within the overall categories, these are the topics that can be viewed as the most important.
Quality of Teachers – important in all clusters and all levels (95% of respondents ranked it important)
Class sizes were important across all levels, but slightly more important for elementary parents.
Quality of Admin – important in all clusters and all levels (81% of respondents ranked it important)
Bullying prevention was slightly more important for middle school parents.
Ability to earn college credits and AP/Dual Credit/OnRamps was less important to elementary parents. levels (91% (Ability to earn College Credits), 72% (AP/Dual Credit/OnRamps) of respondents ranked it important)
STEAM and SEL were the most important to elementary parents.
Quality of teachers – from Staff & Facilities
Class sizes – from Staff & Facilities
Quality of administration – from Staff & Facilities
Bullying prevention – from School Safety
Ability to earn college credits – from College & Career Offerings
AP/Dual Credit/OnRamps – from Academic Offerings
STEAM – from Academic Offerings
SEL – from Student Services
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11. items ranked most important across all categories
Quality of teachers
Parents of all clusters ranked #1
Parents of all levels ranked #1
Ranked #1 in both and web/social survey
Ranked important by 95% of overall respondents
We are looking at the open-ended responses to see what quality of teachers means to the respondents. AR&D is also analyzing the qualitative data. May involve a follow-up survey to determine the meaning of quality of teachers.
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12. items ranked most important across all categories
Class sizes
Important across all levels, and slightly more important for elementary parents
Important across all clusters
Important to 85% of respondents
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13. items ranked most important across all categories
Quality of administration
Important across all levels and clusters, with no major differences in ranking
Important to 81% of respondents
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14. items ranked most important across all categories
Bullying prevention
Slightly more important to middle school parents
Rated more important in the survey than web/social survey
Important to 92% of respondents
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15. items ranked most important across all categories
Ability to earn college credits
Less important to elementary parents
Rated more important on the survey than the web/social survey
Rated important by 91% of respondents
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16. items ranked most important across all categories
AP/Dual Credit/OnRamps
Most important to high school parents, followed by middle school
Not as important to elementary parents
Important to 72% of respondents
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17. items ranked most important across all categories
STEAM
Most important to elementary parents
Rated more important on survey than web/social survey
Important to 74% of respondents
Some commented that STEAM should be at all elementaries, not just at the few campuses currently participating.
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18. items ranked most important across all categories
Social-Emotional Learning
Slightly more important to elementary parents, followed by middle school, then high school
Important to 80% of respondents
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19. What would parents like to see offered or expanded?
1,817 open-ended responses
Middle school soccer
After school offerings (clubs, tutoring, programs)
Dual language
College preparation
Magnet programs
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20. Questions?
We wanted to present the results to you first before we unpack the results and next steps first. Further analysis after completion of data collection. We will examine by level, cluster, distribution method, etc. We will work with other departments and share information for them to use.
Parent satisfaction survey – use to answer follow up questions?
02/21/2019
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