1. Understanding Motivation
Motivation & Organization Structure
Traditional
Overpower
One way communication
Micro-management
Management by exception
No clear policies
No clear job description
Committees
Resist change
Modern
Empowerment
Two way communication
Employee Engagement
Autonomy
Clear policies
Clear job description
Teamwork
Knowledge management

2. Understanding Motivation
Traditional Organization Structure

3. Understanding Motivation
Modern Organization Structure

4. Understanding Motivation
Modern vs. Traditional Organization Structure

5. Understanding Motivation
Motivation & Organization Structure
Who is the most important person in your organization? The natural inclination is to point toward the CEO. But if that’s how you’re thinking about it, you’re not putting yourselves in the shoes of your customers — and it could be hurting your brand and your bottom-line.
The most important person in your organization? It’s your customer. And if this is the right hierarchy, who is closest to your customers?
Your frontline employees.

6. Understanding Motivation
Motivation & Organization Structure
Who is the most important person in your organization? The natural inclination is to point toward the CEO. But if that’s how you’re thinking about it, you’re not putting yourselves in the shoes of your customers — and it could be hurting your brand and your bottom-line.
The most important person in your organization? It’s your customer. And if this is the right hierarchy, who is closest to your customers?
Your frontline employees.

7. Understanding Motivation
Motivation & Organization Structure
Flatten Organizational Structure

8. Understanding Motivation
Motivation & Quality
Balanced Scorecard
is a performance metric used in strategic management to identify and improve various internal functions of a business

9. A Balanced HR Scorecard

10. Understanding Motivation
Motivation & Quality
ISO 9000 &HR
is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

11. Understanding Motivation
Motivation & Quality
ISO 9000 &HR
is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

12. ISO 9000:2000 Quality Management Principles
Customer Focus
Leadership
Involvement of People
Process Approach
System Approach to Management
Continual Improvement
Factual Approach to Decision Making
Mutually Beneficial Supplier Relationships

13. Understanding Motivation
Motivation & Quality
ISO 9000 &HR
Personnel performing work affecting product quality shall be competent on the basis of appropriate education, training, skills, and experience.
Organizations should determine the level of competence that employees need, provide training or other means to ensure competency, evaluate the effectiveness of training or other actions taken, ensure that employees are aware of how their work contributes to quality objectives, and maintain appropriate records of education, training, and experience.
The standards address the work environment from the standpoint of providing buildings, workspace, utilities, equipment, and supporting services needed to achieve conformity to product requirements, as well as determining and managing the work environment, including safety, ergonomics, and environmental factors.

14. Understanding Motivation
Motivation & Quality
ISO 9000 &HR
Key Workforce-Focused Practices for Performance Excellence
Develop a performance management system based on compensation, recognition, reward, and incentives that supports high performance work and workforce engagement.
Assess workforce engagement and satisfaction and use results for improvement.
Assess workforce capability and capacity needs and use the results to capitalize on core competencies, address strategic challenges, recruit and retain skilled and competent people, and accomplish the work of the organization.
Manage career progression for the entire workforce and succession planning for management and leadership positions.