1. Transforming Business Operations

2. What Is BHbusiness Plus?
A program of training, technical assistance, and resources designed to help BH executives identify and implement necessary business changes to survive and thrive in the new healthcare marketplace.

3. Led by BH Experts
Funded by SAMHSA
Partner Organizations:

4. Learning Module Topic Areas
Strategic Business Decision Making
Exploring Affiliations, Mergers and Acquisitions
Costing Out Your Services (coming soon)
Setting up a Third Party Billing System
Improving Billing System to Increase Collections and Compliance
New Business Planning
Third-party Contract Negotiations
Eligibility and Enrollment

5. Learning Networks Virtual online environment 15-20 providers
Focused on one topic area
Dedicated coach
Live peer networking sessions

6. Types of Participants
Organizations in substance use disorder or mental health treatment
BH executives and managers
Plus a team of change makers in selected topic area (e.g., clinical supervisors, key members of accounting, billing, registration, or IT)

7. Types of Applicants Individual provider organization
Convener of a group of provider organizations (e.g., Single State Agencies, State Mental Health Agencies, ATTC Regional Centers, provider associations, and networks of providers)

8. Online Tools
Learning networks are hosted on a password- protected Learning Management System (LMS). 
The LMS contains the tools and resources for each topic area as well functioning as a communication platform that facilitates peer-to-peer learning.
The BHbusiness Plus website is a public website that houses a Resource Library containing over 150 additional resources related to behavioral health and healthcare reform.

9. BHbusiness Plus Resource Library
Additional materials on key business topics
Online and publicly available – no log-in necessary

10. Networks by HHS Region- 2013 (20), 2014 (41)11 10 8 7 3 8 1
E-learning Support
ATTC will assist with Log-in I was not aware that they would help with finding content information I thought it was strictly software related access questions.
19 nationwide
Networks by HHS Region (20), 2014 (41) 10

11. Number of Organizations By State
1-10
11-30
31-50
51+ DC
Alaska
Hawaii
Puerto Rico 11

12. Convener Type 14 2
Association= 26% Provider= 49% SAMHSA= 4% SSA/Gov= 21%

13. State Conveners

14. % of Total Applications
BHbusiness Providers
Category
Total #
% of Total Applications
Substance Abuse Providers
799
52%
Mental Health Providers
723
47%
Substance and Mental Health Providers
784
51%
Recovery/Peer Recovery Services
813
53%
Substance Abuse Peer Recovery
461
30%
Mental Health Peer Recovery
352
23%
*Total 1,539

15. Learning Network Topic Areas
Base Year
OY 1
Strategic Planning 19 22
Billing 2 5
Contracts 4
Eligibility & Enrollment 11
HIT 3
Strategic Decision Making (Pilot)
N/A 1

16. Organizational Size of BHbusiness Providers
Greater than $10 Million
145
$5,000,000 to $9,999,999 90
$1,000,000 to $4,999,999
199
$500,000 to $999,999 68
$250,000 to $500,000 76
Less than $250,000
208
786
*Base and Option Year 1

17. Customer Feedback Course structure and content Customer Experience
Share outcomes/best practices with peers on BHbusiness portal

18. Evaluation
SAMHSA target: At least 80% of providers engaged in BHbusiness will report improved ability to adapt business operations to the changing health care environment
2013 Pilot Implementation: 83% of respondents reported they are “better prepared to make changes to business practices in their organization”

19. Future Plans
Expand learning format options; on line self study + change project LN
Expand learning module offerings
Conduct State level LN

20. Next Round begins October 1, 2014
August 2014
Apply at Bhbusiness.org 20