1. Creating Ryan White Service Report (RSR) Data Schemas and Utilization Processes to Improve Data Reporting and Service Delivery
Riham Ramadan
Government Grants Manager at Howard Brown Health, Chicago, IL -

2. Disclosures
Howard Brown Health staff have no financial interest to disclose.
This continuing education activity is managed and accredited by AffinityCE/Professional Education Services Group in cooperation with HRSA and LRG. PESG, HRSA, LRG and all accrediting organization do not support or endorse any product or service mentioned in this activity.
PESG, HRSA, and LRG staff as well as planners and reviewers have no relevant financial or nonfinancial interest to disclose.
Commercial Support was not received for this activity.

3. Learning Objectives
At the conclusion of this activity, the participant will be able to:
Utilize the RSR data to improve service delivery and outcomes
Understand best practices for utilizing an EMR to leverage data
Create data schemas for the RSR and other reporting requirements

4. Howard Brown Health
Mission: Howard Brown Health exists to eliminate the disparities in healthcare experienced by lesbian, gay, bisexual and transgender people through research, education and the provision of services that promote health and wellness.
Federally Qualified Health Center in Chicago
10 clinics servicing both the north and south sides of Chicago
18,000 received primary care and behavioral health services 2017
Close to 4,000 patients in 2017 were HIV positive patients

5. Resources Available SQL Report Writers
Electric Medical Records (Centricity)
Separation between Grants Management and Program Development
10 clinics providing HIV primary care services

6. Structure Model Staff Engagement and Participation
To confirm entry data for the RSR and to confirm accuracy of data before submission.
Utilization of Plain Language
Creation of a Data Schema
Longest step but integral for any report.
Beneficial with or without an EMR

7. Structure Model

8. Structure Model

9. Benefits for completing the RSR
A requirement of the grant
Helps identify improvements needed for data entry in the EMR
Example- HIV Risk Factor
- Opportunity to engage staff across different departments

10. Benefits to the Overall Program
Provides an opportunity for all staff to evaluate their programs
Completeness Report
Utilization to identify trends
Compare data to UDS population for FHQCs and Lookalikes
Overall, strong summary of who is being serviced and how
Identification of gaps in care and next steps.

11. Obtaining CME/CE Credit
If you would like to receive continuing education credit for this activity, please visit:

12. Contact Information
Riham Ramadan (Government Grants Manager)
ext. 8791