1. Integration of the public transport system
in Madrid Region
Transforming Transportation
Washington, 16 January 2015
Antonio García Pastor
Head of the Planning Department
Consorcio Regional de Transportes de Madrid (CRTM)

2. Contents Madrid region and its Public transport system
Integration Model of Madrid Public Transport System
3. Objectives of Madrid PTA
4. Challenges and lessons lernt

3. 1. Madrid region and its Public transport system

4. 1. Madrid region and its PT system
Madrid is one of 17 autonomous regions of Spain, formed up by 179 municipalities, with almost 6.5 million inhabitants in an area of 8,028.5 km2.

5. 1. Madrid region and its PT system
PUBLIC TRANSPORT MODES AND OPERATORS
Metro (underground) system
Metro Madrid: Public company owned by Madrid Region (100%), plus 2 sections under concession.
Madrid city urban buses system
EMT: Public company owned by Madrid municipality
Suburban railway system
Cercanías Renfe: Public company owned by National Government
Metropolitan and regional buses: Interurban buses
26 private companies operating 29 concessions
Urban buses in other municipalities
36 municipalities: Public and private companies, 7 concessions, 2 public municipal services and rest integrated in the interurban concession
Light rail system
3 concessions by private operators
Big bus interchanges
5 concessions (construction and operation) by private operators

6. 2. Integration Model of Public Transport System

7. 2. Integration model of Madrid PT system
FOUR PILLARS OF INTEGRATION IN MADRID
Administrative Integration: With the creation of the Consorcio Regional de Transportes de Madrid (CRTM), as unique public transport authority, gathering responsibilities of the Madrid Region and the adhered local governments.
Fare Integration: With the implementation of the Travel Pass, which is presently used in more than 70% of public transport journeys.
Modal Integration: Assuming that different transport modes are complementary, coordinating networks and services, being intermodality a key issue.
Technological Integration: Integration of data, formats, protocols and processes between operators customers and authorities.

8. 2. Integration model of Madrid PT system
INSTITUTIONAL FRAMEWORK BEFORE THE CREATION OF CRTM

9. 2. Integration model of Madrid PT system
INSTITUTIONAL FRAMEWORK

10. 2. Integration model of Madrid PT system
MEMBERS OF THE CRTM BOARD
Board - 20 members, under the principle one seat one vote:
7 members: Madrid Regional Government
3 members: Madrid city council (municipality)
3 members: Other municipalities of the region
2 members: National Government
2 members: Private operators association
2 members: Trade unions
1 member: Association of Consumers
President of CRTM: the Regional Minister of Transport, he/she nominates the General Manager
Vice-president: Madrid city councillor of Transport
Executive board: 6 members

11. 3. Objectives of Madrid PTA

12. MAIN OBJECTIVES AND FUNCTIONS OF CRTM
3. Objectives of Madrid PTA
MAIN OBJECTIVES AND FUNCTIONS OF CRTM
PT Infrastructure planning in the region of Madrid.
Establishment of an integrated fare system for all Public transport in the region of Madrid.
Definition of a stable and clear financing framework of the whole PT system.
Planning of services and definition of coordinated operational programmes for all transport modes.
Development of a policy of economic control and management of the transport system.
Creation of a unique and global image of the PT system, where CRTM holds the external relations with users.
These functions of CRTM are those of a transport authority which acts in both strategic y tactical fields, leaving to operators the operational area.

13. 3. Objectives of MadridPTA
REASONS FOR A MUNICIPALITY TO JOIN CRTM
Two main reasons:
The region of Madrid through CRTM pays 50% of subsidy of urban transport
The integrated transport tickets (seasonal pass) can be also used in urban transport
But there are other important reasons:
Technical level of municipalities in transport is low, and CRTM can support them with its technical staff.
Bus stops and shelters cannot be paid in medium-small size municipalities. CRTM invests in shelters and stops.
Local information such as transport maps.
Support in development of mobility policies such as SUMPs.
Close contact and work with municipalities.

14. EVOLUTION IN THE INTEGRATION PROCESS
3. Objectives of a PTA in Madrid
EVOLUTION IN THE INTEGRATION PROCESS
1986 creation of CRTM
introduction of first Monthly passes
First Metro extension plan
Second Metro extension plan
Third Metro extension plan
Interchange plan
2009 Modernization plan in suburban buses
2012 Introduction of the smart contactless card
2012 Integrated PT control centre
FARE SYSTEM
INFRASTRUCTURES
ADMINISTRTIVE
TECHNOLOGIES
It is important to progress step by step, through coordination and with a sound technical basis. There are always new challenges and developments to make

15. 4. Challenges and lessons lernt

16. 4. Challenges and lessons lernt
Future challenges
To adjust the supply to the demand level under budget restrictions
Increase ticketing options and new technology, implementation of contactless card and future NFC payment devices
New Transport Control Centre integrating all public transport operators and infrastructures under CRTM: CITRAM and providing real time information to the customer
Progress in mode integration (Cercanías) and taking further functions i(taxis, bicycles, car sharing, parking policy, etc.)
Modernization Plan for Interurban Buses under EU PSO, with quality indicators (bonus – malus)
To enhance sustainable mobility plans in our cities and review new land development plans in order to achieve a better integration between public transport and urban planning
To promote the corporate social responsibility (CSR) towards our customer and give them benefits. Importance of a common image 16

17. 4. Challenges and lessons lernt
Creation of a coordinating authority is not easy and must be made gradually
It is important to establish functions and products that no other authority can do, in order to settle down the body and to prevent its disappearing
Fare integration is one of the first tasks to develop since it fulfils the previous point and it is well appreciated by citizens
Legal and administrative issues can be an obstacle to create the authority, but there must be a legal coverage with a clear sharing of responsibilities. Important to think the best approach to development (in Madrid municipalities adhered voluntarily)
A sound financing framework has to be achieved, with participation of ideally all parties involved
The board, technical committees and technical assistance are also means to create a common and useful entity for stakeholders 17

18. 4. Challenges and lessons lernt
Feasibility study and design of the PTA
Ideally the “strongest” administration must launch it, but with the rest of stakeholders participating. Based on existing situation and functions of the future authority based in:
Assigned functions
Institutional insertion and governance
Organization and staff
Needed legal framework for creation and development
Needed economic framework
Discussion of the first model with the different administrations and proposal for implementation.
Implementation
Development of legal framework
Information, communication and adaptation of the institutional framework.
Staff contracting and training (bringing people from admins, but contracting new and fresh staff.
Operation start up
First assignments: integrated service and mobility plan in the region. Definition of the integrated fare structure
Possible route sheet for creating an authority

19. Thank you very much for your attention
Antonio García Pastor