1. Unit 1: Making an Appropriate Impression

2. Why do it?
It’s not always fair, but people often will remember the first impression you’ve made on them for a long time. It’s best to make it a good one! Employers will put a lot of stock into the impression you give.

3. What does it do for you?
-Encourage others to see you in a positive light
-Gain respect
-Start off on the right foot

4. What about your employer?
-Your boss will know that you are a positive spokesperson for their business
-They will know that you won’t embarrass them in front of other people

5. Components -First impression -Interacting with others
-Knowledge and ability

6. Making a First Impression
-Dress for the situation
-Be well groomed
-Good posture
-Handshake
-Eye contact

7. Interacting -Maintain eye contact -Speak clearly and loud enough
-Use “I hear you” cues (nodding, verbal responses)
-Tact and courtesy (follow the rules of conversation
-Stick to the topic

8. Knowledge and ability -Be logical -Listen intelligently
-Respond to what others say
-Share what you know

9. Your turn!
Let’s brainstorm some ways to make a good first impression.

10. Grooming DO
DO NOT

11. Female, job interview for a caregiver to the elderlyDO
DO NOT

12. Female, day-to-day wear for child care providerDO
DO NOT

13. Female, interview for pet store jobDO
DO NOT

14. Female, works in law enforcementDO
DO NOT

15. Greeting
Hello, I’m _________________________. I’m here to interview for the ___________________________ position.