1. Health TechNet Meeting February 22, 2019
“Physician Burnout”
Lucas R. Collazo, M.D.
Medical Staff President
Inova Fairfax Medical Campus He

4. Inova Cultural Beliefs
Tell Me- I provide timely and honest feedback
Engage and Decide- I deliberately seek input from all stakeholders, including our physicians, clinicians and support teams, so we can make timely decisions
Focus- I connect my daily efforts to achieve our Key Results
Stronger Together- I succeed when we succeed
Patient Always- I ensure that my every action puts the patient and their family first
Value People- I create an environment of growth and respect where contributions are rewarded and recognized.

6. Why We Care About Physician Burnout
A position paper published in April by the National Taskforce for Humanity in Healthcare underscores the professional and personal impact:
Physicians are twice as likely to experience burnout compared to other workers
More than 50 percent of U.S. physicians report symptoms of burnout
Physician burnout leads to–in extreme circumstances–fatal medical errors, clinician suicide, substance abuse and impaired work/life balance
Burnout-related physician turnover costs U.S. healthcare up to $17 billion/year

7. Why We Care About Physician Burnout
If we want to be a Great Place to Work where our physicians provide an Exceptional Patient Experience, we must address the issues that are causing burnout among our medical staff.

8. Engage and Decide
“I deliberately seek input from all stakeholders, including our physicians, clinicians and support teams, so we can make timely and appropriate decisions.”
We wanted to hear from YOU about what causes burnout at Inova and what triggers are unique to you and your specialty.
(Tell Me)

9. Value People & Stronger Together
Because we Value our People and know that our success depends on your success (Stronger Together), Inova’s Medical Staff Presidents and Medical Affairs Council have made addressing burnout among our Physician Partners a top priority in 2018.

10. Mind Garden Survey
We contracted with Mind Garden, an international leader in assessment tools, to administer a confidential survey between May 16 – May 31.
51 questions divided among two sections:
Maslach Burnout Inventory Human Services Survey
Emotional Exhaustion
Depersonalization
Personal Accomplishment
Areas of Worklife Survey
Workload, Control, Reward, Community, Fairness and Values

11. Who Took the Survey? 493 surveys completed systemwide
61 surveys completed at IFOH
Male-37; Female-24
Employed by Inova-10; NOT employed by Inova-51
Active/Courtesy Attending-56; Community-5
Age breakdown:
31-40: 9 surveys
41-50: 18 surveys
51-60: 20 surveys
61-70: 10 surveys
71+: 4 surveys

12. Reclaiming Your Joy in Medicine

13. Next Steps: 2-Year Plan of Action
We will develop new experiences leading to new beliefs in the following focus areas:
Improving Electronic Medical Record (e.g., efficiency, training)
Improving Communication (e.g., Consultant guidelines)
Working at the Top of Your License
Enabling Greater Clinical Autonomy/Empowerment
Improving Reward and Recognition
Reducing Clinical Burden (e.g., Population Health)
Creating Work/Life Balance
Building Community (e.g., Mixers, speakers forums)
Supporting Physicians’ Emotional Well-Being