2. PEOPLE - The Heart of Crystal Cruises
River Cruise Line Guest Count Crew Count
Tauck (Inspiration Class Ships)
Uniworld (S.S. Maria Theresa)
Ama Waterways (AmaStella)
Scenic (Jasper, Opal & Amber)
Viking (Longships)
CRYSTAL MOZART

3. All Inclusive Features
All-suite accommodations;
Gratuities for all guides, drivers and shipboard staff;
Farm-to-table dining featuring Crystal’s innovative and acclaimed six-star cuisine with regionally-inspired menus;
Unlimited soft drinks and premium beverages including champagne, fine wine and spirits;
Unlimited soft drinks, beer and bottled water in-suite;
Welcome bottle of champagne and two bottles of wine in-suite;
Choice of curated Crystal Complimentary Adventures shore excursions in every port, including a complimentary culinary experience at a Michelin-starred restaurant; 
24-hour self-service pantry featuring specialty coffees, teas, wines and nonalcoholic beverages;
24-hour room service with options available from the menu of the main restaurant;

4. All Inclusive Features
Onboard entertainment and enrichment programs;
Complimentary use of our Atlanta E-bikes;
24-hour Wi-Fi access including free Wi-Fi/Internet usage of 60 minutes per person, per day;
Daily yoga and fitness classes;
Daily choice of electronic international newspapers;
Complimentary self-service guest laundry ;
Complimentary airport transfers between the airport and the river yacht on days of embarkation and disembarkation

5. LUXURY CRYSTAL RIVER CRUISES VS. OTHER RIVER COMPETITORS

6. COMPARE THE VALUE! Brand A Brand T Brand U Crystal Itinerary
THE CRYSTAL RIVER EXPERIENCE
Brand A
Brand T
Brand U
Crystal
Itinerary
Basel to Amsterdam
6/24/18
6/3/17
6/23/18
Inclusions
Semi-Inclusive
All-Inclusive
Lowest Balcony
$3748
$6040
$4599
$4095
CRYSTAL OFFERS GREATER VALUE:
True luxury experience
Fine dining
Six-star service
Wines & premium spirits
Bigger staterooms
More spacious ships
More dining options
More shore excursion options and exclusive experiences

7. Crystal River Cruises vs. Competitors Programs & Amenities
Sales notes:
Shore excursions, choice of two optional in every port
Premium beverages throughout and in suite
Fitness Center featuring state-of-art Technogym equipment
24-hour room service
Brining award winning Crystal service and experience to redefine the river category!

8. Crystal Mozart Deck Plans
Inaugurated: July 13, 2016
Total Guests: 154
Total guest suites: 77
2-Bedroom Crystal Suite (2)
Penthouse (12)
Deluxe Suites (63)
Length: meter/395 feet
Width: meter/75 feet
Crew: 92
Crew/Guest Ratio: 1 to 1.7
Some things have changed – all for the better. As we got deeper in the project, we realized that their were opportunities that we had not considered that would provide Mozart with the best canvas to showcase the Crystal Experience, again a reimagine Queen of the Danube.
Staterooms are larger
Public rooms shifted for a better experience in those areas
Signature Crystal 360 wraparound Promenade deck
Larger fitness center and spa facilities
Crystal Mozart Highlights:
READ POINTS ON SLIDE
ROOM DETAILS
2 Bed Crystal Suite with French balcony sq. ft.
Penthouse with French balcony sq. ft.
Suites:
S1 & S2 with French balcony sq. ft.
S3 & S4 with Fixed window sq. ft.
Note: Third berths available on request.
AMENITY HIGHLIGHTS
Indoor Pool
Palm Court
Multiple dining venues
Vintage Room
Connoisseur Club
100% of Suites over 200 sq feet!
50% of Suites over 215 sq feet!
No elevators
You will be the first to preview additional renderings that we just received of the suites to come!

9. Exceptional customers
Seeking Luxury!
50% are new to Crystal!
Past Ocean Cruisers: Oceania, Regent, Seabourn, Silversea, Celebrity & Princess
Luxury travelers: Four Seasons, Ritz, A&K, One & Only
50% are Crystal Society members
Demographics
80% married
57% are employed
62% from North America

10. DECISION FACTORS
Question: which of the following were the most important to you in your decision to take this cruise?