1. Chapter 9 DIVERSITY

2. Diversity An integral part of today’s business strategy
Diversity of Thought
Enabling people to perform to their potential:
- Valuing Individual Differences
- Embracing Diversity Management
- Encouraging Thought Diversity

3. Thought Diversity Five steps to more innovative teams:
(1) increasing functional diversity
(2) breaking away from sequential thinking by promoting connective thinking
(3) encouraging collaborative learning, especially on functionally diverse teams
(4) fostering psychological safety of opinions
(5) discouraging the development of shared mindset