1. 6. Types of meetings 8. Business Documents
1. Effective communication skills
2. Barriers to effective communications: 1.
1. Language
Main reasons for meetings 2.
6. Types of meetings 4. 3.
2. Authority 2. 4. 5. 3. 1.
7. Roles involved in meetings
3. Noise
Meeting key terms
The Chairperson
The Secretary
The Treasurer
4. Time
Reasons for holding an AGM
5. Information overload
8. Business Documents
Unit 3 – Topic 2: Communication
Memo
Report writing
Business Letters
What is communication?
6. No record
3. Methods of communications
4. Types of communication
VERBAL 1.
External
Internal
Impact of bad communication on a firm:
Types:
WRITTEN 2.
VISUAL 3.
What factors should be considered before choosing a method of communication?
Types:
Types: