1. IPM Training Webinar For Owners & Managers October 8, 2009 11:00am – 12:30pm Eastern U.S. Environmental Protection Agency Office of Pesticide Programs National Center for Healthy Housing U.S. Department of Housing and Urban Development Office of Affordable Housing Preservation

2. Presenters Donna Rosen Director, Washington Preservation Office HUD Office of Affordable Housing Preservation Kathy Seikel Director of Communications, Office of Childrens Health and Environmental Education Environmental Protection Agency Tom Neltner Director of Training and Education National Center for Healthy Housing 2IPM Training for Owners & Managers, October 8, 2009

3. Training Objectives What to expect in the HUD M2M Green Initiative and HUD Green Retrofit Program; How to find a pest management professional (PMP) to help implement an integrated pest management (IPM) program; What are the basic approaches to cockroaches, rodents, and bedbugs; Why identifying roles and responsibilities for all stakeholders is key to an effective program; and Where to go for more information. 3IPM Training for Owners & Managers, October 8, 2009

4. Todays Agenda 11:00 Welcome, Introductions, Agenda (Donna) 11:05 IPM Concepts and HUD Guidance (Kathy) 11:15 Cockroaches (Tom) 11:40 IPM in HUDs Green Programs (Donna) 12:00 Rodents, Bed Bugs (Tom) 12:20 Questions & Answers 12:30 Adjourn 4IPM Training for Owners & Managers, October 8, 2009

5. IPM CONCEPTS & HUD GUIDANCE IPM Training for Owners & Managers, October 8, 20095 Kathy Seikel Director of Communications Office of Childrens Health and Environmental Education Environmental Protection Agency

6. 6 IPM makes homes healthier! Pests Cause Problems Trigger/cause asthma and allergies Bite Contaminate food Lead people to overreact and ignore pesticide labels Transmit disease Hitchhike in belongings Violate housing codes IPM Training for Owners & Managers, October 8, 2009

7. 7 Priority Pests Cockroaches cause asthma in infants, trigger asthma attacks, and contaminate food. Rodents such as mice and rats carry diseases, bite, destroy property, may cause fires, and may trigger asthma attacks. Bed Bugs and their bites are a nuisance and are expensive to eliminate. IPM Training for Owners & Managers, October 8, 2009

8. 8 What All Pests Need Shelter Food Water Food Water Shelter IPM Training for Owners & Managers, October 8, 2009

9. 9 Fighting Pests with IPM Exterminator is now a Pest Management Professional (PMP) IPM Training for Owners & Managers, October 8, 2009

10. 10 What You Will Gain IPM will give you… A healthier building: Fewer asthma attacks, less exposure to pesticides, and less of a chance you will take pests home. Fewer complaints: A Boston Housing Authority development reduced cockroach work orders by 68% after one year of IPM. Fewer pests: You can stop infestations from growing and spreading disease. IPM Training for Owners & Managers, October 8, 2009

11. 11 We do IPM because it is the right thing to do and because it works. Allowing our residents to live in a pest-free home is a basic service as well as a huge quality of life issue. ––Gail Livingston Director of Operations and Property Management Boston Housing Authority IPM Training for Owners & Managers, October 8, 2009

12. 12 IPM and Healthy Homes Integrated Pest Management (IPM) is a key part of a nationwide Healthy Homes movement to reduce housing-based health hazards. A healthy home is: – Dry – Clean – Ventilated – Safe – Contaminant-free – Maintained – Pest-free IPM Training for Owners & Managers, October 8, 2009

13. 13 HUDs Voluntary Guidance Offers the potential efficacy of pest elimination while protecting the health of residents and staff. Will extend the useful life of property and, thereby, generate significant savings that offset costs of the pest control operations. Effective in preventing moisture intrusion and accumulation. IPM Training for Owners & Managers, October 8, 2009

14. HUDs 10 Elements to a Successful IPM Program 1.Communicate Policies 2.Identify Problem Pests 3.Monitor and Track 4.Set Thresholds for Action 5.Improve Non- Pesticide Methods 6.Prevent Pest Entry and Movement 7.Educate Residents and Update Leases 8.Enforce Lease 9.Use Pesticides Only When Necessary 10.Post Signs 14IPM Training for Owners & Managers, October 8, 2009

15. 15 Another View of IPM Invest time and materials for repair and education. Protect through exclusion, sanitation, and careful product choice based on least risk to human health and the environment and compatibility with other management practices. Maintain with monitoring, communication, and documentation so that infestations do not grow. IPM Training for Owners & Managers, October 8, 2009

16. 16 Concerns with Pesticides Pests can become tolerant of or avoid pesticides. Risk from exposure may outweigh the benefit of killing pests. Possible harm to pets and wildlife. Certain populations may be especially vulnerable or sensitive to some pesticides: – Elderly; children; pregnant women – People with breathing or lung disorders such as asthma – People with multiple chemical sensitivities IPM Training for Owners & Managers, October 8, 2009

17. Questions & Answers IPM Training for Owners & Managers, October 8, 200917

18. COCKROACHES IPM Training for Owners & Managers, October 8, 200918 Tom Neltner Director of Training and Education National Center for Healthy Housing

19. 19 Cockroaches are Health Hazards Cockroaches and their frass Make asthma worse in sensitive people Cause asthma in preschool-aged children Cause or aggravate allergies Contaminate food, dishes, and counters Are unwelcome in guests IPM Training for Owners & Managers, October 8, 2009

20. 20 Common Indoor Cockroaches most common sewers & basements high & dry hotcool

21. 21 German Cockroach Medium size (3/4''), bronze, with racing stripes behind the head Found everywhere, but likes warmth, moisture, and darkness Reproduces quickly Mother carries eggs to term even if she is dead Eats almost anything IPM Training for Owners & Managers, October 8, 2009

22. One German Cockroach After 6 Months 22IPM Training for Owners & Managers, October 8, 2009

23. 23 Live Cockroaches American Cockroaches German Cockroaches IPM Training for Owners & Managers, October 8, 2009

24. 24 Dead Dead Cockroaches German cockroaches on a sticky trap Brown banded cockroaches by a door hinge IPM Training for Owners & Managers, October 8, 2009

25. 25 Frass Door Under a cabinet shelf Behind the wall clock Wall clock IPM Training for Owners & Managers, October 8, 2009

26. 26 Where Cockroaches Live Anywhere in a building Prefer spots near water but also need food and warmth In cracks and crevices where their bodies touch surfaces above and below IPM Training for Owners & Managers, October 8, 2009

27. 27 What Cockroaches Eat Crumbs Grease Trash Cardboard glue Just about anything Under the bag in a trash can IPM Training for Owners & Managers, October 8, 2009

28. 28 Think Like a Cockroach IPM Training for Owners & Managers, October 8, 2009

29. 29 Think Like a Cockroach IPM Training for Owners & Managers, October 8, 2009

30. 30 IPM in Practice Cockroaches Need food and water. Are most active at night. IPM Training for Owners & Managers, October 8, 2009

31. 31 Trash chute Boiler room Inspect Look for evidence where cockroaches would find food, water, or a hiding spot: up, down, behind, and under. Think like a cockroach – look in hidden areas. IPM Training for Owners & Managers, October 8, 2009

32. 32 Monitor Monitor by placing sticky traps near areas where cockroaches might travelat corners and near warmth, food, and water. IPM Training for Owners & Managers, October 8, 2009

33. 33 Sanitation Good sanitation makes pest control work. Eliminate hiding spots, food, and water available at night by - reducing clutter; - throwing away dead cockroaches; - cleaning frass and areas where there were cockroaches with simple soap and water. IPM Training for Owners & Managers, October 8, 2009

34. 34 Seal or fix cracks, peeled wallpaper, or holes that cockroaches could get through with caulk; copper mesh; screens; or door sweeps on boiler rooms and exterior doors. Exclusion IPM Training for Owners & Managers, October 8, 2009

35. 35 Targeted Chemical Use Sanitation first! Maintenance staff and residents should not spray. Spraying should be a last resort and done only by a PMP. Read the ENTIRE pesticide label before buying, using, storing, or disposing of a product. The label is the law! Follow the label directions closely. IPM Training for Owners & Managers, October 8, 2009

36. 36 Baits The most effective pesticide option. Wont work if contaminated by strong- smelling cleaners or other chemicals, pesticide sprays or foggers, or nicotine from cigarette smoke. Use in every room. Gel Bait Bait Station IPM Training for Owners & Managers, October 8, 2009

37. 37 Baits The bait needs to be the only food in the area sanitation first! Slow to kill: Cockroaches feed on the bait, take it back to their hiding spots, feed their friends, and THEN theyll drop dead. IPM Training for Owners & Managers, October 8, 2009

38. 38 Insecticidal Dusts Active ingredients may be boric acid or diatomaceous earth How they kill cockroaches: – Scratch their outer layers – Dry them out – Plug their breathing holes Long-lasting IPM Training for Owners & Managers, October 8, 2009

39. 39 Insecticidal Dusts Effective if used correctly. Light dusting instead of piles. Use in walls before fixing them. Under and behind cabinets at turnover or when making large repairs…but clean first! Incorrect use of insecticidal dust IPM Training for Owners & Managers, October 8, 2009

40. 40 Insect Growth Regulators (IGRs) Interfere with cockroach growth and reproduction: when they shed to grow up, the new exoskeleton doesnt fit In baits, sprays, aerosols, and powders Take a month to work Stay effective for a long time Compatible with other IPM methods; may enhance baits IPM Training for Owners & Managers, October 8, 2009

41. 41 Routine Spraying – Not Only Option Weve learned a better way. Routine baseboard spraying is not part of IPM. IPM Training for Owners & Managers, October 8, 2009

42. 42 Washington, DC, August 2008 San Diego, CA, July 1992 Augusta, GA, March 2008 Total Release Foggers IPM Training for Owners & Managers, October 8, 2009

43. Questions & Answers IPM Training for Owners & Managers, October 8, 200943

44. IPM IN HUD GREEN PROGRAMS IPM Training for Owners & Managers, October 8, 200944 Donna Rosen Director, Washington Preservation Office HUD Office of Affordable Housing Preservation

45. Two Multi-Family Programs HUD Multifamily has two green multifamily programs that require owners adopt an IPM Plan: Mark to Market Green Initiative Green Retrofit Program IPM requirements are the same in both programs. 45IPM Training for Owners & Managers, October 8, 2009

46. Resident and site staff training Construction waste management Green Products / Maintenance Integrated Pest Mgmt Resident incentives and involvement Recycling Salvage/ diversion from landfill Green Operations & Maintenance Plan 46IPM Training for Owners & Managers, October 8, 2009

47. IPM Plan Details 1.Adopt IPM policies and practices (NCHH has a good model to follow) 2.Incorporate the IPM policies and practices in the contract with the pest management professional 3.Implement the Plan promptly after closing the HUD transaction 47IPM Training for Owners & Managers, October 8, 2009

48. IPM Plan Details (continued) 4.Identify roles and responsibilities of all property stakeholders: – Residents – Maintenance/Custodial Staff – Property Management – Pest Management Professional – Vendors/ contractors onsite 48IPM Training for Owners & Managers, October 8, 2009

49. Incentive Performance Fee Successful Plan + Property Performance = $ $ $ $ $ 49IPM Training for Owners & Managers, October 8, 2009

50. Questions & Answers IPM Training for Owners & Managers, October 8, 200950

51. RATS, MICE AND BED BUGS IPM Training for Owners & Managers, October 8, 200951 Tom Neltner Director of Training and Education National Center for Healthy Housing

52. 52 Rodents are Health Hazards Carry infectious diseases May cause asthma attacks Bite Damage food and property Can attract other pests Are repulsive IPM Training for Owners & Managers, October 8, 2009

53. 53 What is a Rodent? Rodents are gnawing animals. They gnaw to wear down their teeth and get where they want to go (can cut anything softer than steel); are most active at night; make lots of babies fast; travel the same paths nightly, staying close to walls. IPM Training for Owners & Managers, October 8, 2009

54. 54 Rats Will travel 150 feet from their nest Usually live outside and come inside for food and water Norway rat burrow IPM Training for Owners & Managers, October 8, 2009

55. 55 Inches Rats Need ½-inch opening to enter Are very smart, cautious, and afraid of new things Need water every day IPM Training for Owners & Managers, October 8, 2009

56. 56 One day old mouse pups Mice Breed rapidly – A single pair can become an infestation quickly! – Take action when evidence of ONE mouse is seen or heard. Dont travel farjust 10 feet from their nest IPM Training for Owners & Managers, October 8, 2009

57. 57 Inches Mice Mice need a ¼ inch opening to enter Mice are curious Dont need to drink water daily IPM Training for Owners & Managers, October 8, 2009

58. 58 Droppings and Urine Stains Rodent urine stain in drop ceilingMouse droppings by a power strip IPM Training for Owners & Managers, October 8, 2009

59. 59 Holes and Rub Marks IPM Training for Owners & Managers, October 8, 2009

60. 60 Where Rodents Live Rats: Outside, but will come in if the place is hospitable. Mice: Nest in walls, stored fabric, cars, boxes, or the ceiling. Mouse nest in a hat Rat burrow by a wall IPM Training for Owners & Managers, October 8, 2009

61. 61 Dumpsters Dumpsters should be –free of holes –covered –placed on cement Screen drain holes Empty dumpsters regularly; they should never overflow IPM Training for Owners & Managers, October 8, 2009

62. 62 Sanitation Clutter in a corner IPM Training for Owners & Managers, October 8, 2009

63. 63 Exclusion For a hole, crack, or gap… Stuff itSeal itCheck it often IPM Training for Owners & Managers, October 8, 2009

64. 64 Traps Effective and reusable More ARE better Check often Placement is key IPM Training for Owners & Managers, October 8, 2009

65. 65 Targeted Chemical Use The label is the law. All rodenticide labels require tamper-resistant stations. Read the label on both the station and the bait. The bait station should be secured, locked, and labeled. If the rodents are inside, consider using traps. An opened bait station IPM Training for Owners & Managers, October 8, 2009

66. 66 Adult bed bug feeding on a human What is a Bed Bug? A blood-sucking insect Most active at night Usually feeds at night IPM Training for Owners & Managers, October 8, 2009

67. 67 Bed Bugs are Health Hazards Bed bugs do not transmit disease, but they cause secondary infections after people scratch their bed bug bites; result in stress, loss of work, loss of sleep, and financial burden; are unwelcome in our homes and workplaces; and drive people to do dangerous things with pesticides IPM Training for Owners & Managers, October 8, 2009

68. 68 Bed bug crawling into a screw hole to hide. Bed Bug Behavior Hide in cracks and crevices, often in groups. Cannot fly, jump, or burrow into skin…they crawl. Hitchhike on bags, furniture, wires, or pipes. IPM Training for Owners & Managers, October 8, 2009

69. 69 Signs of Bed Bugs Bites Blood spots Shed skins Dead bed bugs Live bed bugs IPM Training for Owners & Managers, October 8, 2009

70. 70 The start of an infestation A bad infestation Blood Spots Blood spots are bed bug droppings. Bed bugs cannot be confirmed by blood spots alone. Live bed bugs must be found. IPM Training for Owners & Managers, October 8, 2009

71. 71 Got Bed Bugs? Now What? If found and controlled early in the infestation, the spread of bed bugs can be stopped. The first responses should be to: Report the problem Not throw the mattress outcover it Not sprayleave this to the PMP Prevent carrying the bed bugs to other places Prepare the unit for the PMP IPM Training for Owners & Managers, October 8, 2009

72. 72 Mattresses and furniture dont have to be thrown out! Use a Mattress Encasement Trap live bed bugs inside. Zip, seal, and check for rips. Leave it on for 1-1/2 years (dont let it rip). IPM Training for Owners & Managers, October 8, 2009

73. 73 Teach People How to Prevent Keep coats, backpacks, purses, and bags off beds, recliners, and sofas. Dont bring home used furniture. Look for signs before sleeping. IPM Training for Owners & Managers, October 8, 2009

74. 74 PMP Might Inspect Take apart furniture Put infested items in sealed plastic bags or discard heavily infested items Use – A vacuum – Heat or steam – Pesticides IPM Training for Owners & Managers, October 8, 2009

75. 75 Management's Role Find out the PMPs requirements for unit prep and plan ahead! Example: Who takes apart and reassembles furniture? Have the professional inspect and treat units adjacent to the infested one. Communicate the situations/populations in units to the professional (respiratory problems, chemical sensitivities, pregnant women, the elderly, or children present). IPM Training for Owners & Managers, October 8, 2009

76. 76 PMP's role ALWAYS thoroughly inspects the unit and the adjacent walls. Provides preparation and follow-up instructions in multiple languages. Follows the labelespecially when treating mattresses! Returns in three weeks to look for and treat hatched nymphs. IPM Training for Owners & Managers, October 8, 2009

77. 77 Facilities, Maintenance, and Support Services role Empty dumpsters weekly Damage furniture left out for the trash so it cant be reused Inspect the laundry room weekly Help residents prepareeducate and provide physical or financial support Be very cautious when working in unitsnever set items on or under beds, recliners, or sofas! IPM Training for Owners & Managers, October 8, 2009

78. 78 The Resident's Role Inspect regularly Launder bedding regularly Report bed bug sightings immediately and seek help from staff Use plastic bags when transporting infested items Dont bring home furniture found on the street Follow preparation instructions from the PMP IPM Training for Owners & Managers, October 8, 2009

79. Questions & Answers IPM Training for Owners & Managers, October 8, 200979

80. Contacts & Resources Donna Rosen donna.l.rosen@hud.gov www.hud.gov/offices/hsg/omhar/paes/green/owner.cfm Kathy Seikel seikel.kathy@epamail.epa.gov www.epa.gov/pesticides/factsheets/ipm.htm Tom Neltner tneltner@nchh.info www.healthyhomestraining.org/ipm 80IPM Training for Owners & Managers, October 8, 2009