1. Incident Reports

2. IR?
An IR, or incident report, is an important tool for RAs to use to document and report any event that happens involving an RA so that follow-up can occur
They can be more obvious events such as a belligerent/intoxicated resident and an immediate health concern OR
Something less obvious like reporting hall damage or a wellness concern

3. Locating IRs
Incident reports are filed through links in RMS, the system that catalogues reports like IRs
Link will be provided either in SharePoint or elsewhere (sometimes as a saved bookmark in Internet Explorer)
It is likely bookmarked on a computer that contains higher access and security (like the ones office staff or RAs use)
Once logged into RMS, use the tabs to write your IR
See access demo for tabs/links to locate
Links include “Judicial” and then “Create Judicial Incident Report”

4. IR Page (Representation)

5. How To Fill Out IR Form
To fill out an incident report, locate the “Create Judicial Incident Report” link
Go through each section of the report and provide the necessary information

6. What To Include In An IR Information you should have
Date and time of incident
Names and PUIDs of residents involved
Location of event
Details of incident in correct order
RA/RAs reporting incident should have been directly involved with what happened

7. How To Write An IR
In the “Details of Incident” section, recall all important details of the incident and the order in which they occurred
Should be 3rd person perspective
Use terms like “RA John” and “Resident Kate” when referring to those involved and those responding
Focus on the residents involved and what was noticed by the RA responding
Focus on FACTS, not opinions
***In some cases, the RA may not feel comfortable including their name in the “Details of Incident” section, since this is seen by the resident/residents involved if they have a follow-up meeting
The RA could say “RA 1” or “RA 2nd Floor” to refer to themselves in this case

8. How To Write An IR
In the “Notes” section, include important privacy information
This information will not be shown during a follow-up meeting to the resident
Includes:
First AND last names of everyone involved
Purdue ID numbers
RA first AND last names (location if not home of RAs involved)
Any information that is more opinionated like “resident was not cooperative” or “they treated me inappropriately when confronted”
“Details” section is for FACTS and “Notes” section is for identifiable information and additional thoughts

9. Incident Steps
When an incident occurs, follow these steps to handle, document, and report:
Assess the situation before jumping in
It can be dangerous or detrimental to go into a situation without having a strategy to deal with it before doing so
Confront the situation
If non-threatening or “common” incident (escort violation, quiet hours violation, etc.), handle alone when appropriate and collect appropriate information
If threatening or “serious” incident occurs, assess whether situation should be confronted and GET HELP from at least one other RA if one is not already with you before collecting appropriate information
Report incident with information gathered in an incident report
Pass the information along to superiors using an on-call number