4. No Capacity Planning Function Cannot measure, scorecard or predict future performance Budget Overruns Non fact based investment decisions Budget Under Runs

5. Types of Capacity Planning: Business capacity planning Service capacity planning Component capacity planning *Taken from MOF V4. See www.microsoft.com/mof/ for more details

8. Email Active Directory Virtual Desktops Intranets Extranets Bespoke Applications VOIP

9. Private Cloud Public Cloud Oracle i7 SuSE Linux JBOSS Windows Server 20012 Apache Tomcat Windows Server 2008 R2 SQL Server 2012 Windows Server 2012 SP1 SQL Server Service Windows Server 2012 IIS7 Windows Server 2008 R2 Service Cloud SQL Server 2012 Windows Server 2012 SP1 SQL Server Service Windows Server 2012 IIS7 Windows Server 2008 R2 Service Hybrid Service Tokyo London New York Front End Middle Tier Back End Multiple Physical Locations Multiple Tiers Mixed Applications Services Mixed Operating Systems Across Private and Public Clouds Manage and Protect

11. Monitored Clients Monitored Servers Operational DB Data Warehouse

13. A Collect B Measure C Publish D Forecast System Center Operations Manager SQL Server Analysis Services 2012 SharePoint Server 2013 SQL Server Analysis Services 2012

14. Custom Reports OpsMgr Dashboards SSRS IT Operators IT Analysts Executives Analysis Data Warehouse Default Reports OpsMgr IT Managers SharePoint 2013 SSASSSAS Performance Point Building a Self Service Portal

15. Operations Manager SharePoint PerformancePoint Services SQL Server Analysis Services

30. http://microsoft.com/msdn www.microsoft.com/learning http://channel9.msdn.com/Events/TechEd http://microsoft.com/technet