1. Employee Training and Orientation Process
CACCRAO Annual Conference
May 2, 2000
Lake Tahoe
Presented by
Solano Community
College

2. First Day on the Job New employee expectations?
ExpectationsGateway Client:
First Day on the Job
New employee expectations?

3. What are the objectives of the office?
Create a solid knowledge base
Develop a clear understanding of office processes and procedures
Clarify and define responsibilities and expectations
Discuss operational relationships within department

4. Training Methods to Achieve Objectives
Crawl, walk, run approach to training
Written outline of week one activities
Clear, written resource materials
Procedure manuals
Monthly activity calendars
Sample for employees
Introduction to Individual Areas
Scheduled time with employees
Exposure to Related Departments
Orientation with key departmental contacts

5. How to Prepare a Comprehensive Procedure Manual
Front-line staff prepares first draft
Employee time out of office
Lead staff member conducts an initial edit and prepares formal document
Front-line staff reviews formal first draft copy
Final product produced by lead staff member and approved by Dean/Director

6. Final Goal: Well Trained and Productive Employee
Assimilation into office environment
Comfortable with office organization
Feels free to contribute suggestions for office efficiency

7. Try it at your College
The best time to begin is NOW! A Good Summer Project

8. Annual Conference – Harrah’s