1. What’s in it for me? Creative & imaginative approaches to keeping your members engaged and enthusiastic
Kevin Crosby, District 7090 Membership Director
Marlee Diehl, Chair, District Membership Retention Committee
Alex Krebs, Rotary Club of Albion
Sandi Chard, Rotary Club of St. Catharines Lakeshore
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2. 7 Keys to Keeping Members Engaged & Enthusiastic

3. 7 Keys to Keeping Members Engaged & Enthusiastic
Strong on-boarding process

4. 7 Keys to Keeping Members Engaged & Enthusiastic
Strong on-boarding process
Have Vision, Strategic Plan, Goals

5. 7 Keys to Keeping Members Engaged & Enthusiastic
Strong on-boarding process
Have Vision, Strategic Plan, Goals
Assess member satisfaction & do exit surveys

6. 7 Keys to Keeping Members Engaged & Enthusiastic
Strong on-boarding process
Have Vision, Strategic Plan, Goals
Assess member satisfaction & do exit surveys
Good mix of hands-on service, social events, good meetings, FUN, involve every member in a committee

7. 7 Keys to Keeping Members Engaged & Enthusiastic
Strong on-boarding process
Have Vision, Strategic Plan, Goals
Assess member satisfaction & do exit surveys
Good mix of hands-on service, social events, good meetings, FUN, involve every member in a committee
Good internal communications; follow-up with absentees

8. 7 Keys to Keeping Members Engaged & Enthusiastic
Strong on-boarding process
Have Vision, Strategic Plan, Goals
Assess member satisfaction & do exit surveys
Good mix of hands-on service, social events, good meetings, FUN, involve every member in a committee
Good internal communications; follow-up with absentees
Global Rewards

9. 7 Keys to Keeping Members Engaged & Enthusiastic
Strong on-boarding process
Have Vision, Strategic Plan, Goals
Assess member satisfaction & do exit surveys
Good mix of hands-on service, social events, good meetings, FUN, involve every member in a committee
Good internal communications; follow-up with absentees
Global Rewards
Fellowships

10. Key #1: Strong on-boarding process
Assign mentor to new member
Engage new member in club activities/responsibilities
Expose new member to Rotary beyond your club

11. Key #2: Have a Vision, Strategic Plan and Goals
Members want a sense of making progress toward goals
Members want to avoid sense of starting over each year
Members want to be excited about the club evolving to respond to changes in environment

12. Key #3: Assess member satisfaction & do exit interviews
Assess member satisfaction regularly – use online survey
Do exit interviews – use online survey
Club President should talk with each member individually to identify areas of interest
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13. People are in Rotary to make a difference by taking action
Key #4: Have a good mix of hands-on projects, social events, programs, FUN, and every member on a committee
People are in Rotary to make a difference by taking action
Members want to feel like their club meeting is a highlight of the week
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14. Key #5: Have good internal communications & follow-up with absentees
Keep everyone up to date on activities & plans
Reach out to members who are absent
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15. Key #6: Promote Global Rewards
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16. Rotary Global Rewards is our exciting member benefits program for Rotarians and Rotaractors.
No sign-up is needed; active Rotarians and Rotaract members are eligible and need only create a My Rotary account.
Personalize this presentation by highlighting local offers in your area.

17. SPEND LESS, GIVE MORE Save on travel and much more! Entertainment
Business services
Merchandise
Insurance
It’s easy to redeem rewards and save on future Rotary projects.
You can access Rotary Global Rewards by computer or tablet at Rotary Global Rewards offers discounts and special offers on travel, merchandise, entertainment, and more.

18. Note to presenter:
To show a video about Rotary Global Rewards – “Travel”, paste this link in your browser:
See also Rotary Global Rewards – “Service” at:

19. ACCESS ROTARY GLOBAL REWARDS
Find Rotary Global Rewards on the Member Center
Redeeming offers is easy. Just sign in to My Rotary to get started.
Note to presenter:
Print out copies of the How to Find Offers and Sell Sheet and hand them out to your members.

20. ROTARY GLOBAL REWARDS Note to presenter:
Access rotary.org/globalrewards and provide a demonstration. If you can’t access Rotary.org, you can use the next two slides to provide an overview of the user experiences.
Rotary Global Rewards offers a world of benefits, including many from international brands like Hertz, Avis, and Holiday Inn.
New offers are being added regularly.
Use these discounts and special offers.
Check out the many offers available at

21. LIST OF OFFERS: LOCAL AND INTERNATIONAL
Note: If you have access to the internet, this would be an ideal opportunity to give a live demonstration. If not, use these slides for your demonstration.
Talking points for the online demo
Go to or the Member Center.
Sign in to My Rotary; anyone who visits Rotary.org can see Rotary Global Rewards, but only Rotarians and Rotaract members can redeem offers.
Search for offers by location or use the search bar to enter a company name.
Select the offer you want and choose Claim Offer.
This will take you to the company’s website for the offer.
The site will prompt you to enter the reward code to complete your purchase.
For the best experience, use a current browser such as Google Chrome, Firefox, Safari, or Internet Explorer 10 to redeem rewards.

22. MOBILE VERSION
To access Rotary Global Rewards on your mobile phone, download the Club Locator app through the Apple App Store or Google Play Store and tap the Rotary Global Rewards banner.
You can also use your phone to claim an offer.
Just download the Rotary Club Locator App from the Apple App Store or Google Play Store and link to Rotary Global Rewards.
You can also access Rotary Global Rewards by navigating to My Rotary on your phone’s browser.

23. ADD YOUR OWN OFFER [continued]
Rotarians can help build the Rotary Global Rewards program, which is a unique program feature.
Sign in to My Rotary, go to Rotary Global Rewards, use the Create a new offer tab, and add your own discount offer for fellow Rotarians.
Note to presenter:
This would be a good time to hand out copies of How to Create a Rotary Global Rewards Offer:

24. Where will Rotary Global Rewards take you?
Share your Rotary Global Rewards stories at #Rotary Story or by ing

25. Key #7: Promote Rotary Fellowships
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26. Rotary Fellowships
Enhancing Your Rotary Experience

27. Social Groups with a Common Passion
Rotary Fellowships are international, independently organized groups of Rotarians, Rotarian spouses, and Rotaractors who share a common vocation or recreational interest. Rotary Fellowships give their members the opportunity to have fun, make new friends around the world, and enhance their experience in Rotary

28. Service may be our first priority as Rotarians

29. But fellowship and fun is a close second!

30. Find Like minded professionals

32. Social, fun, something for everyone

33. Where to find a fellowship to join
Toronto Convention fellowship booths
Ask a Rotarian

34. Fellowship equals happy members