1. Chargeable Entity Concepts

2. Product/Package Allocation
Customer can purchase product(s) or package(s).
Account is an entity which is invoiced and invoice(s) are generated at the account level.
Customer can have zero, one or more accounts.
Products, packages, or subscriptions can be associated with these accounts.

3. ! Scenario 1 One account has 3 products.
One invoice is generated for one account.
Customer
Account
Cable
GSM
GPRS
GSM GPRS Combo Package
Remember: In RBM 5.0, products or services are added to an account level and not at customer level. Account can have zero, one or more products or packages. !

4. ! Scenario 2 3 account each with 3 products.
3 invoice are generated as there are 3 accounts.
Account
Cable
Customer
GSM
Remember: In RBM 5.0, products or services are added to an account level and not at customer level. Account can have zero, one or more products or packages. !
Fixed

5. Price Plan and Rate Plan
Holding tariffs
Associated
tariffs
Holding
Legal
entity
Billable
Chargeable entity
Configured Services
Configured Charges
Customer
Account
Product
Event
Type 1
Type 2
Price Plan
(Fixed Charges)
Rate Plan 2
(Usage Charges)
Rate Plan 1 C A P

6. Product and Account Life Cycle
Product Life Cycle
Active product can generate events/calls.
Suspended/Deactivated products cannot generate events.
Charging for a product is possible in Active as well as Suspended state.
Pending
Active
Deactive
Suspended

7. Product and Account Life Cycle
Product Life Cycle
The account can be billed, assuming the billing status is billable.
In Pending state, the account cannot be billed, but products and packages can be added.
In Suspended state, a suspension bill can be generated at the start of the suspension period.
In Awaiting Termination state, account has a termination date in future and can still be billed.
Pending
Active
Awaiting Termination
Terminated
Suspended

8. Knowledge Check
Start

9. Account is a __________ entity.
Legal
Chargeable
Billable
All of the above

10. Which of the following services does RBM 5.0 support?
Online Service
Financial Services
Data Services
All of the above

11. The Results