1. AQ BTU Form – Process & Timeline 29th September 2009

2. AQ BTU Form - Process
BTU forms are used to change an AQ for an LSP (DM or NDM)
BTU Forms used in AQ Process for:
New Business Appeals
D-7 to D+23 Business Days
Manifest Error Appeals
AQ is less than 50% of the AQ or greater than or equal to 200% of the AQ
Instances where a change in AQ cannot be evidenced by consumption history
BTU form is sent to the AQ Box Account and an accompanying AQ Appeal is sent via the standard route (but force referred)
Evidence provided and validation undertaken by xoserve…

3. AQ BTU Form – Evidence & Validation
Following information is required to be provided by Shipper
Shippers responsibility to provide evidence to support that there has been:
‘change in consumers plant which results in a change in the basis on which gas is consumed’ (UNC G ) e.g. removal or installation of equipment on site
Evidence: Shipper statement on the BTU form regarding how the plant has changed on site
Evidence can also include (but not mandatory):
Appliance and total usage for each appliance
Calculation of annual usage (i.e. by hours per day, days, weeks etc.)
Shipper Estimate AQ on BTU form has to equal AQ on submitted Appeal
xoserve will undertake some validation on the reads / consumption if BTU form indicates that there is some recent evidence

4. AQ BTU Form – Timescales
Shipper submits BTU Form ( ) and AQ Appeal (IX / files)
xoserve will process within 5 days (usually sooner)
Appeal reference is sent back to Shipper via IX / files
Shipper re-confirms with Appeal Reference
7 days (no objection)
14 days (objection)
AQ goes live
NDM – SOQ will also change
DM – SOQ will not change

5. AQ BTU Form – Volume of Requests
September 2008 – 2009
44 requests received and accepted (33 NDM, 11 DM).
29 reduced the AQ
15 increased the AQ
74 requests rejected, for reasons:
No meter attached
Premises stated as vacant
Meter Point Dead
Lack of justification