1. Welcome!
Please keep phones and computers muted while not speaking to eliminate background noise.
Do not place calls on hold, so we don’t hear hold music.
Use the chat box features if you have any questions that come up during the presentation.
Please complete the opening poll now.
Please complete the evaluation poll before the end of the meeting.
Note, this meeting will be recorded and shared with peers.

2. September 12, 2018 Indiana Primary Health Care Association
Focus on Quality Prevention of Diabetes & Strategies to Improve Diabetes Outcomes
September 12, 2018
Indiana Primary Health Care Association

3. Meet the IPHCA Team Angela Boyer, IQIN Director
Pia Meyers, Training Program Director
Carla Chance, CHC Programs Manager
Funke Oladele, Quality Improvement Coordinator
Jasmine Page, Quality and Data Coordinator
Laura Totten, IQIN Administrative Specialist

4. Introductions and Polls
Everyone please complete the opening poll so we can capture accurate attendance and the impact of our previous Focus on Quality meeting.
If you only called in please state your name and health center
If there are multiple people in the room, enter their names and into poll
Carla

5. Agenda Welcome and Overview of Objectives
Pre-Diabetes Presentation- Susie King, Diabetes Prevention Coordinator, ISDH.
Peer Sharing of Promising Practices
Maple City’s Lifestyle Groups- Dr. James Gingerich, CEO.
Greene County- Corianne Vanderkolk, PA-C (CEO) and Megan Crowe (Site Manager)
Open Discussion
QI Tools for your Tool Box- Angela Boyer, IQIN Director, IPHCA
Announcements and Upcoming Events
Carla

6. Clinical Quality Metrics
Measures of Focus
Colorectal Cancer Screening
Cervical Cancer Screening
Hypertension Control
Childhood Immunization
Diabetes Control
Behavioral Health Screening
Clinical Quality Metrics
We have 6 measures of focus; this quarter we begin with a focus on Diabetes control

7. Today’s Objectives After this session I will be able to:
Define prediabetes.
Describe the CDC’s National Diabetes Prevention Program.
Assess how your health center may implement one or more of the strategies presented on today’s webinar.
List tools that are found in the QI toolbox.

8. Diabetes PREVENTION Overview
Focus on Diabetes
Diabetes PREVENTION Overview

9. Today’s Guest Presenters
Susie King, Diabetes Prevention Coordinator Indiana State Health Department Dr. James Gingerich, CEO Maple City Health Care Center Corianne Vanderkolk, PA-C (CEO) & Megan Crowe (Site Manager) Greene County Health
Carla to introduce speakers

10. Promising Practices from Peers
VIEW THE INTERACTIVE DASHBOARD ON OUR WEBSITE!!!

11. QI Tools What’s in your Quality Toolbox? PDSA Project Charter
Generating Ideas
Defining the Problem
Describing the Process
Identifying Root Causes
Decision-Making
Developing Action Plans
Studying Results
Controlling Processes
Storytelling

12. Plan, Do, Study, Act

13. Generating Ideas
Brainstorming
Affinity Diagram

14. Defining the Problem
Benchmarking
Pareto Chart

15. Describing the Process
Process Flowchart
Spaghetti Diagram

16. Identifying Root Cause
Fishbone Diagram
Five Whys

17. Failure Mode Effects Analysis (FMEA) Prioritization Matrix
Decision-Making
Failure Mode Effects Analysis (FMEA)
Prioritization Matrix

18. Developing Action Plans
Gantt Chart
Responsibility Matrix

19. Studying Results
Run Chart
Control Chart
Control Chart

20. Controlling Processes
Quality Scorecard
Radar (Spider) Chart

21. Storytelling

22. Announcements & Events
Improving Children’s Health: Integrating Dental and Medical Services
Saturday, September 29th, 2018
IQIN Face to Face Meeting
Candace Chitty, Keynote
October 4th, 2018, Indianapolis
Clinical Leadership Conference
Keynote Speaker: Paul Batalden, MD; IHI Founding Board Member October 5, 2018, Indianapolis
Angela