1. FIRO-B The Fundamental Interpersonal Relationships-Behavior
Developed by Will Schutz, Ph.D.

2. P1 S1 B1 P2 S2 B2

3. Personal  Inter-Personal  Team
FIRO-B
Doing the right thing – Effectiveness
Doing things right (more and more) – Efficiency
Peter Drucker
- Manmohan Singh – was an Excellent FM but is not so Effective PM?
Effectiveness
Personal  Inter-Personal  Team
Like Individuals contribute to Team Effectiveness,
Team also contributes to Individuals’ Effectiveness

4. How many Squares do you see? 
FIRO-B
How many Squares do you see? 
We do not always see what others can see due to PERCEPTION BLOCK
By paying attention to others, we can get FRESH INSIGHTS

5. Group Dynamics Instillation of Hope Universality
Imparting of Information
Altruism
Recapitulation of the Primary Family
Socializing Techniques
Imitative Behavior
Interpersonal Learning
Group Cohesiveness
Catharsis
Existential Factors

6. Relationships
How do Medical Residents Develop Effective Relationships?
How do Medical Residents Stress their relationships?
How do Physicians relate to their patients?
What skills are needed to effectively relate to patients?

7. FIRO-B : 3 fundamental IP Needs
Need of Inclusion
Need to establish and maintain relationship
Need for Control
Need to maintain a satisfactory balance of power and influence in relationship
Need for Affection
Need to have close and personal relationship

8. Expressed and Wanted Inclusion Control Affection Expressed Behavior
Expressed Inclusion
Expressed Control
Expressed Affection
Wanted Behavior
Wanted Inclusion
Wanted Control
Wanted Affection

9. Inclusion Expressed Behavior
I make efforts to include other people in my activities and to get them to include me in theirs. I try to belong, to join social groups, and to be with people as much as possible.

10. Inclusion Wanted Behavior
I want other people to include me in their activities and to invite me to belong, even if I do not make an effort to be included.

11. Control Expressed Behavior
I try to exert control and influence over things. I take charge of things and tell other people what to do.

12. Control Wanted Behavior
I want others to control and influence me. I want other people to tell me what to do.

13. Affection Expressed Behavior
I make efforts to become close to people. I express friendly and affectionate feelings and try to be personal and intimate.

14. Affection Wanted Behavior
I want others to express friendly and affectionate feelings toward me and to try to become close to me.

15. Rate Yourself Low Need; Moderate Need; High Need Expressed Inclusion
Wanted (from others) Inclusion
Expressed Control
Wanted (from others) Control
Expressed Affection
Expressed (from others) Affection

16. Self-Assessment
Take the FIRO-B

17. Scores 0-1 are very low scores; the behavior described will be rarely.
2-3 are low scores; the behavior described will not be noticeable characteristic of the person.
4-5 are borderline scores; although not extreme, the person may display a tendency toward the behavior described for the lower (4) or higher (5) scores.

18. Scores Continued
6-7 are high scores; the behavior will be noticeable characteristic of the person.
8-9 are very high scores; the behavior will be strongly characteristic of the person.

19. Build and Maintain Effective Relationships
A person with matched with a person with
High Expressed In High Wanted In
Low Expressed In Low Wanted In
High Expressed Co High Wanted Co
Low Expressed Co Low Wanted Co
High Expressed Aff High Wanted Aff
Low Expressed Aff Low Wanted Aff

20. Seldom do Relationships Match, these would need work
A person with matched with a person with
High Expressed In Low Wanted In
Low Expressed In High Wanted In
High Expressed Co Low Wanted Co
Low Expressed Co High Wanted Co
High Expressed Aff Low Wanted Aff
Low Expressed Aff High Wanted Aff

21. High Expectations 9 Inclusion Control Affection Expressed Behavior
Wanted Behavior 9

22. The Rock Inclusion Control Affection Expressed Behavior
Wanted Behavior

23. Controller 9 Inclusion Control Affection Expressed Behavior9
Wanted Behavior

24. Party Time 9 Inclusion Control Affection Expressed Behavior
Wanted Behavior

25. Johari Window
Thank you

26. Questions?
Thank you