1. Citizens Ebanking Login Process
Step1: You will receive Credential in Pdf on registered id from
Mail format is provided below

2. Step2: Pdf will be password protected
Step2: Pdf will be password protected. To open the PDF use LASTNAME_FIRSTNAME as a logic

3. After entering the password, PDF file will opened as below
Details required for login process

4. Step 4: Go to Citizens bank website and click on Ebanklogin or type www.ctznbank.com.np

5. Step 5: Then following page will appear on your Screen.

6. Step 6: Provide your login ID which has been received in PDF file
Step 6: Provide your login ID which has been received in PDF file. Also provide verification code to proceed.
Then, Click on login.

7. Step7: After you login following page appear.
Provide your Password received on PDF file and click on login.

8. Step 8: After login, term and condition will displayed, click on agree for further processing.
Click here

9. Step 9: After login, you must register the security questions as below:
At least two questions should answered.
Transaction password must enter to register your security questions & answer.
Click on continue
Provide transaction Password
Click here

10. Step 10: Update phrase detail by clicking on any image and must add phrase.

11. Step 11: Now, you must change the sign on password & transaction password as per password policy.

12. For sign on password
In the password section enter the old password given to previously and in new password, enter the new password.
For transaction password
In the password section enter the old password given to previously and in new password, enter the new password.( Example: Haha$12345)
The sign on password should be different from transaction password. (Example: Hoho#54321)
Then click on submit.