1. “This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

2. The following is intended to outline our general product direction
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

4. Terry Olkin Chief Architect, Oracle Collaboration Suite
Greg Doherty
VP, Oracle Collaboration Suite
Oracle Corporation
Terry Olkin Chief Architect, Oracle Collaboration Suite
“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

5. The Future of Collaboration
“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

6. The Past and The Current

7. The Past Paper Files Filing Postage Routing slips Who put what where?
Can it be found again?
Where to go? Who to ask?

8. The Current Inbox overflows Too many attachments
Where can I put them to be secure, but shared with the right people, just the right people?
How can I implement policies on that content?
How can I notify people when there’s something new?

9. The Future

10. Connections
Conversations
Context
Purpose
Content

11. Content - Foundation Purposes Sources
Attracts members by providing immediate value
Socializes new members by implicitly communicating what kinds of topic are appropriate in the community
Serves as a basis for conversation
Motivates members by allowing them to see themselves jointly building the knowledge base
Sources
Documents
Conversations (re-packaged as transcripts)
Audio/Video/Multi-media/Fax

12. Conversation - Transfer
Most effective mode of knowledge transfer
Provides for personal connections
Built-in context
Meaningful conversation needs:
Quality content (what)
Clear purpose (why)
Personal connections (who)
Trust leads to
Challenging ideas and assumptions
Floating unconventional ideas

13. Connections - Lifeblood
Without connections, you have either
A document repository (content)
A chat room (conversation)
Foster relationships and subsequent trust
Connections are made more easily when a community has a clear purpose
The shared purpose reduces barriers to forming connections

14. Context - Framework
Helps members learn more efficiently and effectively
All the attributes, include the history, of the content
The relationships among the content
Adding more content adds more context

15. Purpose - Unification ?
Relates everything that occurs within the community
All the C’s need to reinforce the purpose

16. Algebra of Collaboration
Content
Conversation
Context
Knowledge
Connections
Shared Knowledge

17. Solidifying the Abstract
Content
Documents, Files
Conversations
, IM, Conferencing, Voice
Connections
Groups, Roles, Experts
Context
Workspaces
Work over Time

18. So, What is the Future of Collaboration?
The facilitation of learning through knowledge transfer
Knowledge is the transformation of information via learning
New representations
To make relationships between artifacts more explicit
Relationships establish context
Context is needed for efficient learning

19. The Future… New organizations of content More emphasis on community
More efficient use of time
Visualization of the context
More efficient knowledge building
More emphasis on community
Clear, common purpose facilitates useful conversation
Connections lead to more and higher quality content

20. The Practical Future More automation More intelligence
Integrated workflow
Less manual steps
E.g., automatic filing, automatic relationship bonding
More intelligence
Presence is more central
The system can do the “right thing” based on your current status
Patterns can be discerned so that the system self-tunes to each individuals needs

21. The Practical Future More Unification/Integration Group collaboration
Communication mechanisms blur
The ends of a conversation need not use the same mechanism
Tools disappear in favor of contextual actions
Artifacts of all types can co-exist
Artifacts of all types can be related to one another
Artifacts of all types can be searched together

22. The Practical Future Service-oriented Architecture
Event-oriented Architecture
Security built-in from the ground up
Architected for third-party services
Open, extensible platform
Tighter integration with other desktop applications and operating system
Embeddable and pluggable components

26. Q
&
Q U E S T I O N S
A N S W E R S A

27. Discover Collaboration Suite
See it in the DEMOgrounds
Try it in the Hands-on Lab & Workshops
Use it at the Messaging Centers
collaboow.oracle.com