2. Stu Fox Technology Specialist Microsoft NZ SVR302

3. Agenda Cross Platform Monitoring Service Level Dashboards Visio Connector

5. Supported Platforms 17 Platforms supported at RTM AIX Version 5.3 (Power) Version 6.1 (Power) HP-UX Version 11iv2 (PA-RISC/IA64) Version 11iv3 (PA-RISC/IA64) Red Hat Enterprise Linux Version 4 (x86/x64) Version 5 (x86/x64) Solaris Version 8 (SPARC) Version 9 (SPARC) Version 10 (SPARC/x86) SUSE Linux Enterprise Server Version 9 (x86) Version 10 SP1 (x86/x64)

6. Architecture Overview WS-ManWS-Man CIMOMCIMOM OpsMgr Providers Connector Providers OpsMgrOpsMgrSvcMgrSvcMgr WS-ManWS-ManWS-ManWS-Man OS Resources TEC, OVO Remedy New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality

7. Module Details SSH Daemon Health Service WS-Man Modules SSH Modules SFTP Modules Enumerate Get Invoke Execute Cmd Session Transfer File CIMOM OpenPegasus 2.9 with WS-Management Support CIMOM OpenPegasus 2.9 with WS-Management Support OpsMgr Providers OS Resources WinRM Putty Library New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality WS-Man CIMOM OpsMgr Providers OpsMgrOpsMgr WS-Man OS Resources

8. Unix/Linux Component Overview WS-Man binaries CIMOM binaries RPM/depot/pkg Installer Provider libraries Provider libraries CIMOM daemon OpenPegasus OS Provider CPU Provider Disk Provider Memory Provider Process Provider Network Provider Syslog Provider Logfile Provider Script Provider Ext API Provider File trans Provider New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality WS-Man CIMOM OpsMgr Providers OpsMgrOpsMgr WS-Man OS Resources

9. Ops Mgr Component Overview Modules DLL UI Extension Assemblies Integrated Installer Integrated Installer Management Packs Management Packs OpsMgr Srv/UI Health Service WS-Man Modules SSH Modules SFTP Modules WinRM API New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality WS-Man CIMOM OpsMgr Providers OpsMgrOpsMgr WS-Man OS Resources

10. Management Pack Hierarchy Library Management Pack Microsoft.Unix.LibraryMicrosoft.Linux.LibraryMicrosoft.Linux.SUSE.LibraryMicrosoft.Linux.SLES.10 Unix Object Definitions Data Sources (WSMan/SSH/SFTP) Probe Actions (WSMan/SSH/SFTP) Write Actions (WSMan/SSH/SFTP) Generic Monitors Generic Tasks Linux Object Definitions SUSE Linux Object Definitions SLES 10 Object Definitions Monitors Rules Diagnostics/Recoveries Reports

11. Configuration Import Management Packs Create Run As Accounts Associate Run As Accounts with Run As Profiles Unix Action Account Unix Privileged Account Configure WinRM Authentication Winrm set winrm/config/client/auth @{Basic=true}

12. Configuration

13. Discovery Wizard Built on the Ops Mgr Discovery Wizard Framework Fully integrated into the Ops Mgr Discovery Wizard

14. Discovery Wizard – Phase 1 IP Address DNS Name IP Range Agent Installed? Supported Version? Signed?Signed? Sign Cert

15. Discovery Wizard – Phase 2 Agent Installed? Insert in DB Agent Supported? Deploy Package Install/Upgrade Package Sign Cert/Validate Installation

16. Discovery Wizard

17. Logfile Monitoring SU Command Execution Root login failures Critical authentication errors Breakin attempts SSH authentication failures Successful login to root

18. Health State/Service Monitoring

19. Management Pack Templates LogFile Monitoring Monitor for events in any logfile Target a single computer or group of computers Choose RegEx Filter Test Expression Service Monitoring Monitor any service, daemon or process Target a single computer or group of computers

20. Management Pack Templates

21. Uninstalling Unix/Linux Agents

22. Troubleshooting Test WS-Man & CIM Remotely winrm enumerate http://schemas.microsoft.com/wbem/wscim/1/cim - schema/2/SCX_OperatingSystem?__cimnamespace =root/scx -auth:basic - remote:https:// :1270 -username:root - password: -skipCAcheck -skipCNcheck - encoding:utf-8 Test WS-MAN & CIM Locally /opt/microsoft/scx/bin/tools/scxcimcli -n root/scx ei SCX_OperatingSystem

23. Troubleshooting Whats the agent doing? /opt/microsoft/scx/bin/tools/scxadmin -status [all|cimom|provider] Change the agent state /opt/microsoft/scx/bin/tools/scxadmin -stop [all|cimom|provider] /opt/microsoft/scx/bin/tools/scxadmin -start [all|cimom|provider] /opt/microsoft/scx/bin/tools/scxadmin -restart [all|cimom|provider]

24. Troubleshooting Logging /opt/microsoft/scx/bin/tools/scxadmin -log-set [all|cimom|provider] {verbose | intermediate | errors} Logs go to /var/opt/microsoft/scx/log

25. Partners Bridgeways Quest Veeam

27. Service Level Dashboard for System Center Operations Manager 2007

28. Use Dashboard to Operate your Business! Dashboard is tightly integrated with Operations Manager 2007 R2 Plug into your System Center solutions Easy to customize for LOB Applications Reduces IT service costs

29. Whats in Service Level Dashboard 2.0? Service Level Dashboard (SLD) Site Template SLD Web Parts Administrator Parameters User Parameters Service Levels (Application / Group) Target Instance Service Level Objectives Service Level Objective Trends SLD v2 Management Pack SQL Stored Procedures Setup / Deploy

31. Web Part: User Parameters User can change the default parameters and the dashboard reflects the changes.

32. Web Part: Service Levels Lists all selected service levels Red/Green color indicates service level compliance status. Default view is sorted in alphabetical order Maximum 6 service level lists per site

33. Web Part: Target Instance List of instances of the selected Service Level Default view will display worst performing instance on the top.

34. Web Part: Service Level Objectives Lists all service level objectives for the selected service level instance Default view will display worst service level objective on the top.

35. Web Part: Service Level Objective History Graph is generated based on Dashboard Time Period parameter. Default view will display worst service level objective.

36. Web Part: Administrator Parameters Administrators will create new sites and set the default parameters for the dashboard. Non Admin Users cannot access this web part

37. Setup Welcome Screen Brief description about SLD EULA Screen Must accept EULA (only available in en-US) Pre-requisites check Validates existence of.NET Framework 3.5 User specified location and other parameters Verify User Input and Complete Installation Pre-requisites Operations Manager 2007 R2 including reporting component WSS 3.0 SP2 installed and Configured.Net framework 3.5 Internet Explorer 6.0 or later

38. 1 Identify Business Critical Applications and define service level goals using Service Level Tracking feature 2 Import Service Level Dashboard Management Pack 3 Install Service Level Dashboard V2.0 4 Configure Service Level Dashboard V2.0 5 View Dashboard

39. Service Level Dashboards

41. The Visio Connector Connect live System Center data to Visio diagrams Requirements Visio Professional 2007.NET framework 3.5 SP1 Visual Studio Tools for Office System 3.0 Office 2007 Primary Interop Assemblies Windows Installer 3.1+ OpsMgr 2007 R2 Console

42. Configuring Install Operations Manager – Configure Data Source

43. Visio Connector

45. www.microsoft.com/teched Sessions On-Demand & Community http://microsoft.com/technet Resources for IT Professionals http://microsoft.com/msdn Resources for Developers www.microsoft.com/learning Microsoft Certification & Training Resources Resources

46. Track Resources http://xplatproviders.codeplex.com/ Management Pack University: http://74.52.12.162/~microsft/conference_agenda.php?cid=19 http://74.52.12.162/~microsft/conference_agenda.php?cid=19

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48. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.