1. Information Management and Technology Department Management Structure Part 1
(July 2016)
Jayne Black - Chief Operation Officer and Deputy CEO
Deputy IT Services Manager - Vacant
Stephen Roach
Community IT Services Manager
Shanaz Sohal
IMT Project Manager
IM&T ENGINEERING
Monday Eson –IT Engineer
IT Engineer
IT Stores Manager
IM &T Engineering
IT Engineer / Help desk
Tony Varney Head IM&T
Deputy Head IM&T - Vacant
IT Director Jon Davies
Sue Pringle Application Support Team Manager
Peter Norris Test and Release Manager
Part 2
Department phone number
Makeba Nash Informatics Nurse Lead

2. Sue Pringle Application Support Team Manager
Information Management and Technology Department Management Structure Part 2 – Application Support
(July 2016)
APPLICATION MANAGERS
Andy Widdowson
Janet Ray Dean Smith Minna Sellman Sanjay Vaidya
REGISTRATION AUTHORITY
Registration Authority Manager
APPLICATIONS SUPPORT TEAM
AST Administrator AST Administrator AST Administrator AST Administrator
APPLICATIONS TRAINING
AST - ICT Training and Development Manager
APPLICATION SUPPORT HELP DESK
Help Desk Support Officer
Help Desk Support Officer Help Desk Support Officer Help Desk Support Officer Help Desk Support Officer Help Desk Support Officer
Sue Pringle Application Support Team Manager
AST - IT Trainer AST - IT Trainer
Help Desk Manager
RA Agent

3. Information Management and Technology Department Core functions
(July 2016)
APPLICATIONS SUPPORT AND ADMINSTRATION
There are over 100 different types of administrative and clinical applications in use across the Trust. A number of applications are technically set up and run on the Trust Network. Others such as CRS Millennium, Infoflex, SunQuest ICE, EPEX, JAC etc are supported daily by the applications team.
REGISTRATION AUTHORITY
Access to the majority of clinical applications is administered using the national smart card system.
MAJOR PROJECTS AND PROGRAMMES
The major projects and programmes teams are virtual teams made up of members of the department dealing with large rollout projects. Examples of these projects would be CRS Millennium phase 1 and phase 2.
IM&T ENGINEERING
The engineering support team work with the Trust IT help desk is the resolution of technical issues logged by staff with the help desk. They also support the major projects and programmes with the rollout of software and hardware.
APPLICATION SUPPORT HELP DESK
The Trust has a Monday to Friday Help Desk in operation. The help desk hours of operation are 8am to 5pm. Out of hours support is provided by the on call engineer who can be contacted directly via the switch board.
APPLICATIONS TRAINING
The application support training team provides application based training for the community Epex application and CRS Millennium. They run a weekly programme of training.