1. Experience from Statistical Office of Montenegro – MONSTAT
Assistance to Western Balkan countries for improvements in the area of “Dissemination” for Western Balkan countries
Experience from Statistical Office of Montenegro – MONSTAT

2. Aim of the assistance of Western Balkan countries in the area of dissemination
Sharing the experiences and knowledge of specialists of Statistical Office of Estonia
The assistance is divided into two main groups of topics:
the policy of dissemination of statistics
the different possibilities (tools) of implementing of dissemination policy

3. Duration of the project
18 months
Start of action:
End of action:

4. Project “Dissemination” Expected results I
RECOMMENDATIONS WRITTEN BY MEMBERS OF ESTONIAN CONSULTING GROUP FOR EACH COUNTRY
DRAFT CONCEPT OF UPDATED DISSEMINATION POLICY WRITTEN BY PARTICIPANTS FROM EACH COUNTRY
Draft concept of updated dissemination policy written by participants of WBC
Clear guidelines for dissemination policy
Guidelines for drafting statistical products and services for different customer segments
Guidelines for pricing policy

5. Project “Dissemination” Expected results II
Evaluation of the assistance as whole project
by specialists from each WB country
by specialists from Estonia
Setting up future plans for each WB country
Conclusions and content of Final Report
Final Report
written by Estonian specialists based on cooperation with specialists from WBC

6. Project “Dissemination” Activities - I
February – March 2006
Project Manager visited each country
mapping current situation in each country
needs for training, problems, technical possibilities
May 2006
Visit of two Consultation groups from Estonia
presentations to the two groups of countries in Zagreb (Croatia, Bosnia and Herzegovina) and in Skopje (FYR Macedonia, Serbia and Montenegro, Kosovo and Albania)
Dissemination Policy Group
Technical Tools Group

7. Project “Dissemination” Activities - April 2006 - 1
Dissemination Policy Group
The policy of dissemination of statistics
Marketing of statistics, customer segments, types of products, pricing policy
Publishing of statistical information
Statistical publications
User surveys
Statistical library and e-catalogue
Customer Relationship Management (CRM)
Orders for statistical information
Public relations
Internal communication

8. Project “Dissemination” Activities - April 2006 - 2
Technical Tools Group
Statistical Database on the Internet
Dissemination of statistical metadata on the Internet
Web site
Spatial data analyses and visualisation of statistical data using GIS tools
Thematic mapping
Regional statistics and publications

9. Project “Dissemination” Timetable of activities - II
October 2006
study visit of WBC to Estonia
workshops and discussions on selected topics with specialists from Estonia
mapping the future activities
January-March 2007
work at home in Estonia and in WBC
writing recommendations by Estonian specialists for each WBC
writing draft concept of dissemination policy by WBC specialists
February-March 2007
Final evaluation meeting in Estonia
Evaluation of the whole project by specialists from each WB country and by specialists from Estonia
Setting up future plans for each WB country
Conclusions and content of Final Report

10. Experiences from Montenegro - I
PARTICIPATION IN ACTIVITIES
March Study visit of Project Manager to Serbia and Montenegro for mapping current situation in each country – 3 persons
May Visit of two Consultation groups from Estonia - none
Participation cancelled due to participant’s family problems
October Study visit of Western Balkan countries – 2 persons

11. Experiences from Montenegro - II
PREPARATION WORK
list of needs by topics to be discussed during the workshops submitted

12. Experiences from Montenegro – II PRIORITIES
Issues to be improved:
Dissemination in general – all aspects of dissemination;
Statistical publications (types, concepts, procedures, staff, IT sources, content development);
Internet publications and Web site;
Marketing in statistics;
Public and media relations;
Internal communication and communication with users (user survey);
Library and archive organization and functioning.
Problems that MONSTAT encounters:
Lack of knowledge from this area;
Insufficient number of employees (we need to form separate department with the staff trained for this kind of work);
Technological backwardness comparing to developed countries.

13. THANK YOUR FOR YOUR ATTENTION