1. The Consumer Protection Act, 1986
- World wide movement
I. Consumerism [Capitalism, Socialism, Communism]
- New Procedural Remdy
- Good Act
II. Complaint Unfair Trade Practice
defects/deficiency in goods/
services
Price - excess
- Consumer - Goods - Not for commercial purpose (livelihood - self employment)
III. Central Consumer Protection Council
State -" "- -"-

2. IV. Forums - Consumer Disputes Redressal Forum
District State National
DJ+Woman+Business Appeal Appeal
20 Lakhs 20 Lakhs to 1 Crore Above 1 Crore
O. P. resides/business even for execution or sent it to
Powers of Court 2 years Imprisonment 1 month - 3 years
S.C. from N.C.