1. Overview of Case Management Process
Module 2
Overview of Case Management Process
2.1.2

2. Learning Objectives
2.1.4

3. Agenda
3.0.3

4. The Case Management Process
Unit 2.1
The Case Management Process
2.1.3

5. Learning Objectives
2.1.4

6. Explore the What ~ does a Case Manager do?
2.1.5

7. Safety Methodology Flowchart
2.1.6

8. Safety Methodology Flowchart
2.1.7

9. Safety Methodology Flowchart
2.1.8

10. Safety Methodology Flowchart
2.1.9

11. Safety Methodology Flowchart
2.1.10

12. Exploring “How” ~ Intervention Stages
2.1.11

14. Seven Professional Practices
Engage
Partner
Gather Information
Assess & Understand Information
Plan for Child Safety
Plan for Family Change
Monitor & Adapt Case Plans
2.1.13

15. Laws and Rules for the Case Manager
2.1.13

16. DCF Operating Procedures Florida Child Welfare Practice Handbook
2.1.14

17. Knowledge Assessment

18. Which of the following is part of the Exploration process in case management?
Providing an explanation of the role of the case manager.
Identifying services and outcomes to ensure child safety.
Determining how families function in relationship to danger threats.
Evaluating progress made toward achieving goals within a family.
2.1.16
Answer: C

19. What is the first step of Family Centered Practice?
Assess and understand.
Plan for child.
Plan for the family.
Engage.
Answer: D

20. Case managers are responsible for which of the following?
Monitoring on-going safety plans.
Removing an unsafe child from the home.
Completing the initial FFA.
Closing an investigation for no findings.
Answer: A