1. Co-operative Group Limited
Retail
Business challenge
HR processes at Co-op had become complex and time-consuming, with business units operating in different ways. How could Co-op simplify and streamline HR to release employee time to serve members and customers?
Transformation
The Co-op is on a journey to empower its colleagues to serve its members and customers better. Part of the transformation is to standardize and create easier HR processes based on Oracle HCM Cloud solutions, implemented by IBM® Global Business Services®.
“The combination of Oracle HCM Cloud and IBM Global Business Services contributes directly to our ongoing recovery and growth.”
—Ioannis Boutaris, HR Technology Manager, the Co-op
Co-operative Group Limited
Simplified HR processes lead to happier colleagues, and to better customer and member service
Solution components
IBM® Global Business Services®
IBM Watson®
Oracle HCM Cloud
Oracle Platform as a Service
Oracle Taleo Performance Management
Oracle Taleo Recruiting Cloud Service
PeopleSoft HR Helpdesk v 9.2
Business benefits:
Standardized
company-wide HR processes will make it easier for teams to manage issues
Frees up
valuable time for colleagues to spend with customers and members
Cuts
costs with streamlined processes and by refocusing the HR operating model
Client Name
Co-operative Group Limited
Company Background
The Co-op is one of the world’s largest consumer co-operatives, with interests across food, funerals, insurance, electrical and legal services, and has a clear purpose of championing a better way of doing business for you and your communities. Owned by millions of UK consumers, the Co-op operates a total of 3,750 outlets, with more than 70,000 employees and an annual turnover of over £9 billion.
Business challenge
HR processes at Co-op had become complex and time-consuming, with business units operating in different ways. How could Co-op simplify and streamline HR to release time to serve members and customers?
The benefit
Standardized company-wide processes are reducing complexity and making it easier and faster for teams to manage HR issues, releasing precious time to spend with Co-op members and customers.
Pull Quote
“The combination of Oracle HCM Cloud and IBM Global Business Services contributes directly to our ongoing recovery and growth.”
—Ioannis Boutaris, HR Technology Manager, the Co-op
Solution components
IBM® Global Business Services®
IBM Watson®
Oracle HCM Cloud – Core HR V 11
Oracle HCM Cloud – Payroll, Absence, benefits
Oracle HCM Cloud – Performance, Goal Management, Talent Management and Succession Management
Oracle HCM Cloud – Taleo Recruitment & Onboarding
Oracle Platform as a Service
Oracle Taleo Performance Management
Oracle Taleo Recruiting Cloud Service
PeopleSoft HR Helpdesk v 9.2
Case study Link
The Co-op is one of the world’s largest consumer co-operatives, with interests across food, funerals, insurance, electrical and legal services, and has a clear purpose of championing a better way of doing business for you and your communities. Owned by millions of UK consumers, The Co-op operates a total of 3,750 outlets, with more than 70,000 employees and an annual turnover of over £9 billion.
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