1. Single Window Implementation and Beyond
EDICOM 2013
29 November 2013
Ho Chi Minh, Viet Nam
Sangwon Lim
Trade and Investment Division
United Nations ESCAP

2. What is Single Window
“A facility that allows parties involved in trade and
transport to lodge standardized information and
documents with a single entry point to fulfill all
import, export, and transit-related regulatory
requirements. If information is electronic, then
individual data should only be submitted once.”
Forwarder
Customs
Shipper
A Single Window is a one-stop facility to exchange information between traders and government, thereby reducing the complexity, time and costs involved in international trade.
A Single Window enables:
1. Lodging standardized information and documents with a single entry point only once.
2. Sharing information among government agencies.
3. Providing coordinated controls and inspections of various government authorities.
4. Allowing payment of duties and other charges, and
5. Providing a single source of trade related government information.
A Single Window does not have to be electronic, but an electronic Single Window can allows traders to submit data only once and further improve efficiency.
Single
Window
Exporter
Importer
Chamber
Inspection
Source: UNECE Rec. 33, APEC Report

3. Why Single Window FROM TO PORT CUSTOMS WHARFINGER CUSTOMS BROKER
CARRIER
HAULIER
PORT AUTHORITY
CONSIGNEE
LINE AGENT
CONSIGNOR
OGA

4. Benefits of Single Window
Government
Traders
Effective & Efficient
Deployment of
Resources
Cutting Costs
through
Reducing Delays
Correct
Revenue
Yield
Faster
Clearance &
Release
Single
Window
Improved
Trader
Compliance
Predictable
Application and
Explanation of Rules
Implementing a Single Window can bring significant benefits to both government and traders as you can see in the slide.
1. After introducing the SW in Singapore, the time to process trade documents was reduced from 4 days to 15 minutes.
2. Thailand has implemented a number of trade facilitation measures such as procedural reforms and customs modernization as groundwork for SW development. These measures have eliminated redundant processes and reduced the number of days for export from 24 days (in 2006) to 14 days (in 2009).
3. In Hong Kong, China annual savings from the automated information transaction system are estimated at HK$1.3 billion.
4. The total savings for the business community from the use of the uTradeHub, which provides an automated information transaction system in the Republic of Korea, estimate to be 1 billion and million USD.
Enhanced
Security
Effective & Efficient
Deployment of
Resources
Increased
Integrity &
Transparency
Increased
Transparency

5. Critical Factors in Single Window Implementation
Stakeholder
Coordination
Legal
Framework
Political
Will
(Mandate)
Business
Model
Technical
Issues

6. Major Gaps in Single Window Implementation : Regional Experience
Political
Commitment
Interagency
Coordination
Planning
Technical
Issues
Legal
Framework
Change
Management

7. Inter-gov. Coordination
Beyond Single Window
Political
Will
Technical
Issues
Business
Model
Stakeholder
Coordination
Legal
Framework
Common Int’l
Standard
Capacity
Gaps
Border
Inter-gov. Coordination
Stakeholder
Coordination
Public/Private
Cooperation
Technical
Issues
Legal
Framework
Political
Will
Business
Model

8. Regional Network for Support
Capacity
Building
Research
&
Analysis
Tools and Guides
Development
Regional
Advisory
Service
Knowledge
Sharing

9. Thank you