1. Computer Services
Business challenge
To drive digital transformation, banks need their apps and services to offer a seamless user experience. Asking customers to navigate a complex log-in process can be a significant barrier to digital adoption.
Transformation
FacePhi has developed Selphi, a service available on IBM® Cloud™, which uses facial recognition of customer photos to authenticate banking customers without needing to prompt them for passwords.
“Only IBM seemed to be able to deliver the full package: a flexible, affordable, stable cloud platform, combined with first-class support, technical expertise, and a brand that our clients trust.”
—Jorge Sanz, Business Director, FacePhi
Business benefits:
<1 second
to authenticate a user during the online banking login process
75%
faster onboarding for new banking clients with an agile cloud architecture
Instant
scalability as banks roll out the Selphi service to new customers
FacePhi
Provides fast, secure authentication for banking with cloud-based visual recognition services
Solution components
IBM® Cloud™ Virtual Servers
Client Name
FacePhi
Company Background
Founded in 2012 and based in Alicante, Spain, FacePhi is a global leader in facial recognition technology, and creator of the revolutionary Selphi visual authentication platform. The company specializes in solutions for the financial sector and is committed to helping banks around the world save money, attract clients, and build loyalty, while never compromising on data security.
Business challenge
To drive digital transformation, banks need their apps and services to offer a seamless user experience. Asking customers to navigate a complex log-in process can be a significant barrier to digital adoption.
The benefit
Less than one second to authenticate a user during the login process; 75 percent faster onboarding for new banking clients; instant scalability as banks roll out the Selphi service to new customers.
Pull Quote
“Only IBM seemed to be able to deliver the full package: a flexible, affordable, stable cloud platform, combined with first-class support, technical expertise, and a brand that our clients trust.”
—Jorge Sanz, Business Director, FacePhi
Solution components
IBM® Cloud™ Virtual Servers
Case study Link
Founded in 2012 and based in Alicante, Spain, FacePhi is a global leader in facial recognition technology, and creator of the revolutionary Selphi visual authentication platform. The company specializes in solutions for the financial sector and is committed to helping banks around the world save money, attract clients, and build loyalty, while never compromising on data security.
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