1. Coaching Guide To Better Decisions On Life’s Priorities
*The Know System™
Coaching Guide
To Better Decisions On Life’s Priorities
* The Isle Of Knowledge

2. Coaching to Improve Performance
What is your coaching model for accelerating performance?
How do you stimulate decisions making?
Companion materials
Order the Isle of Knowledge book at OrlandoCeaser.com or amazon.com
Order the Participant’s and Facilitator’s Guide for greater perspective on the decision making model

3. Also available in a Participant's and Facilitator’s Guide to maximize the content

4. What you will give them
What you will charge

5. Coaching premise People ask how they can do what you do
People ask if you can help them reach their dreams or keep their promises, i.e. , realize their potential
People asked for advice, but did not take notes
Principle of the slight edge – incremental change
Develop an action guide, blue print

6. Pre-Coaching Form Who are you? What is important to you?
What are your dreams?
How badly do you want to achieve them?
How do you feel about yourself?
What changes would you like to make?
How do you use your time?

7. Pre – coaching form
How do you keep up with matters requiring your attention?
Who do you listen to?
What qualities do you look for in a coach or a mentor?
Who wants you to succeed?
When do you do your best thinking?

8. A Coaching Model A simple system is needed Results
Consistent steps to a decision
Simple and easy to remember
Structure to our thinking
Quickly assess available information
Results
Improve quality of our actions
Easy to teach to others

9. The KNOW System™ KNOW System™ Exercise
Solicit words found within the word KNOW
Ask the group or individual for decisions they have to make or made recently – out loud or on paper
Solicit the principles aloud or ask them to write them it on paper
Apply the principles to an aspect of the decision

10. KNOW
KNOW NOW NO WON OK KO
ON OWN OW WOK WONK

11. The Know System™
Copyright ©2009 Orlando Ceaser

12. KNOW A data and information gathering exercise
Research each individual, situation or problem from all angles
Who, What, When Where, Why & How
Know versus Need to Know
Current State versus Desired Outcome

13. KNOW Goals: What do you want out of life, career, family, personally?
What are you willing to risk to reach your goal?
Conduct a SWOT analysis (strengths, weaknesses, opportunities & threats? How do we know this to be true?
What do you know about yourself?
JoHari Window – look upon online or in my book Unlock Your Leadership Greatness
What motivates you?

14. NOW
What are you doing now? Are your priorities in order? Are you doing the most important?
Are they in line with your objectives?
Are your actions the appropriate actions for each moment and situation?
What can be done now, later or never?
What is the current state?

15. NO There are things you should say no to?
There are distractions and lower priorities that want your time
No = Not Now – a matter of timing
You can’t be all things for all people.
Your No should mean No and your yes should mean yes.
The growth occurs when challenged. Iron sharpens iron. The sale begins when the customer says No
Sometimes No is “an” answer, not “the” answer
Where have you complicated things by saying yes
when you should have said No?
Where are we honoring or not honoring our word?

16. WON A vision of success and the goal The value of winning
Everyone loves a winner
Winning builds confidence – energizes – builds self - esteem
Win / Win objective
Expand the Winner’s Circle
Help others win

17. OK If you are only OK, what is the reason?
OK, like good, according to Jim Collins is the enemy of excellence
Maybe you are not committed, your heart isn’t in it and you need to make a change
You deserve more, to be fulfilled
You deserve to be fully activated, to be ON
OK is only suitable as a checklist

18. ON What are your hot buttons? What turns you on and excites you?
You owe it to yourself to be on fire, on message, on guard, on point and on target?
You are better, more energized when you are on?
When you are on, in a zone, giving your best, you are explosive and loving it.
Where are you on target with your thoughts, actions,
and positions?
Which customer do you want to please, key problems to solve and questions to answer?
Are there gaps in your consistency or interruption of service?

19. OWN Whatever you do, you have to own it Willingness to do the work
Priority poem
When you own something you have a different perspective, a different level of commitment
With ownership comes accountability

20. WOK
Occasionally, stir things up, disruption, muscle confusion & comfort zone
Challenge the status quo
Revisit often and update as needed
Is it still working for you?
Could you benefit from new information, ideas and technology?
Because you have always done it that way does not mean it has to stay that way

21. WONK 2 definitions Difficult to deal with person
Someone too narrow in their focus – value and peril of specialization

22. OW Natural discomfort from growth, change or something new
Pain associated with doing the thing wrong (technique) or doing the wrong thing (selection)
Pain points, pain tolerance and threshold
Things did not go as planned – set-back

23. Self Coaching Form - Lessons from the Isle of Knowledge
Examples where TKS can work for you
Handouts from the Appendix
SWOT Analysis Forms
Data on the JoHari Window
Web-site on Leadership Styles

24. *The KNOW System™ Action Plan
Determine a problem or situation that requires a plan or a decision from you to reach your goals
Select the key words that you wish to apply to this plan or decision
Develop key steps / actions you will pursue
Provide a date for completion
Determine who will hold you accountable
Discuss your decision in a small group
Ask for volunteers from each group to present
* Reprinted from The Isle of Knowledge by Orlando Ceaser