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Communicating
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Use this Master Student Map to ask yourself,
WHY? Your communication skills are as important to your success as your technical skills. WHAT? Power Process: Employ your word Communication creates our world Keeping the channels open Choosing to listen Choosing to speak Five ways to say “I” Communicating with you boss Three phases of effective writing Writing for the workplace Making presentations Master Student: Cesar Chavez HOW? Make and keep agreements as a tool to create your future Listen in a way that contributes to other people Speak and write in ways that win acceptance for my ideas WHAT IF? ...you could consistently create the kind of relationships that you’ve always wanted?
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Employ Your Word Video: In Show Mode click image above
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Ladder of powerful speaking
Employ Your Word Ladder of powerful speaking Promise Passion Preference Possibility Obligation
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Employ Your Word Video: In Show Mode click image above
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Communicating creates our world
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Communication – Keeping the Channels Open
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Choosing to LISTEN Nonverbal listening Verbal listening Be quiet
Maintain eye contact Display openness Send acknowledgments Release distractions Suspend judgments Be willing to look for value in any idea Keep listening for answers Verbal listening Choose when to speak Feedback meaning Notice verbal and nonverbal messages Listen for requests and intentions Allow emotion Be careful with questions and advice Take care of yourself Stay open to the adventure of listening
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Choosing to SPEAK Replace “you” messages with “I”
Questions are not always questions Choose your nonverbal messages Notice barriers Speak candidly Offer “feedforward” Speak up
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5 WAYS to say ‘I’ Observations Feelings Wants Thoughts Intentions
Video: In Show Mode click image above
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Communicating with your boss
Minimize surprise with regular communication Observe the chain of command Before you approach your boss… While speaking to your boss… Communicate with a difficult boss
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Three phases of effective writing
1. Getting ready to write schedule and list tasks choose a topic write a thesis statement consider your purpose do initial research outline do in-depth research
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Three phases of effective writing
2. Writing a first draft gather notes and outline ease into it first drafts are not for keeps speak it use free writing make writing a habit respect your deep mind get physical
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Three phases of effective writing
3. Revising your draft plan 2-3 revisions cut paste fix prepare proof
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Writing for the workplace
Get to the point Answer key questions Make it clean how you want readers to respond Let the text breathe Write for online audiences Write s that get results
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Making presentations Phase 1: Preparing Start from passion
Consider a process speech Analyze audience Organize presentation Write introduction Write main body Write conclusion Create speaking notes Create supporting visuals Overcome fear Practice presentation 16
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Making presentations Phase 2: Delivering Dress for the occasion
Project your voice Maintain eye contact Notice your nonverbal communication Notice time Pause when appropriate Have fun Phase 3: Reflecting 17
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