1. Special CFS Open House
11 April 2007

2. Open House: Agenda Equipment Management Customer Service Results
Employment Verification Form – I9
BruinBuy Java Updates
Procurement Card Receipts Collection
General Accounting Updates
BUS 79 Policy
New Travel Direct Billing System and Charge Card
Accounts Payable Topics
Q & A Session
Closing

3. Accounts Payable Topics
Welcome
AP Customer Service
Payment Status
Change Orders
On The Horizon

4. AP Customer Service Team
Telephone Hours
10:00 am – 12:00 pm
2:00 pm – 4:00 pm
Team dedicated to answering the phones
Accounts Payable and PAC Help Desk

5. Frequently Asked Questions
What is the status of an invoice or reimbursement?
How do I process a change order?
How do I resolve my H and I invoices?
Why do you need original invoices?

6. FAQ: What is the status of my…..?
Check the ORD in BruinBuy or PAC
Refer vendors to the self service website
Check your queue for any information
Check to see what day AP is processing
Check the “H and I” reports

7. FAQ: How do I process a change order?
See instructions on AP website
Refer to online training guides
Attend an update workshop
Attend a monthly open house
Register for a training class

8. FAQ: How do I resolve my “I” invoices?
How do I prevent invoices from going on “I”?
Provide detailed information in the order
Submit original documents when required
Provide detailed business justification
Make sure you are in compliance with policies
Remember to post your orders
Check your queues daily

9. FAQs
If you notice that a certain type of transaction always goes on “I” status:
Attend an update workshop
Attend a monthly open house
Register for a training class

10. On The Horizon AP website - “The UCLA Portal”
W-9 requirement for vendor setups
BruinBuy Java Update Classes
Policy and procedure information included in BruinBuy class
AP telephone directory by functional area