1. Teaming Class 2 Notes – Sections 2 & 3
CSC 492 – Senior Design – Spring 2019
Ms. Margaret Heil Director Dr. Jamie Jennings Technical Advisor, Section 2 Mr. Abhishek Pandey TA, Section 2 Dr. Jason King Technical Advisor, Section 3 Ms. Sarah Elder TA, Section 3

2. Class 2 Topics & Activities
Teaming Exercise
Meetings: Agendas & Minutes
Ground Rules
Team Roles
Leadership

3. Team Exercise

4. Team
“A Team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.”
The Wisdom of Teams, Creating the High-Performance Organization
Katzenbach & Smith, 1993

5. Sponsor Meeting Prep

6. Team Meetings
Guided by an agenda
Purposeful
Recorded using minutes

7. Agenda Best when distributed prior to meeting Helps team members to:
Prepare
Control
Maintain focus
Sample agenda on course website

8. Agenda Contains information about the meeting: When Where
Begin – end time
Purpose & topics
Who will talk about what
Time allotted for each topic
Extra materials

9. Meeting Details Provide an agenda before meeting
Know and state the purpose of meeting
Determine and state desired outcome of meeting
Define time limits
Plan on time for consensus-building
Assign a recorder to write and distribute minutes

10. Meeting Details Assign tasks Leave time to evaluate the meeting
Plan agenda for the next meeting

11. Meeting Minutes Record of team discussions & decisions
Record of task assignments & assignees
Used as a communication tool
Sample on course website

12. Sponsor Meeting Action Items
Research sponsor & problem
Formulate questions
Prepare agenda – send rough draft to Ms. Heil (mrh)
Don't forget introductions
Clarify resources needed
Explore requirements
Ask the questions!
Appoint a recorder

13. Ground Rules: A Common Work Approach
Guidelines Agreed Upon by Entire Team
Used to Manage Decision Making & Conflicts
Dynamic
Define Roles
Post Electronically
Review Often at Meetings

14. Sample Ground Rules 1. Prepare Agendas for Each Meeting.
2. Be on Time.
3. Be Open to What Other Team Members Have to Say.
4. Support Participation from All.
5. Take Minutes - Rotate Responsibility.
6. Follow Agenda.
7. When Conflicts Arise, Follow These Rules:
- Acknowledge that a problem exists.
- Examine problem.
- Explore alternatives.
- Decide on most appropriate alternative.

15. Team Roles - Team Software Process
Team Leader
Development Manager
Planning Manager
Quality/Process Manager
Support Manager

16. Team Roles - Technical Function
Coordinator of
Requirements Analysis
Design
Implementation
Testing & Usability
Documentation

17. Team Roles - Generic Managerial
Rotate Throughout Semester, If Possible
Team Leader [Information Technology (I/T) Lead]
Team Facilitator
Team Member

18. Team Leader/Facilitator
Conducts Team Meetings
Encourages Participation by All Team Members
Ensures That Meeting Minutes are Taken
Leads Team in Decision Making Processes
Keeps Team Focused on Purpose or Task
Ensures Project File Maintenance

19. Team Leader/Facilitator, Continued
Resolves Conflicts per Ground Rules
Clarifies & Summarizes Key Points of Meetings
Combines Ideas of Team Members to Help Reach Consensus
Sometimes Makes Final Decision
Updates Task Plan

20. Team Member Participates in Meetings & Decisions
Makes Suggestions
Clarifies Ideas
Freely Asks for Clarification
Helps to Establish & Follow Ground Rules
Completes Tasks
Prepares Presentations & Reports
Records Minutes
Evaluates Team Meetings