2. Bridging Workforce & Aging A Coordinated & Collaborative Partnership
December 11, 2018
Bridging Workforce & Aging A Coordinated & Collaborative Partnership
SCSEP Virtual Conference 2018

3. Working for the Greater Good Older Workers
and the Integrated Workforce System

4. Office of Workforce Investment, Employment and Training Administration
LaMia Chapman
Unit Chief
Older Workers Unit
Office of Workforce Investment, Employment and Training Administration

5. Steve Rietzke Division Chief
National Programs, Tools, and Technical Assistance
Office of Workforce Investment, Employment and Training Administration

6. Older Workers
Essential Members of the Workforce

7. Older Workers Facts
By million workers will be over age 55, with 13 million over age 65
40% of people age 55 and older actively sought work in 2014
Businesses rank older workers high on loyalty, dependability, and mission focus

8. Many older workers were employed across many types of occupation in Which occupation ranked highest?
Natural resources, construction, and maintenance
Examples: agricultural workers or carpenters
Management and professional
Examples: social service assistants or human resource workers
Production and transportation
Examples: taxi drivers or welders
Sales and office
Examples: salespeople or receptionists
Service
Examples: janitors or childcare workers

9. Top Occupation Groups for Older Workers

10. The Office of Workforce Investment The Workforce System & SCSEP

11. Office of Workforce Investment “Mission”
OWI implements an integrated national workforce investment system (the One-Stop system)
Workforce system supports economic growth and provides workers with information, advice, job search assistance, supportive services, and training needed to get and keep good jobs.
OWI and the workforce system also help employers find and hire skilled workers
OWI provides oversight of governance and service delivery for programs delivered through the workforce system
The workforce system is funded through the Workforce Innovation and Opportunity Act (WIOA)

12. An Integrated Workforce System “Vision”
Workforce system strives to be quality-focused, employer-driven, customer-centered, and tailored to meet the needs of regional economies
Designed to increase access to services individuals need to succeed in the labor market, particularly those with barriers to employment
Aligns workforce development, education, and economic development programs with regional strategies to provide a comprehensive, accessible and high-quality workforce development system

13. SCSEP Alignment with OWI Mission & the Workforce System
SCSEP is a required partner of the workforce system
OWI’s Division of National Programs, Tools, and Technical Assistance administers SCSEP
SCSEP is the only federally funded employment and training program designed for older adults specifically for those with barriers to employment
SCSEP contributes to OWI’s mission by providing employment and training opportunities to older workers

14. What is the Public Workforce System?
System private industries use to manage their workforce
Network of federal, state and local offices that supports economic expansion & develops workforce talent
System that federal human resources offices use
System administered by U.S. Department of Workforce Systems

15. Workforce Partnerships
WIOA requires more coordination and collaboration between the one-stop system and required partners than the Workforce Investment Act
Management of the workforce system is shared responsibility of states, local boards, elected officials, core WIOA partners, required partners like SCSEP, and one-stop operators
Partners work together by developing state, regional, and local plans; developing local Memoranda of Understanding (MOUs); and delivering services through the one-stop centers

16. WIOA Core Program Partners
WIOA Title I (DoL)
Adult Education and Literacy Act Programs (DoEd)
Wagner-Peyser Act Employment Services (DoL)
Rehabilitation Act Title I Programs (DoED)

17. WIOA Required Partners
- WIOA Title I - Wagner –Peyser - SCSEP - TAA - UC - JVSG - REO
- AEFLA - State Vocational Rehabilitation Services - Career & Technical Education
Employment and Training Activities (carried out by HUD)
Employment and Training Activities cared out under the Community Service Block Grant (CSBG) Programs

18. SCSEP Partnerships & Resources
State Units on Aging
Regional & Local Area Agencies on Aging
Aging & Disability Resource Center
Vocational Rehabilitation
Ed/RSA
Community Based Organizations
State Workforce American Job Center

19. SCSEP Accomplishments
What Have We Achieved?

20. SCSEP Accomplishments
In its 53 years, SCSEP has served over one million older adults
In the past ten years SCSEP has transitioned over 110,000 participants into unsubsidized employment
In the past ten years SCSEP participants have provided 425 million hours of community service, worth an estimated $9 billion to their communities

21. Serving Veterans and/or eligible spouses of Veterans
Year
Veterans Served
% of participants who are Veterans
2008
11,760
13.2%
2009
13,460
12.9%
2010
13,884
13.1%
2011
9,701
12.5%
2012
8,470
2013
8,357
12.3%
2014
8,580
12.7%
2015
8,430
2016
7,439
12.4%
2017
6,955
Over the past ten years, Veterans or eligible spouses of Veterans made up an average of 12.7% of SCSEP participants
In 2017, Veterans or eligible spouses of Veterans had an entered employment rate of 42%
Entered employment rate for all participants in Program Year 2017 was 44.8%

22. Serving Older Workers with Barriers to Employment (PY17)
Employment Rate
Low Literacy Skills
50.9%
Homeless or at Risk of Homelessness
50.1%
Limited English Language Proficiency
45.9%
Participants with Disabilities
40.3%
On average, SCSEP participants has at least 3 barriers to employment
Entered employment rate for all participants in Program Year 2017 was 44.8%
Entered employment rate for participants 65+ was 41.7%, and for 75+ was 28.6%
Entered employment rate for participants with disabilities was 40.3%

27. Program Year 2017
Outcomes & Analysis

28. SCSEP Outcomes Program Year 2017
Served over 56,000 older workers
Provided over 30 million hours of community service to communities across the country
Provided quality service to customer groups American Customer Satisfaction Index scores:
Participants: 82/100
Host Agencies: 81/100
Employers: 86/100

29. Program Year 2017 Performance
Common Measures
88% of Goal Entered Employment
98% of Goal Employment Retention
100% of Average Earnings
SCSEP Measures
100% of Goal Service Level
99% of Goal Community Service
114% of Goal Service to Most in Need

30. In Program Year 2017 what percentage of participants resided in rural areas?
11%
19%
26%
52%
63%

31. Highlights of Program Year 2017 Participant Characteristics
88% income at or below poverty level
58% homeless/at risk of homelessness
26% reside in rural areas
25% low literacy skills
24% individuals with disabilities
23% failed to find employment using WIOA Title I
18% do not have high school diploma or equivalent
10% limited English proficiency

32. What challenges are we facing?

33. Current Challenges Service delivery challenges
Accessing services and resources in isolated rural areas
Accessing specific training participants need to enter in-demand occupations
Geographical challenges in rural areas
Effectively leveraging resources and partnerships
Getting a seat at the negotiation table
Negotiating MOUs that benefit SCSEP
Negotiating IFAs that are proportionate to SCSEP benefit
Leveraging partnerships across both workforce and aging programs and more
Meeting entered employment goal
Understanding and meeting the 3 common measures under WIOA - known as primary indicators of performance
Transitioning to a new case management system
The uncertainties about the transition from one system to another and how it may affect your current systems.
Maintaining data integrity

35. SCSEP VIRTUAL CONFERENCE December 11 - 13, 2018
Bridging Workforce & Aging:
A Coordinated & Collaborative Partnership
December , 2018
December 11
Working for the Greater Good: Older Workers and the Integrated Workforce System
Grant Management Essentials
Working Smart: Older Americans Act & Workforce Investment Opportunity Act Programs
December 12
Strategies in Action: Bridging SCSEP & WIOA
Strong Partnerships I: Business Engagement
December 13
Strong Partnerships II: Aging Community Engagement
A Systematic Approach to Grantee Service Delivery and Performance Part I: 
Take Care of Your Customers, and Your Performance Will Take Care of Itself
A Systematic Approach to Grantee Service Delivery and Performance Part II: Make Those Optional Special Request Work For You
Visit WorkforceGPS Older Workers Community of Practice

36. Steve Rietzke Division Chief
National Programs, Tools, and Technical Assistance
Office of Workforce Investment, Employment and Training Administration