1. JobStreet Technology Orientation - Introduction & Organization
Before I start, those that have brought your resumes, please pass it to your side/middle so that a jobstreet staff can collect it for review.
OK, now we start.
My name is Albert Wong. I am the CTO of JobStreet.
Thank you for coming to this event. I heard that its exam time so we are glad to see such a turn out. Our goal today is to give you an overview of JobStreet and hopefully to do some interviews with some of you.
OK, here is the agenda.
Albert Wong
CTO, JobStreet
Mar 2005

2. Agenda
Overview
People
Technology
Working at JobStreet
JobStreet - Asia’s Human Capital Bank Helping People Improve Their Lives Through a Better Career
For those who are interested, you can stay back and do a technical assessment. Depending on the number of people, we will or will not do individual interviews here this afternoon. If there is too many people, then we will have to schedule it at a later date.

3. Full Orientation Agenda
Introduction - Organization & Expectations
JobSeeker Services – Team Manager
Website, MyJobStreet, Lina, Paid JobSeeker Services
Internal Services – Team Manager
Intranet
Project Tracking
Employer Services/IT Services/IMPACT – Team Manager
System and Networks – Team Manager
Core Services – Team Manager
SOP, Coding standards, Process, QA
SiVA architecture (distributed/serverchat)
User Experience – Team Manager
New Products – Team Manager
Car alert
Learning
Mass ing
Wrap up with Albert/Expectations

4. Building Asia’s Human Capital Bank
Overview
Building Asia’s Human Capital Bank

5. JobStreet Corporation Berhad (MESDAQ: JOBS)
What We Do
JobStreet.com is an Online e-Recruitment Company. Alternative to traditional recruitment channel to Newspapers.
Where We Operate
Malaysia (1997) Singapore (1999)
India (2000) Philippines (1999)
Employee Strength
Over 200 employees in 4 countries
30 person strong technical team in 2 offices (Cyberjaya and Penang)
Over 15 servers in 2 data centers
Before I start, can I have a show of hand those who have already used JS?
Good, then I think we can skip this slide..
We help employers find staff and jobseeker find jobs by using the internet as the primary medium of communication. … Its better than newspaper in that it is a lot more interactive, faster, more convenient (can be targeted)..
JobStreet actually started in Penang in 1995 as Malaysia Online. Because the MNC here wanted to attract jobseekers from overseas, we started posting jobs. In 1997, JobStreet was formed to focus on this business. In late 1999, we got venture capital money and we have been growing fast the last few years and just got listed in MESDAQ under the symbl: JOBS.

6. Outsourced Human Capital Services E-Commerce & E-Business
Our Product Family
The core product is JobStreet Essential which is our job posting business where employers pay to post jobs with us. At the same time, they get an ASP based software called SiVA to manage their applications.
Headhunting
Contracting
Outsourcing of developing and running corporate career website and backend recruitment solutions.
Targeted advertising solutions.
Online Recruitment
Outsourced Human Capital Services
Training & Education
E-Commerce & E-Business
JobSeeker Services – Career Enhancers

7. Group Sales Performance History
No internet crash

8. Volume of Jobs Posted
2004a – annualized based on jobs posted up to 30 June 2004

9. Jobseeker User Growth

10. Important KPIs Number of jobs on site
Number of people who found jobs via JobStreet
Fill rate – Number of jobs filled by employers
Speed of hiring
Profit (ROI)

11. Our Clients

12. Our Clients

13. Awards and Recognition
Malaysia: Internet Company of the year – 2000, 2001
APMITTA 2000 Best Software Application
e-Business site of the Year 2001
Singapore: Business Times/Accenture Top 5 e50
India : Ranked No.1 in customer satisfaction among job portals in India (HT Careers Survey, 2002), Top job site 2001 – Week Magazine India 2001
Philippines: Best Web Site (Service) 2001, Top Ten visited website 2004.
MGS Grant for Human Capital Bank project – 2003
Listed on Malaysian Mesdaq Stock Exchange – 2004
Entrepreneur of the Year – ICT Category, Mark Chang

14. Building Asia’s Human Capital Bank
Technology
Building Asia’s Human Capital Bank

15. Technology
Core competency in developing Large Scale Internet Applications
Database and Internet technology to support over 3 million users and 15,000 customers in 4 countries
Delivering more than 20 million job matching s per month through our proprietary Matching Algorithm
Delivering over 1.7 million applications per month
Over 80 million page views
Over 1000 simultaneous connections at peak
Distributed Database servers in multi locations
Scalable and robust processes
By this I mean, applications that are used by a lot of people at any one time or process a lot of data.

16. Building Asia’s Human Capital Bank
Facilitating information transparency
SiVA
LiNa
Intel
Hisham
Dell
Jenny
Sony
JobStreet
Peter
Shell
Vinod
Colgate
Rosie
Human
Capital
Bank
> 15,000 customers
> 3,000,000 Professionals
What other services of value can we provide?

17. Distributed yet integrated servers

18. Delivery Systems – HTML/HTTP, Email, SMS, XML/HTTP,
Technology Platform
Delivery Systems – HTML/HTTP, , SMS, XML/HTTP,
WML/WAP
(ASP/ASP.NET, Javascript, and gateways to providers)
Services
(COM+/VB.NET, Business Components/Java/PERL batch processes)
Infostrucuture
(Data components, XML Data Format, Domain Knowledge Models)
This diagram shows at a high level the different tiers of our technology platform.
Infrastructure
(Multiple relational databases with full text indexing, Robust XML based communication
HTTP communication framework, 2 data centers running multiple servers)
Open source (LAMP) – To be used more widely

19. New areas User services revenue More efficient operations
E.g., Online selling
Other useful services to our base of users
Reach non-internet users – mobile users
Other countries

20. Building Asia’s Human Capital Bank
People
Building Asia’s Human Capital Bank

21. Management Team Mark Chang, CEO/Founder Dr. Albert Wong, CTO
Manufacturing Manager (Kendall)
Massachusetts Institute of Technology (MIT) Master’s degree (Mechanical Engineering)
Dr. Albert Wong, CTO
System architect, ex-Schlumberger Product Center
Doctorate from MIT (computer aided engineering)
Suresh Thiru, VP – Operations
Ex-network operations of Maxis
MIT Master’s engineering degree
Holds a patent with Digital
Greg Poarch, VP - Finance
Ex-senior finance manager at Astro
Ex-auditor with Occidental Petroleum
N Muralidharan – VP & GM India
Ex-South Asia head of Informix
India head for Silicon Graphic
Tay KC – GM Singapore
General Manager for Sony in Broadcast Division.
Ex Director of Marketing Asia for Computer Associates
Grace Colet – GM Philippines
Sales and Marketing Manager for Smart Telecommunication
Mark Chang is the founder and CEO of the company. I think most of you all should have seen him in the newspapers. He has a masters from MIT.
I did my PhD in MIT and that’s where I met Mark and a couple of the other co-founders. Suresh who is the VP of operations is also from MIT. Our other senior management all have strong experience in other good companies.
Initially, it was only Mark who had to work really hard full time in JS while others are partime. Once we had VC money in late 1999, we manage to get more senior management on full time and bring the company to another level.

22. Corporate Organization

23. Technology Team JobSeeker Services Group
- Job seeker applications – Ong Moh Ik
Employer Services Group
- Employer applications – Teoh Wee Khang
Internal Services Group
- Internal applications – Yeap Leng Leng
Core Services Group
- Core Technologies – Yew Fung-Han
User Experience Group
- Design – Divya Adinarayanan
Technical Operations Group
- Infrastructure – Ted Targosz
New Product Group
- New services – matching services, learning, direct marketing

25. Building Asia’s Human Capital Bank
Working at JobStreet
Building Asia’s Human Capital Bank

26. Expectations on systems developed
Secure
Un-authorized access
Proper authorization/authentication
Prevent hacking – SQL injection, input validation, system security, firewalls, password, virus….
Abuse of service
Have limits
Traceability - Logging and tracking, e.g., IP for important transaction
Easy to use
Usability
Scalable
Don’t take a lot of resource to operate
Don’t take a lot of resource to maintain/support
Useful
Brings desired results to users
Does in help make life easier for the users? Remember: Improve life of users

27. Expectation on staff for
Privacy (Truste Privacy Doc)
Confidentiality (NDA)
Internal staff request for information through you – only through authorized channels – don’t just act on any s you get
Please do not share any information you have access in the company to outsiders or unauthorized internal staff

28. Development Process
Prefer shorter projects with clear deliverables (< 1 month)
Break larger projects into smaller ones
Show incremental results
Small teams – not more than 3 persons in project
Proper project planning and tracking/monitoring
Communication is 50% of project management – make sure you update your stakeholders and listen
Project monitoring/reporting
Status
On schedule or not versus plan – update schedule if not. Clear milestone dates.
Resource usage vs plan
Any risk areas/issues identified
Contingencies

29. Expectations on our people
Look for results (ROI)
Be able to deliver solutions
Be able to bring out/communicate where solutions are needed
Quick turnaround/incremental improvements
Strive for these characteristics
Take initiative – have passion for what you do
Team work. See from different perspectives
Practice effective communication
Be Honest, open, direct
Define accountability/commitment clearly and be discipline even in small areas. Take ownership.
Be detailed oriented where needed
Practice continuous learning

30. Compensation A few components Salary Bonus – Performance based
ESOS – Performance based
Benefits
We aim to be competitive or above average in financial package instead of having different benefits that are more individualized in nature
A note on:
Training
Company events

31. JobStreet.com Asia’s Human Capital Bank Helping People Improve Their Lives Through a Better Career Q&A