1. Venue Security – Are You Prepared?
10:50 – 11:10 am

2. Senior Consultant, FutureTix
Venue Security
Are You Prepared?
10:50 – 11:10 am
William D. Squires
Industry Expert &
Senior Consultant, FutureTix

3. Venue Policies and Procedures
Venue management should review ALL venue and department policies and procedures on an annual basis to ensure that they are:
Current
Applicable
Actionable

4. Evacuation, Partial Evacuation, Relocation and Shelter-in-Place Procedures
Ensure that all staff are very familiar with all procedures:
ALL STAFF
Full-time
Part-time
Event
Third-party
ALL PROCEDURES
Evacuation
Partial Evacuation
Relocation
Shelter-in-Place
ALL SCENARIOS
Non-event
Event days

5. “See Something Say Something”
This applies to not only security issues, but safety issues i.e. hazardous conditions as well
Any unusual situation should be reported
Staff should know what to do and who to report issues to i.e. supervisor, Command Center etc.
Safety and security is everyone's business and responsibility.

6. Training, Training and more Training
Full-time, part-time, event staff and third party contractors who work non-event and event days should receive training in the following areas:
Venue familiarization
Venue policies and procedures
Guest services
Emergency procedures
Alcohol management
There should be reoccurring training at least annually and prior to gate opening on an event day.

7. Data, Analytics & Advanced Marketing Techniques
UP NEXT
Data, Analytics & Advanced Marketing Techniques
11:10 – 11:40 am
*Please stay seated while the next group comes to the front.
William D. Squires
Give a big round
of applause